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Regional Talent Acquisition Manager Resume Example

Resume Score: 80%

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REGIONAL TALENT ACQUISITION MANAGER
HR Business Partner

Results-driven and employee focused business partner offering 4 years experience in human resources. Expertise in employee engagement, high-volume recruitment, training & development, performance management, staff retention, employee relations, and employment & labor law. Excellent communicator and skilled at fostering relationships with employees, as well as various levels of leadership. Strategic and tactical consultant with ability to guide decision makers through the hiring process and challenging HR issues. Adept at handling multiple complex projects while delivering exceptional support to management and staff. Motivated by the candidate and employee experience. Researches and stays up to date on industry trends/best practices and employment laws to provide innovative solutions. Natural ability to motivate and cultivate employees. Seeking roles as an HR Business Partner, HR Manager, HR Generalist, Employee Relations Manager, Employee Relations Specialist, and Employee Relations Partner with a company that values professional growth and advancement. 

Core Skill Areas
  • Regulatory Compliance
  • High Volume Recruiting
  • Process Improvement
  • Personnel Engagement
  • Diversity & Inclusion
  • HR Policies & Procedures
  • Employee Relations
  • Training & Development
  • Retention
  • Conflict Resolution
  • Performance Analysis & Management
  • Workforce Planning
Professional Experience
NPC International IncLeawood, KSRegional Talent Acquisition Manager02/2020 to 11/2020
  • Source for Delivery Drivers, Shift Managers, Assistant Managers, General Managers, District Managers, Region Managers, and division roles in North Carolina, Tennessee, Alabama, Georgia, Florida, Mississippi, Arkansas, Virginia, Indiana, Illinois, and Missouri.
  • Conduct phone interviews, schedule interviews, submit background checks; negotiate, draft, and present offers, and send on-boarding paperwork.
  • Build and maintain business partnerships with multiple layers within the company.
  • Uses a variety of resources such as social media, vendor partnerships, job boards, unemployment offices, and colleges to actively recruit.
  • Identify talent management priorities and goals and collaborate closely with field human resources and operations.
  • Control $38,000 region budget while overseeing execution of strategic plan, business procedures and operational processes.
  • Partner with Talent Acquisition Director to ensure competitiveness in assigned market by consistently improving job descriptions, wages, benefits, and advancement opportunities.
  • Foster relationships with outside vendors to grow talent pool.
  • Develop processes and metrics that support achievement of organization's business goals.
  • Support executive decision-making by reporting on metrics and recommending actionable improvements.
  • Ensure solid candidate experience by reaching out in a timely manner, understanding career & salary goals, providing a timely interview process, and maintaining good communication.
  • Manage ATS system (PeopleMatter) and SAP (HRIS).
  • Ensure compliance with employment and labor laws, as well as company procedures
GardaWorld (Whelan Security)Merriam, KSHR Sr. Regional Recruiter04/2018 to 01/2020
  • Managed recruitment process for up to 6 states (150+ clients); including job postings, sourcing, reviewing applications, administering assessments, phone and in-person interviews, offer development, drug screens, background and reference checks, on-boarding, and new hire orientations.
  • Utilized BrassRing and WinTeam for HR and Talent Acquisition related tasks. 
  • Educated employees on company benefits, policies and procedures.
  • Subject Matter Expert to operations team regarding various talent acquisition and human resources topics.
  • Made process improvements as needed to ensure exceptional candidate/employee experience.
  • Tracked and conducted data analysis to alleviate talent and human resources deficiencies.
  • Fostered strong external partnerships to identify strategic hiring opportunities; including niche job boards, onsite hiring events, Boolean searches, social media outreach, ads/fliers, career fairs, university events, community relations, cold calling, military events, referral programs, etc. 
  • Partnered with Human Resources Coordinator and operations team to ensure open communication regarding recruiting efforts, initiatives, and strategies. 
  • Participated in efforts to reduce NBOT, increase employee retention and satisfaction, and Security Officer development.
  • Mitigated risks by urgently responding to employee relations issues and investigated as needed. Provided employees and managers with courses of action and recommendations.

