Dedicated and focused Recruiting Coordinator
who excels at prioritizing, completing multiple tasks simultaneously
and following through to achieve project goals. Seeking a role of
increased responsibility and authority. I am customer obsessed with a solid understanding of the dynamics of the recruiting industry at Amazon. I am a highly enthusiastic customer service professional with four years client interface experience.
Microsoft Office proficiency
Strong problem solver
Strong organizational skills
Customer service expert
Energetic work attitude
Seasoned in conflict resolution
Worked with company on a non-required project, creating an all inclusive
training tool for a role within the reception team. This tool was moved
forward as a best practice.
Received Employee of the Month for my amazing Customer Service skills as a receptionist with Northwest Center
Assisted in the managing of the company database and verified, edited and modified members' information.
06/2015 to Current
Recruiting CoordinatorAmazon - Seattle, WAContacted all job applicants to inform them of their application status. Maintained an accurate candidate tracking system. Analyzed employment-related data and prepared required reports. Organized weekly reports for my department to track scheduling success. Promptly responded to general inquiries from candidates and staff via e-mail and phone. Worked with a normal volume of 40 to 60 candidates in my personal que. Kept abreast of rapidly evolving technology and best practices. Always provided the very best candidate experience.
01/2015 to 06/2015
ReceptionistNorthwest Center - Seattle, WAManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building.
06/2014 to 01/2015
Client Service Specialist/Retail AssistantGene Juarez - Bellevue, WA
Informed guests of spa services, programs and activities over the phone and in person. Researched the various types of spa therapies and treatments to be better informed of spa services. Checked members and guests in promptly for their appointments. Supplied guests with robes, slippers and locker keys. Efficiently checked guests in and out using SpaBiz. Coordinated and booked all spa service appointments for individual and group clients. Addressed all member concerns with patience. Rotated between spa front desk management and monitoring the reservation room.
Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Contributed to merchandising ideas at team sale meetings. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Organized and located inventory and updated store spreadsheets.
01/2014 to 06/2014
Teacher Assistant/Kitchen ManagerBright Horizons - Seattle, WA
Promoted good behaviors by using the positive reinforcement method. Maintained daily records of children's individual activities, behaviors, meals and naps. Created and implemented developmentally-appropriate curriculum that addressed all learning styles. Worked closely with the site director, family care workers, classroom teaching team and other specialists.
Made healthy, well-balanced breakfasts and lunches for the children. Used organic and natural ingredients in all food preparation.
10/2013 to 01/2014
Marketing AssistantGLF Marketing - Seattle, WAIdentified prospective customers using lead generating methods and performing an average of 60 cold calls per day. Participated in various incentive programs and contests designed to support achievement of production goals. Consistently met and exceeded department expectations for productivity and accuracy levels.
07/2013 to 09/2013
Steward/HousekeeperAmerican Cruise Lines - Juneau, AK
Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Polished furniture and metal fixtures. Dusted and mopped all hard surfaces. Cleaned Venetian blinds, including washing and vacuuming them. Set up and took down chairs and tables. Moved and carried equipment and furniture. Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
05/2013 to 07/2013
Office Assistant/BaristaCamp Dakota - Scotts Mills, OR
Properly routed agreements, contracts and invoices through the signature process. Managed the day-to-day calendar for the company's senior director. Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Developed knowledge of northwest teas, including growing practices and flavor profiles. Correctly followed all health, safety and sanitation guidelines. Weighed, ground and packed coffee per customer orders. Adhered to recipe and presentation standards for specialty coffee drinks.
High School Diploma: General Study Sprague High School Salem - Salem , OR, USA
Coursework in Business, Marketing and Communications that did receive some college credit
Able to multitask; Adapt quickly; Customer Obsessed; Bias for Action; Very resourceful