realtor sales associate resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Licensed Real Estate Agent that successfully sold new and preexisting homes in New Jersey. Applied exceptional prospecting, building high-value client base through aggressive marketing and personal referrals from satisfied buyers and sellers. Excelled in client development, public relations, customer follow-up, and property management. Displayed superior talent in effectively communicating with sellers, buyers, banks and mortgage lenders.
Skills
Sales Forecasting
Client relations
Property closing
Contract negotiation
Market research
Purchase agreements
Sales development
Client relationship management
Sales strategies
Mortgage options
New Jersey, and Pennsylvania market expertise
Networking and business development
Relationship building
Experience
Realtor Sales Associate, 06/2017 to Current Southern Auto Group – Norfolk, VA,
Maintained current and accurate CRM database of prospective customers.
Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
Scheduled home viewings with potential buyers.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Generated list of properties to meet specific client needs.
Researched and determined competitive market price.
Represented buyers and sellers in major real estate transactions.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Promoted properties via advertisements, open houses and multiple listing services.
Assisted homeowners with relocation and moving services after sale of each home.
Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Managed real estate transactions from initiation to closing.
Auto Sales Consultant, 06/2019 to 08/2021 Southern Auto Group – Chesapeake, VA,
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Provided quotes and financing options to customers by understanding financial status and interest rates.
Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
Explained options and add-ons to increase customer knowledge and enhance profits per sale.
Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
Responded to inquiries from potential customers via email and telephone.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Educated customers about sales processes, warranty requirements and service standards.
Adhered to standards of quality and service and industry regulations.
Networked with remote dealers to source vehicles for customers.
Consistently exceeded quotas by pursuing and closing sales.
Auto Sales Consultant, 06/2016 to 05/2018 Penske Automotive – City, STATE,
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Supervised successful car sales team in fast-paced environment with demanding quotas.
Trained and developed sales team members to maximize revenue.
Consistently exceeded quotas by pursuing and closing sales.
Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
Networked with remote dealers to source vehicles for customers.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Educated customers about sales processes, warranty requirements and service standards.
Airline Supervisor, 02/2008 to 02/2014 US Airways – City, STATE,
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
Delivered continuous training to associates to maximize performance and customer relations skills.
Mitigated escalated issues to drive customer satisfaction.
Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
Reviewed customer interactions and activity reports to identify and address concerns.
Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.
Education and Training
Bachelor of Science: Business Administration And Management, Expected in to Oosterlicht - Netherlands, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.