Recovery Case Manger resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Client meetings
Team management
Team building
Problem resolution
First Aid/CPR
Supervision
Relationship development
Inventory management
Experience
05/2020 to CurrentRecovery Case MangerCardon & Associates | Carmel, IN,
Reviewed effectiveness of treatment for individual and family situations.
Collaborated with various healthcare providers to facilitate delivery of services.
Reviewed and recorded progress of patients.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Determined and coordinated appropriate level of care to meet individual patient needs.
Coordinated support services and optimized communication between healthcare workers and patients.
Assisted patients in receiving high-quality, appropriate care with best possible results.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
12/2019 to CurrentSober Living House ManagerWendy's | Kissimmee, FL,
Collaborated with team members to identify and accomplish agency objectives.
Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
Assessed each resident's psychosocial needs.
Earned reputation for good attendance and hard work.
12/2013 to 07/2020Assitant ManagerHorizon Health And Wellness | Casa Grande, AZ,
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency.
Planned and prepared workflow schedules, delegating tasks for 10-member team.
Enforced company policies and procedures to strengthen operational standards across departments.
Evaluated employee performance and developed improvement plans.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
04/2020 to 05/2020Recovery Support SpecialistCity Of Berkeley | Berkeley, CA,
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Facilitated weekly group sessions focused on various issues to help groups and individuals.
06/2018 to 03/2020MechanicJones Lange Lasalle Inc. | Cleveland, TN,
Attended all safety and training meetings to learn techniques to avoid injuries and mishaps.
Maintained knowledge of updated changes in various models of equipment.
Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
Executed preventive and corrective maintenance on work trucks and other vehicles.
Prepared appropriate maintenance forms and records for accountability.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Monitored shop equipment to maintain safe working condition.
Adjusted, repaired or replaced defective automotive parts.
Calibrated repaired systems to meet performance specifications outlined by manufacturers.
Wrote up detailed repair orders outlining all actions and estimated costs.
Inspected vehicles to assess damage and strategize repair plans.
Tested electronic components and computer controls with specialized devices.
Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
06/2016 to 04/2018ClerkMarket Basket | City, STATE,
Prepared and ground meat such as sausage, used specified ingredients, adhered to proper cooking times and processes and kept meat and seafood at safe temperatures during production.
Recommended meat items to customers in response to expressed needs or preferences, offered samples and cheerfully cut meats to customer's specifications.
Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
Helped department manager reach meat department sales and profit goals, monitored and complied with quality assurance standards and maintained safe, clean environment.
Adhered to all department procedures for safety management, meat handling and prevention of cross-contamination.
Responded to customer questions with friendly and knowledgeable service to answer questions about cuts and types of meat.
Removed incoming merchandise from trucks and stocked display cases with new items according to rotation policies.
Re-stocked, organized and arranged service and food stations.
Education and Training
Expected in 07/2004GED | Adult Learning Center, Nashua, NH, GPA:
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