Achievements

  • Hired 1,100+ employees for 6 regions.
  • Reduced NBOT (Non-billed Overtime) from 9% to a steady 3%-5%.
  • Recommended process improvements which reduced time to hire from 14 days to 7 days.
  • Significantly improved time to fill for Security Officers from 7 days to 3 days by introducing massive onsite hiring events, as well as after-hour and weekend interview days.
  • Created training program for Site Supervisors and Account Managers on behavioral interviewing, employment and labor laws, as well as human resources and recruiting best practices.
  • Provided innovative solutions for complex employee issues. 
Integrity Staffing Solutions - AmazonKansas City, KansasHR Recruiting Manager08/2017 to 02/2018
  • Managed recruiting operations for 2 Amazon facilities. 
  • Oversaw large scale hiring events.
  • Led team of 2 Lead Recruiters and 12 Recruiters.
  • On-boarded, orientated, and trained new team members.
  • Conducted annual reviews and developed succession plans.
  • Investigated and provided resolutions for variety of employee relation issues. 
  • Directed termination process for staff reductions.
  • Attended unemployment hearings as needed.
  • Created efficient processes to better align recruiting operations.
  • Partnered with Full Employment Council, Wyandotte Economic Development Council, Catholic Charities, Jewish Vocational Services, Kansas City Community College, and many other organizations to recruit top talent.
  • Served as a critical mentor and influencer of a cross functional group of Senior Operations and HR leadership, also served as a liaison between Centralized Funnel Management, Integrity Staffing and Operations Leadership/HR team.
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
  • Managed SalesForce, WorkForce, and E-Verify systems to ensure appropriate processing of applicants.

Achievements

  • Hired 6,000+ candidates in a 6-month period for two facilities.
  • Introduced strategic reports and analytic data to tackle selection and recruitment challenges, as well as recruitment initiatives.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Enhanced the performance of team members through the use of strategic and tactical approaches, motivational coaching and training; leading to promotions.
Farmers Insurance GroupOverland Park, KansasHR District Recruiting Manager07/2016 to 08/2017
  • Served as district strategist and thought leader for all areas of recruiting.
  • Planned and directed recruiting programs, policies, and led recruiting team towards achieving business objectives and strategic goals.
  • Managed full life-cycle recruitment process including setting search strategy, actively sourcing candidates, pre-screening, interviewing, and presenting qualified candidates to hiring managers, negotiating offers and facilitating the hiring and on-boarding processes.
  • Trained recruiting team on new sourcing and recruiting strategies.
  • Finalized offer process including reference checks, background screenings, and compensation requirements; while managing the acceptance and turn-downs of all candidates.
  • Developed strong relationships with Agency Owners to evaluate staffing needs and address any current or future gaps in talent.
  • Hired, led, managed, developed, and mentored team of Recruiters; planed, assigned and directed their work, appraised their performance, addressed their complaints and worked with them to solve their problems; rewarded and where necessary, and disciplined. Planned, developed, and directed diversity strategies and inclusion outreach that met organizational needs.
  • Ensured compliance with Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Equal Pay Act (EPA), Pregnancy Discrimination Act (PDA), Immigration Reform and Control Act (IRCA), Age Discrimination in Employment Act (ADEA), and other labor & employment laws.

Key Achievements

  • Implemented 30-60-90 performance action plan for low performing and new Recruiters.
  • Increased retention efforts by conducting 90 day follow-ups, implementing employee satisfaction surveys, offering lucrative opportunities to top performers, setting up employee engagement activities/events, and overall building strong relationships with staff.
  • Sourced and developed sourcing leads to increase recruiting base which led to a significant increase in candidate pool.
  • Increased community partnerships.
NPC International IncLeawood, KSRegion HR Manager11/2020 to Current
Academic Background and Certifications
Bachelor of Arts:Human Resources Brandeis University, Waltham, MA, USA

Linguistic Competencies: Russian

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Resume Overview

Companies Worked For:

  • NPC International Inc
  • GardaWorld (Whelan Security)
  • Integrity Staffing Solutions - Amazon
  • Farmers Insurance Group

School Attended

  • Brandeis University

Job Titles Held:

  • Regional Talent Acquisition Manager
  • HR Sr. Regional Recruiter
  • HR Recruiting Manager
  • HR District Recruiting Manager
  • Region HR Manager

Degrees

  • Bachelor of Arts : Human Resources

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