Multi Unit Manager with 17 years' experience leading large sales teams. Excellent coach, team leader and administrator. Seeking executive management position in specialty retail.
Skills
Contract negotiation
In-depth product knowledge
Cold/warm calling
Documentation understanding
Planning strength
Leadership skills
Computer proficiency
Able to travel
Results-oriented
Experience
06/2015 to Current
Regional Sales ManagerSears Optical － Mason, OH
Assessed effectiveness of sales representatives.
Led sales calls with team members to establish sales and customer retention goal.
Maximized operational effectiveness across territory.
Traveled to national and international business locations.
Submitted monthly reports to senior management.
Designed employee motivation strategies and contests.
Drove sales growth in Region.
Developed creative recruiting strategies that met anticipated staffing needs.
Reviewed and renegotiated key contracts.
10/2013 to 06/2015
District Sales ManagerA M Retail Group － Minneapolis, MN
Exceeded targeted sales goals by 12%.
Surpassed annual quota by 6%.
Emphasized product features based on analysis of customers' needs.
Handled the highest volume account in assigned territory 28 Million annual sales.
Collaborated with colleagues to exchange selling strategies and marketing information.
Used networking opportunities to create successful, on-going business relationships.
04/2010 to 10/2013
District Sales ManagerCharlotte Russe － San Francisco, CA
Managed a $15 M sales portfolio.
Led sales calls with team members to establish sales and customer retention goal.
Hired and trained all sales staff for new store location.
Monitored customer preferences to determine focus of sales efforts.
Generated monthly and annual sales reports.
Created and directed sales team training and development programs.
Maintained friendly and professional customer interactions.
09/2008 to 04/2010
Executive AssistantKohls － Westland, MI
Design and implemented customer satisfaction metrics.
Addressed customer inquiries and resolved complaints.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated
Trained all new managers on store procedures and policies. employees when necessary.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Worked closely with the district manager to formulate and build the store brand.
09/1987 to 08/2008
District Sales ManagerWilsons Leather － Brooklyn Park, MN
Assessed effectiveness of sales representatives.
Maximized operational effectiveness across territory.
Traveled to national and international business locations.
Drove sales growth in market.
Supervised local managers.
Designed employee motivation strategies and contests.
Developed budgets and approved expenses.
Maintained regional stock levels.
Education and Training
GeneralOakland Community College － Farmington Hills, MI, USAEmphasis in Sales, Marketing, and Business Writing
Activities and Honors
Wilsons Leather- Plus One award- 2007 Peer relationship and support award
Kohls- Participated and selected for accelerated development programs- 2009
Charlotte Russe- Regional Trainer and Award for Operational and sales excellence -2011
AM Retail- Participated in the ground floor acquisition of GH BASS and co, relaunching of Wilsons Leather Mall Branding.
AM retail - Top sales award YTD 2013
Luxottica Sears Optical- selected and participated in One sight Vision Clinic in Rwanda Africa. 2017.
