Receiving Associate Resume Example

• Measured customers' feet to determine proper shoe size, using Brannock device.
• Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
• Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
• Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
• Assembled promotional displays to increase brand awareness and attract customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Increased sales Number% by offering advice on purchases and promoting additional products.
• Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
• Assisted customers with signing up for store loyalty programs and provided details about key benefits.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
• Educated customers on promotions to enhance sales.
• Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Checked prices for customers and processed items sold by scanning barcodes.
• Listened to customer needs and desires to identify and recommend optimal products.
• Issued receipts and processed refunds, credits, or exchanges.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Assisted customers by answering questions and fulfilling requests.
• I also worked customer service manager. I assisted customers with their return process. I also was in charge of the cash office. Managing the cashiers breaks and making sure the front end ran smoothly.

• I hung the sale tags and made sure merchandise was advertised.
• I also was in customer service.

Ordered inventory and reported discrepancies to control costs and maintain inventory levels.

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.