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Receiving Team Lead Resume Example

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RECEIVING TEAM LEAD
Summary

Accomplished management professional specializing in creating, launching and operating retail locations.Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Highlights
  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Retail merchandising expertise
  • Listening skills
  • Results-oriented
  • Inventory control procedures
  • Loss prevention comprehension
  • Ability to mediate disputes
  • Excellent communication skills
  • Energetic self-starter
  • Reliable and punctual
Experience
Receiving Team Lead
March 2014 to Current
Bass Pro Shops - Mesa , AZ
  • Designed displays to make the store experience interactive and engaging.Replenished floor stock and processed shipments to ensure product availability for customers.Maintained accurate stock records and schedules.Received incoming shipments and reviewed contents against purchase order for accuracy.Worked at a rapid pace to meet tight deadlines.Upheld stock levels and proper pricing for multiple product lines.
Freight Supervisor
September 2012 to March 2014
Jo-Ann Fabrics - Orange , CA

Designed displays to make the store experience interactive and engaging.Displayed the appropriate signage for products and sales promotions.Arranged items in favorable positions and areas of the store for optimal sales.Upheld stock levels and proper pricing for multiple product lines.Established and maintained proper high traffic displays, resulting in increased sales.Printed various labels and tags for all merchandise.

Assistant Manager
May 2011 to September 2012
Carrols Restaurant Group, Inc. - Tappahannock , VA
  • Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Exceeded personal sales goals for 3 quarters in a row.
  • Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated information to customers about product quality, value and style.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Offered direction and gave constructive feedback to motivate team members.Held each team member accountable for achieving brand and performance goals.Recruited, hired, developed and retained retail talent for the company.Directed strategic and brand- appropriate marketing initiatives to improve presentation and maximize sales.
Merchandise Supervisor
April 2005 to April 2011
The Tjx Companies, Inc. - Bee Cave , TX
  • Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Oversaw all daily operations of 4 departments.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Held each team member accountable for achieving brand and performance goals.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with peers and upper management.Recruited, hired, developed and retained retail talent for the company.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Marked clearance products with updated price tags.
Education
High School Diploma : 2005Eagles Landing High School - City, State
Skills

Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, Inventory control, listening, Loss prevention, marketing, neat, Personnel training, purchasing, quality, retail, sales, scheduling, strategic, phone, Time management

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Resume Overview

School Attended

  • Eagles Landing High School

Job Titles Held:

  • Receiving Team Lead
  • Freight Supervisor
  • Assistant Manager
  • Merchandise Supervisor

Degrees

  • High School Diploma : 2005

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