MS Office: Word, Excel, Outlook, Quick Books, and Publisher.
The ability to adapt and respond to changing work situations and environments.
Realtor/Office Coordinator January 2012 to CurrentCitilink Realty Group － Glendale, CA
2006 & 2007 "Centurion Award" recipient for top producer from Century 21 Real Estate USA.
Listed over 18 million dollars of property with over 50% conversion rate from 2006-2007.
Top consumer retail banking sales, for first half of 2009, highest sales in the Greater LA Region.
Received an award for outstanding customer service and satisfaction 2008 Citibank, Los Angeles.
Successfully planed, organized, and lead an effort to reduce overhead costs by 5% while at Vas Media.
Provide general office administrative tasks for real estate office.
Provide personal assistance to sales agents in the real estate process, including client relationship management.
Fulfill sales and marketing reporting functions when requested.
Provide closing administrator tasks including the oversight and management of all real estate closings.
Coordinate real estate closings between escrow services, client, and sales associates.
Responsible for the maintenance and reporting of the real estate sales escrow account.
Provide communication between corporate offices, Escrow Company and real estate sales clients when prompted.
Oversee and manage all real estate purchase contracts, responsible for ensuring all transactions contain the necessary paperwork required by the real estate office and state's Real Estate Commission.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Managed several properties for rentals and potential new tenant screening.
Property management experience with rentals and leasing.
Real Estate Sales Associate March 2006 to January 2012Century 21 Crest Realty － La Crescenta, CA
Promote sales of properties through advertisements, open houses, and participation in multiple listing services, and local membership meetings.
Review plans for new construction with clients, enumerating and recommending available options and features.
Review property listings, trade journals, and relevant literature, and attend conventions, seminars, training classes, and staff and association meetings in order to remain knowledgeable about real estate markets.
Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases for vital client information.
Promote sales of properties through advertisements, open houses, and participation in multiple listing services, marketing in specified areas to concentrate on a higher success rate of response.
Managed several multi-unit properties.
Financial Associate March 2008 to June 2010Citibank － La Crescenta, America, CA
Auditing, and resolving regulatory issues, while ensuring proper bank procedures were followed.
Deliver outstanding customer service by executing financial transactions in accordance with bank policies and procedures.
Identifying client needs in order to effectively refer bank products and services.
Associate operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer bank assets.
Implement and identify service behaviors in the Financial Center to improve the overall customer experience.
Support sales/service activities within the Financial Center by participating in seminars, micro-marketing events, promotional campaigns, and product initiatives.
Processed high volumes of financial transactions including: account transfers, wire transfers, and day to day transactions.
Solicited businesses in local areas for new business merchant accounts with business bankers.
Assisted business bankers with Credit Card and Merchant Services products, as well as client support of credit cards and Merchant Services for both internal and external clients.
Office Manager / Administrator October 2005 to March 2008Vas Media Group LLC － Burbank, CA
Managed company document lifecycle.
Maintained rigorous versioning system and backup system.
Responsible for website page creation, database management, product updates.
Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
Created new business through aggressive marketing and advertising campaigns.
Recruited, supervised, scheduled, and motivated a staff of up to 6 employees.
Conducted employee reviews and coaching if necessary.
Human resource procedures and guidelines.
Bachelor of Science : Business Finance, October 2012University of Phoenix － Pasadena, CAGPA: GPA: 3.21Business Finance GPA: 3.21 Corporate Risk Analysis and Management Strategic Financial Management Financial Risk Management Strategic Financial Management Investment Fundamentals and Portfolio Management, Mergers and Acquisitions' and Corporate Restructuring.
State of California Bureau of Real Estate BRE #: 01726319 California Association of Realtors Member National Association of Realtors Member
accounting, general accounting, administrative, advertisements, advertising, Auditing, backup, banking, budgeting, business operations, closing, coaching, contracts, conversion, cost control, Credit, client, clients, customer service, client support, database management, fast, features, Financial, Financial Management, general office, Human resource, legal, managing, marketing, meetings, Mergers and Acquisitions, Excel, MS Office, office, Outlook, Publisher, Word, new construction, office management/administration, operations management, page, payroll, policies, producer, profit and loss, project management, Property management, Quick Books, real-estate, Real Estate, relationship management, reporting, retail, Risk Analysis and Management, Risk Management, safety, sales, seminars, Strategic, troubleshooting, website, written communication skills