Highly motivated and competent nursing professional with strong proficiency in diagnosing diseases by effectively analyzing patients' symptoms and developing and implementing actions to ensure early recovery. Effective communicator aiming to provide patients and families with emotional support and educate them on different medical procedures and outcomes.
Evaluated patient care procedural changes for effectiveness. Served as liaison between management, clinical staff and the community. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed. Minimized staff turnover through appropriate selection, orientation, training, staff education and development. Observed strict confidentiality and safeguarded all patient-related information.
Medical office management which included scheduling patients, medical screenings, and follow up to obtain results, medical records management using EMR/EHR, and billing insurance such as Medicaid and most carriers. Check in and Out patients, verify insurance eligibility, collect copays, and past due balances, data entry, input charges, and medical codes.
Provide case management for housing through a HPRP grant funded program that works closely with the National Homeless Coalition to provide temporary financial assistance towards housing expenses. Providing case management services, including advocacy, assistance with housing placement and stabilization, public benefits, and legal services. Case management was also for participants diagnosed with severe co-occuring mental health and substance abuse disorders. As a housing case manager, some of the federal funded grants that I served, included programs such as (HPRP, Ryan White- HOPWA, and VA-SSVF).
Positive Management Skills- Targeted Case Management- Suicide Prevention Specialist- Homeless and Dual Diagnosed Populations- Emergency Response Training- Strong Medical Ethic-Computerized Charting Specialist-
DCF Level Two Background Screening
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