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Receptionist /On-Site Manager Resume Example

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RECEPTIONIST /ON-SITE MANAGER
Summary

Highly motivated worker, willing to do any task when giving. I have experience In telephones, answering phone calls and making sale calls. Everyday I am responsible for account receivable. I have a good experience in computers I use program's such as word, excell, outlook and more. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Over 3 years of experience dealing with Customers. Confidence in making sound decisions in high-stress, high-volume environment. Effective working as an individual or part of a team environment.

Skills
  • Sales
  • Covid-19 Screening
  • Supervision
  • Accounts Receivable
  • Customer service
  • Team management
  • Guest assistance
  • Multi-line telephone skills
  • Tech savvy
  • Dining customer service
  • Phone experience
  • Computer experience
  • Multitasking ability
  • I work with outlook, in touch, excell, Word, Office 365, Microsoft Teams, and Share point
  • Work with elderly
Experience
Receptionist /On-Site Manager | 02/2020 to CurrentCompany Name - City, State
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Sorted incoming mail and directed to correct personnel each day.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Scheduled and confirmed appointments.
  • Made Cold, Warm, and Hot calls to get new leads to tour with us.
  • Customer service
  • Managed more than 20 incoming calls per day. Probably more.
  • Responsible of accounts receivable
  • Provide office support for the community
  • Sale Calls for potential residents
  • I also do other tasks outside of my job description such as setting up cable, computers and more for residents.
  • Manager on duty
  • Covid-19 Screening
Dishwasher | 06/2018 to 01/2020Company Name - City, State
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Speical Food Deliveries to the resident room
  • Set up the dinning room with clean cups, mugs and utensils
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Serve Special Food to resident in the dining room such as Otameal in the morning, Coffee, and bread for lunch.
  • Make Beverages for next day such as fruit juices, lemonade and iced tea.
  • Stand for 8 hours straight.
Server | 06/2018 to 10/2018Company Name - City, State
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Serve immediately.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Welcomed Residents with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Set up tables and counters to prepare dining and serving areas.
  • Throw away trash and take it to the dumpster.
  • Other tasks that Chef needs me to do.
MLB Bat Boy | 02/2017 to 03/2018Company Name - City, State
  • Pick up the bats after MLB player hits
  • Give extra Baseballs to Umpire when needed
  • PIck up trash in the dugout after every game
  • Do any tasks if the player needs any special equipment for their bats
  • Give water to Umpires after every 3 innings
  • Pick up any foul balls if behind the catcher
  • If a player has a broken bat during hitting if not out, bring them one of their new bats
  • Be positive around fans and players
Education and Training
Independence High School - - City,State | | High School Diploma05/2018
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Resume Overview

School Attended

  • Independence High School

Job Titles Held:

  • Receptionist /On-Site Manager
  • Dishwasher
  • Server
  • MLB Bat Boy

Degrees

  • Independence High School - City , State | High School Diploma

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