LiveCareer-Resume

receiving team lead resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities that will grow into career opportunities.

Skills
  • Forklift Operations
  • Good Housekeeping
  • Teamwork and Collaboration
  • Customer Service
  • Clean Background Check
  • Positive Attitude
  • Attention to Detail
  • Team Collaboration
  • Problem Solving
  • Inventory Management
  • Report Creation
  • Multitasking and Prioritization
  • De-escalation Techniques
  • Data Entry
  • Calm and Professional Under Pressure
  • Spanish Fluency
  • Courteous with Strong Service Mindset
  • Problem-Solving Abilities
  • Materials Handling and Transport
Experience
04/2022 to Current
Receiving Team Lead Raley's And Belair Hayward, CA,
  • Organized warehouse inventory according to warehouse plan.
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Used digital database to keep records of units and stock moved.
  • Managed warehouse receiving, storing and shipping.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Unloaded cargo from trucks with mechanized equipment.
  • Utilized forklift to move inventory items.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Logged unit quantities and entered data into inventory database.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Packed boxes and stock using organizational guidelines.
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Palletized boxes to increase movement and shipment efficiency.
  • Loaded completed orders on pallets according to delivery numbers.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
03/2020 to 04/2021
Customer Servive Representative Circle K Stores, Inc. Cottleville, MO,
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Consulted with customers to resolve service and billing issues.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Developed strong customer relationships to encourage repeat business.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
09/2016 to 05/2020
Cart Associate Walmart City, STATE,
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Organized carts in bay after returning from parking lot.
  • Repaired damaged carts.
  • Checked carts for defects and wheels for malfunctions.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Secured items in truck by strapping over protective padding.
  • Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
  • Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
  • Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
  • Collected shopping carts and baskets from inside and outside store.
  • Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
  • Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
Education and Training
Expected in 06/2014 to to
High School Diploma:
Jefferson High School - El Paso, TX
GPA:
Expected in to to
: Electrical Engineering
The University of Texas At El Paso - El Paso, TX
GPA:
Expected in to to
: Information Technology
Western Governors University - Salt Lake City, UT
GPA:
Languages
Spanish:
Professional
Negotiated:
English:
Professional
Negotiated:

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Resume Overview

School Attended

  • Jefferson High School
  • The University of Texas At El Paso
  • Western Governors University

Job Titles Held:

  • Receiving Team Lead
  • Customer Servive Representative
  • Cart Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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