regional program specialist iv resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Results-focused professional with strength in providing excellent customer service, skilled at project and program management, budget management and strategic planning. Proactive leader with strengths in communication and collaboration. Proficient in leveraging problem solving and critical thinking skills to achieve organizational goals. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Program management
  • Project management
  • Budget planning and management
  • Contract management
  • Data collection
  • Grant writing and proposal development
  • Marketing
  • Performance management
  • Policy development
  • Proposal Development
  • Research
  • Strategic planning
  • Report creation
  • Performance assessments
  • Human resources understanding
Regional Program Specialist IV, 11/2017 - Current
Aspen Dental Terre Haute, IN,
  • Provide technical assistance to colleges, Workforce Boards, economic development corporations and business partners to facilitate the smooth provisioning of services.
  • Serve as a liaison during project development between TWC evaluation team, educational, workforce and business partners, to facilitate the application process to obtain state funds for customized training.
  • Responsible for outreach and marketing responsibilities to include developing, designing, planning, coordinating and hosting and moderating virtual forums and conferences to market and inform texas education, workforce and economic development partners of OEI programs, host conference booths, conference presentations and trade show attendance; Conduct department program presentations to EDC partners and business relocation consultants.
  • Maintain reporting database; Maintain customer relationship database.
  • Grant application review.
Real Estate Administrator, 06/2015 - 10/2017
The Kemtah Group Spokane, WA,
  • Preparing documents for bid for contractors.
  • Project management to include supervising and coordinating the work of contractors and vendors.
  • Investigate availability and suitability of options for new locations;
  • Calculate and compare costs for required goods or services to achieve maximum value for money.
  • Plan for future development in line with strategic business objectives.
  • Manage and leading change to ensure minimum disruption to core activities.
  • Direct, coordinate and plan essential central services such as reception areas, security, maintenance, mail servcies, archiving, cleaning, waste disposal and recycling.
  • Ensure facilities meet health and safety requirements and that facilities comply with state and federal standards.
  • Responsible for staff safety; best allocation and utilization of space and resources for new buildings, or re-organizing current locations.
  • Follow up to ensure completion of agreed work by staff or contractors satisfactorily and following up on any deficiencies.
  • Coordinate and lead one or more teams to cover various areas of responsibility, utilizing performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement;
  • Respond to emergencies or urgent issues as they arise.
Contracts Administrator, 12/2012 - 06/2015
Devereux Devon, PA,
  • Procure for and manage the implementation of an Internal Contract Management System to include development of SOW, RFA development, and coordination with other departments such as finance to procure for, install and implement a comprehensive cradle to grave contract management system.
  • Responsible for policy and procedures development, established and implement guidelines for compliance with contract management functions in accordance with state and federal rules and regulations.
  • Responsible for department budget of over 3 million.
  • Responsible for organizational procurements of over 35 million.
  • Administer contracts for the workforce system to include workforce service providers, contracted training providers and vendors.
  • Develop and maintains detailed records concerning the management of contracts on behalf of the workforce system.
  • Responsible for the preparation of progress reports regarding current contractual activities.
Program Director, 08/2006 - 08/2012
AmeriCorps, United Way Of El Paso County City, STATE,
  • Manage the day-to-day operations of two federally funded AmeriCorps programs totaling more than 3.5 million dollars.
  • Build strategic alliances with local nonprofits, which resulted in education services delivery to over 1,160 local families.
  • Assist in the preparation, planning, design and submission of federal grant renewals and continuation proposals resulting in awards totaling approximately 3.5 million dollars.
  • Research and revamp data collection strategy resulting in the launch of new survey method, which increased program participant satisfaction, resulting in surpassing program performance goals within in the first quarter.
  • Develop, monitor and maintain expenditures within budget parameters.
  • Review monthly program performance and provide guidance and directives to program staff, partners and participants through weekly and monthly meeting and electronic communication and site location visits.
  • Program and data monitoring of program serving over 480 program staff, program participants, program partners via electronic program and project management databases.
  • Conduct weekly on-site monitoring reviews.
  • Manage a team of 42 of professionals responsible for program deliverables.
  • Created company's first AmeriCorps member manual including training and development, tracking of all off-site training sessions, computers, copy/fax machines and performance goals plans.
  • Direct the recruitment, training and development of AmeriCorps program staff, AmeriCorps members, service location partners and program volunteers.
  • Recruitment and training.
  • Promote AmeriCorps programs to community, business partners and stakeholders.
Education and Training
Doctoral: Business Administration, Expected in
University of Phoenix - Phoenix, AZ,
Status -

GPA: 3.8

Master’s Degree: Business Administration, Expected in
University of Phoenix - Philadelphia, Pennsylvania
Status - GPA: 3.68
Bachelor’s Degree: Health Science, Expected in
University of Texas - El Paso, Texas
Status - GPA: 3.0
Bachelor’s Degree: Communication, Print Media, Expected in
University of Texas - El Paso, Texas
Status - GPA: 3.0

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • University of Texas
  • University of Texas

Job Titles Held:

  • Regional Program Specialist IV
  • Real Estate Administrator
  • Contracts Administrator
  • Program Director


  • Doctoral
  • Master’s Degree
  • Bachelor’s Degree
  • Bachelor’s Degree

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