Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Organized Regional Account Manager with [Number] years of experience bringing highly knowledgeable team building, sales techniques and increases of both account profitability and company profits overall. Determined to work tirelessly for a company with outstanding communication and contemporary, centralized processes. Ready to take on the responsibility of a sole Regional Account Manager or be part of a team.

Skills
  • Operational improvement
  • Problem resolution
  • Team management
  • Business operations
Work History
02/2017 to 09/2020 Regional Account Manager Ecolab Inc. | West Palm Beach, FL,
  • Designed and organized product packages for presentations and sold to [Number] clients.
  • Communicated by phone, email and traveled for face to face contact for [Number] accounts.
  • Increased individual account profits by [Number]% and company profits overall by [Number]%.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Executed [Number] sales from manufacturers to customers to improve profitability by [Number]%.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Exceeded sales goals by [Number]% to increase revenue and facilitate selling of [Product or Service].
  • Documented all customer interactions using [Software] and [Software] to capture data in processing system.
  • Attended over [Number] advanced training sessions and conferences to increase [Type] and [Type] product knowledge and productivity.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Cold-called leads and closed [Number] sales over [Timeframe].
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Helped resolve client problems quickly with superior customer service.
  • Prospected [Number] potential customers per week through [Action] and maintained solid [Number]% conversion rate.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with [Type] customers.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Worked independently with minimal supervision.
  • Maintained current knowledge of all evolving changes in [Industry] marketplace.
  • Completed all call reports, paperwork and on-going personal training by required deadlines.
  • Managed territory budget to support development of regional and territory leads.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated prices, terms of sales and service agreements.
  • Presented professional image consistent with [Company]'s brand values.
  • Developed and maintained strong working relationships with [Industry] professionals within assigned territory.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Quoted prices, credit terms and other bid specifications.
02/2014 to 02/2017 Outside Sales Representative Heartland Payment Systems | Oklahoma City, OK,
  • Prospected [Number] potential customers per week through [Action] and maintained solid [Number]% conversion rate.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Built relationships with customers and community to promote long term business growth.
  • Completed all call reports, paperwork and on-going personal training by required deadlines.
  • Increased sales volume by adding [Number] accounts in [Area name] territory.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Acquired and applied [Industry] knowledge to create effective dialogue with customers.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
06/2000 to 02/2014 Inside Sales Coordinator Cambria | Rancho Cucamonga, CA,
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Scheduled customer appointments for sales representatives on road or out of office.
  • Coordinated with warehouse department to pull products for customers.
  • Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Followed up with customers by phone and email to resolve issues quickly and answer questions.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
Education
Expected in 06/1995 High School Diploma | Northwestern High School, Hyattsville, MD GPA:

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Resume Overview

School Attended

  • Northwestern High School

Job Titles Held:

  • Regional Account Manager
  • Outside Sales Representative
  • Inside Sales Coordinator

Degrees

  • High School Diploma

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