Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Organized Regional Account Manager with [Number] years of experience bringing highly knowledgeable team building, sales techniques and increases of both account profitability and company profits overall. Determined to work tirelessly for a company with outstanding communication and contemporary, centralized processes. Ready to take on the responsibility of a sole Regional Account Manager or be part of a team.
Skills
Operational improvement
Problem resolution
Team management
Business operations
Work History
02/2017 to 09/2020Regional Account ManagerEcolab Inc. | West Palm Beach, FL,
Designed and organized product packages for presentations and sold to [Number] clients.
Communicated by phone, email and traveled for face to face contact for [Number] accounts.
Increased individual account profits by [Number]% and company profits overall by [Number]%.
Built business by hosting and attending events, launching special promotions and reaching out to local experts.
Executed [Number] sales from manufacturers to customers to improve profitability by [Number]%.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Recommended accurate and effective solutions to customers after identifying problems.
Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
Exceeded sales goals by [Number]% to increase revenue and facilitate selling of [Product or Service].
Documented all customer interactions using [Software] and [Software] to capture data in processing system.
Attended over [Number] advanced training sessions and conferences to increase [Type] and [Type] product knowledge and productivity.
Generated and followed up on lead lists resulting from specific marketing campaigns.
Built strong rapport with clients by understanding needs and clearly explaining products.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Cold-called leads and closed [Number] sales over [Timeframe].
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Helped resolve client problems quickly with superior customer service.
Prospected [Number] potential customers per week through [Action] and maintained solid [Number]% conversion rate.
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Established fair pricing structures and finalized contracts to complete purchase agreements with [Type] customers.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Worked independently with minimal supervision.
Maintained current knowledge of all evolving changes in [Industry] marketplace.
Completed all call reports, paperwork and on-going personal training by required deadlines.
Managed territory budget to support development of regional and territory leads.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Established new accounts through cold calling and personal visits to potential customers.
Negotiated prices, terms of sales and service agreements.
Presented professional image consistent with [Company]'s brand values.
Developed and maintained strong working relationships with [Industry] professionals within assigned territory.
Wrote sales contracts for orders obtained and submitted orders for processing.
Quoted prices, credit terms and other bid specifications.
02/2014 to 02/2017Outside Sales RepresentativeHeartland Payment Systems | Oklahoma City, OK,
Prospected [Number] potential customers per week through [Action] and maintained solid [Number]% conversion rate.
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Built relationships with customers and community to promote long term business growth.
Completed all call reports, paperwork and on-going personal training by required deadlines.
Increased sales volume by adding [Number] accounts in [Area name] territory.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Established new accounts through cold calling and personal visits to potential customers.
Acquired and applied [Industry] knowledge to create effective dialogue with customers.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
06/2000 to 02/2014Inside Sales CoordinatorCambria | Rancho Cucamonga, CA,
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Scheduled customer appointments for sales representatives on road or out of office.
Coordinated with warehouse department to pull products for customers.
Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
Followed up with customers by phone and email to resolve issues quickly and answer questions.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Education
Expected in 06/1995High School Diploma | Northwestern High School, Hyattsville, MDGPA:
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