Answering and screening incoming calls and directing them to the appropriate departments.
Greeting visitors, determining their needs, and notifying the appropriate party.
Mail/Fed-Ex/Ups (sort, distribute, prepare, schedule pick-ups, ordered shipping supplies, certify as needed & deliver outgoing).
Performing miscellaneous office or clerical duties including data entry, filing, and ordering office supplies
Maintained a clean reception area, including lounge and associated areas.
Records payments to customers accounts and maintains accounts receivable records by performing the following duties. Prepares daily deposits. Check bank on a daily basis for wire transfers done by costumers. Updates the report for checks and wires deposited on a daily basis and sends to CFO and supervisor weekly. Enters finalized deposits and updates accounts receivable ledger by customer. Contact customer for remittance in order to apply payment accordingly and make sure our books match. Check mail on a daily basis for checks sent from customers. Obtains, mails and e-mails invoice copies and back up paperwork for customers, as requested. E-mail customers their statement on a weekly basis. Files check stubs and bank receipts. Researches and processes customer claims of invoice payment. Follow up with approval for the claim and issue and apply credit notes as needed. Answers account receivable phone inquiries and e-mail requests on a timely manner. Follows up the inquiries to resolve the problem and find a solution working with the customer service and freight teams. Calls and/or mails correspondence to customers as necessary in order to update accounts and make sure we have the correct address, contact person and working phone numbers to contact the customer AP department. Assists with related special projects, as required. Enter invoices and bills accurately on a daily basis and pull a report to make sure revenue matches our books. Contact and follow up with customers when an invoice is not paid in full. Explain detailed charges to customer. Create AR report weekly and send to CFO and supervisor. Making sure all the checks, wires and any payments received have been correctly applied and all billing is up to date.
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