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real estate broker tour specialist resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and mastering new skills.

Skills
  • Customer service
  • CRM software use
  • Leadership
  • Fair housing laws
  • Collaboration
  • Microsoft Office
  • Marketing
  • Lead follow up
  • WA Licensed Real Estate Broker
  • Cold-Calling
  • Leasing
  • Sales
  • Property Management
Experience
01/2022 to 11/2022
Real Estate Broker /Tour Specialist Pennrose Management Newark, NJ,
  • Met with clients throughout the greater Seattle Area to see properties they are interested in.
  • Inform client about the nuances they should keep in mind when looking at different types of properties.
  • Communicate with clients by sending updates and photos.
  • Set up and hosted open houses for clients.
  • Show residential properties and explain features, value and benefits of available homes.
  • Perform daily downtime tours to gain a deep understanding of home conditions and its working systems.
  • Assist clients during final walk-throughs to ensure the home is in excellent condition before moving in.
  • Describe the benefits of using Flyhome's superior products and services to help them achieve their home-buying goals.
  • Attend events to promote Flyhomes, helped gather leads and informed potential clients of what we offer.
  • Attend weekly meetings to discuss our progress and how we can improve to serve our clients better.
  • I worked with my team lead to accomplish my training and development goals.
  • Participated in team training sessions and learned how to improve the tour specialist experience.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
02/2019 to 12/2021
Leasing Agent The Integral Group Llc Durham, NC,
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Checked rental eligibility by following company's verification process.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Experienced in dealing with new construction, luxury apartments and condominiums.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Tracked leads using CRM software and followed up with interested parties.
02/2014 to 12/2019
Property Manager CWD Group City, STATE,
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Liaised between company and Board members to address and remedy ongoing concerns.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Addressed building emergencies with high-level urgency and developed timely and effective solutions.
  • Coordinated preventive maintenance and safety training with managers from regulatory agencies.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Organized package room and assisted residents with retrieving their items.
  • Performed minor repairs around the building.
  • Removed Trespassers and worked with law enforcement to keep properties safe.
  • Experienced in various types of properties including new construction, luxury apartments, condominiums.
  • Developed and managed highly skilled on-site staff through recruitment, training and motivation.
Education and Training
Expected in 2015 to to
Bachelor of Science: Business
North Seattle Community College - Seattle, WA
GPA:
Expected in 2013 to to
Associate of Arts: Business
Seattle Central Community College - Seattle, WA
GPA:

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Resume Overview

School Attended

  • North Seattle Community College
  • Seattle Central Community College

Job Titles Held:

  • Real Estate Broker /Tour Specialist
  • Leasing Agent
  • Property Manager

Degrees

  • Bachelor of Science
  • Associate of Arts

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