Highly effective real estate professional versed in all aspects of real estate transactions, including leases. Certified Residential Planner through The Art Institute of San Diego. Stellar interpersonal communication, relationship management, customer service and presentation skills. Fluent in Spanish, Italian and French. Enthusiastic salesperson eager to contribute to team success through hard work, attention to detail and organizational expertise.
Skills and Competencies
Natural sales ability
Poise and professional demeanor
Local market conditions
Property tours and inspections
Able to work in a fast-paced environment, independently and on the team
Relationship building and retention
Background check conduction
Well organized and able to handle multiple projects
Proficient in Microsoft Office Suite
Community resources
Licensed real estate agent
Work History
Recovery Specialist, 10/2017 - 04/2019 Hoyleton Youth And Family Services – Swansea, IL,
Managed a caseload of up to 10 clients with substance dependence and co-occuring DMSO-5 disorders.
Linked clients to needed and available resources in the area of mental health, medical, educational, financial, legal and more.
Collaborated with treatment teams to ensure compliance and to work toward improved client success.
Able to work towards reporting deadlines with accuracy.
Conducted daily group meetings with residents, to build community as well as gather information for social behavior in their individual case file records.
Mediated conflicts within families to clarify and resolve underlying issues.
Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
Connected patient families with community resources when children identified as needing further assessment, and as a way to help all members improve well-being and quality of life.
Real Estate Sales and Leasing Agent , 04/2010 - 08/2015 Kinlin Grover Real Estate – Chatham, MA,
Generated listings for sales and rental properties through cold calls and referrals.
Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Served as Bilingual Spanish representative for the office.
Developed and maintained list of available properties suited to different needs and budgets for both residential and commercial use.
Drafted contracts for purchases, sales, leases, and contracted workers for home repairs before move-ins and final steps.
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from Pacific Sotheby's services, protecting company reputation and loyal client base.
Set and managed appointments to show homes to prospective clients.
Personally dealt with lenders, home inspectors, pest control operators, escrow companies, title companies and the like to ensure that all terms and conditions of purchase agreement were met before closing.
Compared recent property sales to current holdings to ensure competitive market price.
Held open houses for my own properties as well as those of my colleagues.
Generated lists of properties compatible with buyer requests and needs.
Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property.
Prepared formal documents such as purchase agreements, deeds, leases, and coordinated property closing and oversaw closing procedures.
Owner/Operator, 04/2009 - 01/2014 Rancho Santa Fe Farmers Market Cooperative – City, STATE,
Owned and operated a 100+ vendor farmers market from inception to fruition in an effort to promote local growers and artisans as well as build a community gathering place as a way to network with existing and potential clients.
Worked closely with organizations, individual businesses and government agencies to foster a welcoming climate for business.
Cultivated relationships with leaders in the community, businesses and local citizens in an effort to draw attention to the Farmers Market Coalition/Cooperative and add new donors and volunteers for exposure and continued growth.
Managed market budget and achieved financial goals including sales, gross margin and labor costs.
In charge of weekly newsletter content, market website, and all social media.
Academic Qualifications
Bachelor of Arts: Psychology, Expected in 2017 - Biola University - Los Angeles, CA GPA:
Minored in Theology
Continuing education in MA, Social Work
Member of Phi Theta Kappa (undergrad)
Coursework in Spanish for translators
Associate of Arts: Residential Planning , Expected in 2010 - The Art Institute of San Diego - San Diego , GPA:
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