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Regional Sales Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multifaceted Sales Professional with Psychology degree and impressive Logistics industry expertise. Savvy and organized with many years of sales experience and a reputation for exceeding sales goals and retaining clients. Excellent leadership and analytical skills. A Predictive Index test concluded I'm a good fit for Sales and Sales Management. However, I also have a way with advocating and resolving, as referenced in my volunteer work. I like to meet people, have a soft spot for children and animals, and love to learn and be challenged. I am naturally energetic as well as internally motivated to find and close business on my own and have primarily worked in the Southeast. I can relate to anyone and have no fear of rejection and cold calling. Tech-familiar and Bilingual (speak, read, and write basic Spanish). I have a history of success in outside, inside, and telemarketing sales mainly in logistics but have also worked in the traffic control safety, medical and beauty industries.

Skills
  • Business development and planning
  • Sales initiatives and techniques
  • Account development
  • Territory Management
  • Goals and performance
  • Revenue Generation
  • Follow through ability
  • Expanding territories
  • Presentation ability
  • Excellent verbal/written communication
  • Account management
  • Professional demeanor
Education
University of Minnesota Minneapolis, MN, Expected in 1997 B.A : Psychology - GPA :
Certifications
  • Salesforce
Work History
Snap-On Tools - Regional Sales Manager
Orlando, FL, 05/2019 - 04/2020
  • Managed six facilities and grew a region that included GA, TN, KY and AL traveling regularly and maintaining contact with all facilities and clients. Optimized forecasting with enhanced Salesforce solutions and business management strategies. Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation. Identified new product opportunities and target customers. Monitored weekly, monthly and quarterly achievement goals through analysis and reports. Identified and pursued new business leads to expand customer base. Achieved regional sales objectives by coordinating sales team, developing successful sales strategies and servicing accounts to strengthen business relationships
  • Gave benefit-oriented, polished presentations driving growth, reputation and EBITDA improvement for the region. Boosted customer satisfaction scores by addressing and correcting problems quickly, including service and billing issues. Worked with clients to find solutions according to specific needs and budgets and grew customer base through excellent services. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
  • Built and maintained internal and external rapport and relationships. Internally, this included working with Operations, Estimating, Billing and other departments for full picture of the client and fulfilling their needs. Externally, this included distribution of company merchandise, meetings and lunches, visiting job sites, problem-solving and getting more business
  • Met or Zoomed with each Facility Manager on weekly basis to answer questions, resolve issues and identify new strategies. Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results. Monitor each facility for capacity and solicit business accordingly. Advocate for facility managers and their employees
  • Attend industry shows and participate in Marketing campaigns
Bunge - Logistics Specialist
Atchison, KS, 06/2018 - 05/2019
  • Increase number of clients and revenue in S FL and Atlanta, exploring untapped areas, concentrating on industrial areas East of 95 in Miami and all areas of Atlanta offering LTL, FTL, warehousing, international, White Glove and other transportation services
  • Record activities, information and tasks on CRM. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. Held weekly meetings with Director of Sales to identify techniques to overcome sales obstacles. Brainstorm with owners and Sales Director on issues such as expansion, negotiating with vendors and problem solving
  • Advised and assisted with on-boarding of known and new clients including demonstration of company TMS system, explanation of services offered, credit line establishment and consultation. Maintained positive relationships with clients and vendors by being available, prompt and effective. Forged and nurtured effective relationships with customers to cultivate loyalty, boosting customer satisfaction ratings. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
Corcentric - Account Executive/Sales Manager
Atlanta, GA, 12/2009 - 06/2018
  • Grew revenue 107% through customer education of business solutions and product offerings in Miami in the first year. Then, developed Ft. Lauderdale, Minneapolis and Atlanta from the ground up in following years
  • Assisted with hiring and training current and new employees in the USA and Medellin, Colombia. Trained and coached team of three sales professionals focused on servicing West Palm Beach, Jacksonville and Atlanta accounts
  • Responsible for building additional customer/vendor bases with expansion and exposure to other markets and services and a willingness to travel and explore
  • Strengthened customer relationships with proactive and collaborative approach to managing needs. Maintained relationships with customers and vendors by finding the best solutions for customers and negotiating with vendors in both parties’ best interests regarding pricing programs, service and disputes
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Marketed and sold solutions and services to stakeholders across multiple levels of organization
  • Engaged in daily cold calls in-person and via telephone/email and followed up with prospects regularly to verify pipeline sufficiency. Assisted with coordination of shipments, customer service, collections, and disputes
  • Mastered and constantly improved in sales techniques, including prospecting, proposal, exceptions, closing, follow-up and upsell
NEMF, New England Motor Freight - Account Executive
City, STATE, 04/2005 - 11/2009
  • Recognized for having the most new accounts in the region on multiple occasions
  • Responsibilities: Obtain new and nurture existing business in Miami-Dade County while upholding the company's policy of standing behind its service and price
  • Maintain accounts at a profitable level in order to increase the overall revenue of the Miami-based location of this company
  • Mediate between client and company to resolve client issues in a manner conducive to preserving the business relationship
  • Consistently familiarized business in Miami-Dade County with the service of this large, well-known Northeastern carrier, as it was relatively new in the market
  • This location was closed due to the recession in 2009
Volunteer Work

2016-2019 Guardian ad Litem Broward County, FL

Advocated for children that were removed from their homes due to abuse or neglect in court. Focus was on teenage girls and human trafficking. Monthly visits to the children, more if in crisis. Monthly report with recommendations done for GAL program and hearings. Took in a girl I advocated for, got her resources in order and helped her graduate from a culinary program.

2013-2015 Big Brothers Big Sisters of Atlanta

Mentored and became a confidante to a teenage girl. Got together weekly for visits and outings alone or with the program. Met mom and family.

2009-2013 Guardian ad Litem Miami-Dade County, FL

Advocated for children that were removed from their homes due to abuse or neglect in court. Many different cases. Monthly visits to the children, more if in crisis. Monthly report with recommendations done for GAL program and hearings.

2018-Present HSUS Animal Rescue

Certified Animal Rescue Volunteer with the HSUS. Assisted in caring for 200 seized animals in TX.

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Resume Overview

School Attended
  • University of Minnesota
Job Titles Held:
  • Regional Sales Manager
  • Logistics Specialist
  • Account Executive/Sales Manager
  • Account Executive
Degrees
  • B.A

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