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Receiving Associate Resume Example

Resume Score: 80%

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RECEIVING ASSOCIATE
Summary
Skills
  • [Equipment] repairs
  • Able to lift [Number] lbs
  • Receiving reports
  • [Product] expert
  • Quality assurance
  • Team building
  • Problem resolution
  • Relationship development
  • MS Office
  • Organization
  • Inventory management
  • Customer service
Experience
12/2019 - 06/2020Burlington Coat Factory Middletown, NY
Receiving Associate
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
05/2019 - 12/2019Sleep inn and suites Middletown, NY
Front Desk Agent
  • Monitored reservations to track incoming parties and special events.
  • Responded to inquiries and room requests made online, by phone or email.
  • Promoted loyalty by signing customers up for [Type] rewards program and encouraged repeat stays through exceptional service.
  • Computed guest billings and posted charges to room accounts.
  • Handled high volume of phone calls and routed to proper guest or internal department.
  • Supported daily operations of hotel front desk, including guest communication and concierge duties in [Job Title]'s absence.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Pleasantly greeted every guest approaching front desk, maintaining upbeat demeanor even during moments of stress.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Posted charges, updated accounts and issued bills to departing guests.
01/2012 - 09/2016Anytime homecare Middletown, NY
PCA
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Used mobility devices and [Type] equipment to transport patients.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Assisted in changing from [Software] to [Software] for medical recordkeeping, keeping detailed records before, during and after switch.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education and Training
06/2002Spfld, MA
Executive Office Specialist The Salter School
1999Holyoke, MA
GEDThe Care Ctr.
2011Newburgh, NY
Call Ctr Rep in Call Ctr RepBest Resource Ctr.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Burlington Coat Factory
  • Sleep inn and suites
  • Anytime homecare

School Attended

  • The Salter School
  • The Care Ctr.
  • Best Resource Ctr.

Job Titles Held:

  • Receiving Associate
  • Front Desk Agent
  • PCA

Degrees

  • Executive Office Specialist
    GED
    Call Ctr Rep in

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