Recovery Case Manger resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Client meetings
  • Team management
  • Team building
  • Problem resolution
  • First Aid/CPR
  • Supervision
  • Relationship development
  • Inventory management
05/2020 to Current Recovery Case Manger Cardon & Associates | Carmel, IN,
  • Reviewed effectiveness of treatment for individual and family situations.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Reviewed and recorded progress of patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
12/2019 to Current Sober Living House Manager Wendy's | Kissimmee, FL,
  • Collaborated with team members to identify and accomplish agency objectives.
  • Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
  • Assessed each resident's psychosocial needs.
  • Earned reputation for good attendance and hard work.
12/2013 to 07/2020 Assitant Manager Horizon Health And Wellness | Casa Grande, AZ,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for 10-member team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Evaluated employee performance and developed improvement plans.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
04/2020 to 05/2020 Recovery Support Specialist City Of Berkeley | Berkeley, CA,
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
06/2018 to 03/2020 Mechanic Jones Lange Lasalle Inc. | Cleveland, TN,
  • Attended all safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Maintained knowledge of updated changes in various models of equipment.
  • Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Prepared appropriate maintenance forms and records for accountability.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Monitored shop equipment to maintain safe working condition.
  • Adjusted, repaired or replaced defective automotive parts.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Tested electronic components and computer controls with specialized devices.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
06/2016 to 04/2018 Clerk Market Basket | City, STATE,
  • Prepared and ground meat such as sausage, used specified ingredients, adhered to proper cooking times and processes and kept meat and seafood at safe temperatures during production.
  • Recommended meat items to customers in response to expressed needs or preferences, offered samples and cheerfully cut meats to customer's specifications.
  • Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
  • Helped department manager reach meat department sales and profit goals, monitored and complied with quality assurance standards and maintained safe, clean environment.
  • Adhered to all department procedures for safety management, meat handling and prevention of cross-contamination.
  • Responded to customer questions with friendly and knowledgeable service to answer questions about cuts and types of meat.
  • Removed incoming merchandise from trucks and stocked display cases with new items according to rotation policies.
  • Re-stocked, organized and arranged service and food stations.
Education and Training
Expected in 07/2004 GED | Adult Learning Center, Nashua, NH, GPA:

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Resume Overview

School Attended

  • Adult Learning Center

Job Titles Held:

  • Recovery Case Manger
  • Sober Living House Manager
  • Assitant Manager
  • Recovery Support Specialist
  • Mechanic
  • Clerk


  • GED

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