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receiving associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in English and spanish with solution-oriented approach.

Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills
  • Decision-Making Abilities
  • Call Forwarding
  • Sensitive Information Handling
  • Telephone etiquette
  • Office administration
  • Cash Handling
  • Sorting and labeling
  • Bookkeeping
  • Technical Support
  • Problem-solving skills
  • Mail handling
  • Performance improvement
  • Time management
  • Verbal and written communication
  • Skilled in Word
  • Scheduling
  • Office management
  • Filing
  • Researching skills
  • Meeting scheduling
  • Problem-solving
  • Word processing
Experience
Receiving Associate, 01/2016 - 06/2018
Ricoh Americas Corporation Kingsport, TN,
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Coordinated warehouse organization scheme and product placements.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Recorded regular progress and issues with products.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
Cashier Team Lead, 11/2019 - 02/2021
Northern Tool + Equipment O'fallon, IL,
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Operated POS cash register and equipment to collect payments.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Communicated with customers and team members to solve problems.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Helped customers complete purchases, locate items and join reward programs.
  • Increased customer loyalty and retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Trained as Lead cashier and provided back-up coverage to provide customers with optimal support.
  • Displayed new stock and rotated existing products.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Directed team of 5 cashiers to maximize performance and deliver exceptional service to every customer.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Received and processed customer payments.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Front Desk Receptionist, 02/2021 - Current
Amerifirst Financial Roseville, CA,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected room deposits, fees and payments.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Medical Assistant, 08/2021 - 02/2023
Medstar Research Institute Pikesville, MD,

-post op team after surgery . Take all complaints after surgery or concerns/issues to doctor if un sure of the condition of the patient .worked with front desk as well with customer service .

  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Documented notes during patient visits.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education and Training
Medical Assistant Tech: Medical Assisting, Expected in 06/2021
-
Florida Career College - Miami - Miami, FL
GPA:
Status -
Bachelor Of Music: Music Education, Expected in 07/2009
-
Hialeah High School - Hialeah, FL
GPA:
Status -
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
Certifications
  • Certified Medical Assistant Technician, Miami lakes medical - 6 months
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Resume Overview

School Attended

  • Florida Career College - Miami
  • Hialeah High School

Job Titles Held:

  • Receiving Associate
  • Cashier Team Lead
  • Front Desk Receptionist
  • Medical Assistant

Degrees

  • Medical Assistant Tech
  • Bachelor Of Music

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