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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Seasoned pastor with achievements in providing spiritual leadership to individuals of diverse backgrounds. Highly adept in providing pastoral care to staff and patients, facilitating management skills in a skilled in directing day-to-day operations when developing programs to grow and encourage others as they gracefully age. Nineteen years of experience helping sick and elderly face sickness, death, and discourse within their family dynamics. Highly effective at documentation and reporting as well as event planning, repair oversight and customer service.

Skills
  • Crisis management
  • Process improvement
  • Problem resolution
  • Communications
  • Customer service
  • Courteous demeanor
  • Progress monitoring
  • Multidisciplinary team collaboration
  • Records maintenance
  • Critical thinking
  • Multitasking
  • Working collaboratively
  • People skills
  • Troubleshooting
  • Training & Development
  • Critical thinker
  • Relationship building
  • Discipleship
  • Inspirational leadership
  • Interdenominational networking
  • Preparing weekly sermons
  • Mission-oriented
  • Preaching
  • Instructing men and women with life enrichment skills
  • Leadership development
  • Organizational leadership
  • Flexible
Education and Training
North Carolina College of Theology Wilmington, NC, Expected in 05/2006 Doctorate : Theology - GPA :
Police And Fire Chaplain Training Academy Spokane, WA, Expected in 10/2013 Certificate of Completion : Responding To All Crisis - GPA :
Certifications
I Want To Go Home Inc.. House
  • 4 years of service as a chaplain to New Hanover Regional Hospital 8/4/2011
  • 1 unit of Chaplain Pastoral Education. 1/5/2009-4/30/2009
  • 3 units of Chaplain Pastoral Education 8/17/2009-8/20/2010
  • Chaplain Associate Training 7/31/2007
  • Prenatal Loss and Bereavement for Healthcare Professionals 10/13/2007
  • Multi-disciplinary Trauma Conference 1/26/2010
  • Suicide Prevention, Intervention, and Postvention 14 contact hours.

6/14-16/2011

  • Terrorism: Psychological Impact and Implications 14 contact hours 11/9-10/2012
  • International Critical Stress Management 8/1/2013
  • Law Enforcement for CISM Enhancement. 14 contact hours

6/11-13/2013

  • Level One Law Enforcement Chaplain Certificate 10/5/2015
  • Sheriff's Civilian Academy 6 weeks. 4/5/2016
  • Crisis Response Training 2 days 2016
Experience
Windermere Real Estate - Real Estate Broker
Bozeman, MT, 05/2001 - Current
  • Founded my own real estate agency and recruited agents to build operations from the ground up.
  • Analyzed housing markets and identified potential buyers. Facilitated an average of 54 annual real estate transactions per year through effective negotiations and listening skills.
  • Negotiated between sellers and buyers over property prices and settlement deals, as a Master Certified Expert Negotiation Expert.
  • Managed real estate transactions from initiation to closing.
    Ensure adherence of leases and contracts.
    Monitored fulfillment of purchase contract terms.
  • Generated lists of for-sale properties.
    Gave buyers physical and virtual tours of properties. Utilized professional marketing skills to ensure a quick and profitable transaction.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
    Working closely with my team members to deliver project requirements, develop solutions, and meet deadlines.
  • Earned reputation for good attendance and hard work.
    Performed site evaluations, customer surveys and team audits.
    Provided excellent service and attention to customers when face-to-face or through phone conversations.
The University Of Kansas Hospital - Hospice Chaplain
Lawrence, KS, 08/2021 - 12/2021
  • Provided pastoral assistance and support to both patients and loved ones during crisis situations.
  • Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs.
  • Sat with patients in need of companionship and emotional support.
  • Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
  • Handled emotionally disturbing situations.
  • Facilitated and participated in prayer services while honoring religious preferences of patients, loved ones and staff within hospital.
  • Maintained availability to answer pages for emergency pastoral care during assigned shifts.
  • Traveled to 4 counties to visit patients within their homes, and was the only chaplain for entire nursing home
New Hanover County Sheriff Department - CEO-President/Chaplain
City, STATE, 11/2017 - 11/2020
  • Offering a hand up to inmates, addicts, and the homeless. Assessing each individual in order to link them to the proper community resources that would benefit them the most in life.
  • Working with judges and probation departments on inmate releases, job, and program assignments.
  • Case management for individual inmates with formal documentation.
  • Working closely with the local hospitals, social workers, jails, probation departments, and many other entities to assist addicts and homeless
    towards making their next steps to reconnect to society. Allowing each person the ability to connect with their families, friends, or rehabs, giving them an opportunity to have a fresh start in life, one person at a time.
  • Educating the public by speaking with governmental and city leaders so we are able to transform the city by working as one.
  • Promoted company public profile by delivering speeches, writing articles, and presenting at industry conferences as the public face of the organization.
  • Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
  • Built relationships with strategic partners leading to business development opportunities.
New Hanover Regional Medical Center - Volunteer Sheriff Chaplain
City, STATE, 08/2010 - 08/2017
  • Maintained availability to answer pages for emergency pastoral care during assigned shifts. Utilized understanding of crisis intervention and stress management to support others in emergency situations.
  • Responded in timely manner when paged for disasters or drills.
  • Related effectively with clergy and individuals from variety of faith and non-faith traditions.
  • Provided pastoral assistance and support to both inmates and loved ones during crisis situations. Referred inmates and associates to local clergy and pastoral ministries.
  • Delivered a high level of spiritual guidance, emotional support, and practical assistance to the sheriff, captains, and staff.
  • Handled emotionally disturbing situations. Facilitated and participated in prayer services while honoring the religious preferences of deputies, loved ones, and staff within the Sheriff's Department.
  • Serving our over 500 deputies through ride-a-longs, responding to death notices for the city and those that are incarcerated.
  • Offering a ministry of presence to officers and families that may need debriefing after disastrous events or family complications.
  • Speaking at governmental invocations, sharing prayer and devotions for our deputies.
  • Representing our Sheriff Department at the NC Sheriff Chaplain Association as an instructor.
  • Ministering to family members and officers killed in the line of duty, making personal visits to family members in their time of need.
  • Responding as an on-call chaplain 24/7 one week a month in response to dispatch, disasters and deaths.
  • Teaching life enrichment skills eight hours a week to gang leaders, rapist, sex-slaves, prostitutes, and the incarcerated; mentoring them until they exited the jail system.
Company Name - Hospital Chaplain
City, State, 08/2005 - 08/2010
  • Chaplain for an 800 bed level II emergency department that included comprehensive surgical, open heart, family birth center, behavioral health, and a cancer treatment care facility.
  • Servicing the entire scope of the hospital as a team Chaplain, or alone if on a 24 hour on call basis.
  • Providing spiritual care and emotional support to patients, families, personnel and to medical staff that were emotionally distressed. Integrating their experience of illness, trauma, and loss with their religious/ spiritual beliefs and convictions.
  • Collaborating with other members of the health care team to promote comprehensive spiritual care from a holistic perspective as well as working closely with community religious representatives, acting as a liaison between hospice and faith communities to provide continuity of pastoral care.
  • Providing weekly religious services in the chapel, answering prayer request daily, and at times just being a ministerial of presence to staff, personnel and families on a one to one basis.
  • Responding to all Rapid Response calls and usually 4-5 death notices a day. Making rounds throughout the hospital, room to room visits on assigned floors to provide a words of encouragement, a devotion or a listening ear.
  • Charting patient visits, attending regular CISM classes and meeting with staff to see how I could better myself as a chaplain.
  • Working as a team player within the Chaplain department to cover an annual calendar. Making myself available to all staff and patients.
  • Visited patients and families in hospice of all ages to provide comfort, compassion and guidance during difficult times.
  • Supported medical teams, offering compassionate assistance when handling traumatic and end-of-life situations.

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Resume Overview

School Attended

  • North Carolina College of Theology
  • Police And Fire Chaplain Training Academy

Job Titles Held:

  • Real Estate Broker
  • Hospice Chaplain
  • CEO-President/Chaplain
  • Volunteer Sheriff Chaplain
  • Hospital Chaplain

Degrees

  • Doctorate
  • Certificate of Completion

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