A position that will utilize my skills and knowledge with opportunities for advancement within the company.
Excellent analytical and decision-making abilities; well organized, focused and detailed oriented. Professional during interaction and communications with co-workers, customers and supervisors. Assertive and persistent in acquiring information in a timely fashion. Proactive in obtaining and providing accurate and detailed information to the customer and/or sales team. Committed to providing outstanding support and results, and dedicated to supporting team members and co-workers. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Microsoft Word, Excel, DocuSign, zipForm Plus, Cloud CMA, MRIS, Cartavi.
Guide buyers and sellers through the process of buying or selling their properties. Conduct thorough and complete market analysis for a selected area. Generate list of properties compatible with my clients' needs and financial situation. Coordinate appointments to show clients prospectives properties. Help clients negotiating offers to purchase, sell or rent properties, with their financing, home inspection and appraisal process. Coordinate property closings ensuring that all paper work is completed prior to closing. Meet strict education requirements that the law requires to protect the clients' interest through the entire real estate transaction.
Conducted in-depth interviews to obtain, clarify and verify information about initial and continuing eligibility for retirement, disability, and health insurance benefits (Medicare), and eligibility for Supplemental Security Income including Virginia State supplements. I adjudicated and authorized for payments with limited review, claims for benefits and eligibility to all programs administered by the Social Security Administration (SSA). Interviewed, developed, investigated and resolved post entitlement actions which might had involved suspension, resumption, or termination of eligibility or payments. Worked with claimants in filing for administrative appeals, adjudicated high-level claims and authorized them for payments, provided referrals services and investigated potential program abuse. Provided technical guidance to lower grade employees involved in the claim process.
Provided assistance to beneficiaries by telephone or correspondence regarding retirement, survivors, disability, Medicare, and the Supplemental Security Income program. Interviewed callers and assisted them with their problems or questions explaining the different programs laws and regulations. Assisted beneficiaries or their representatives to resolve payments or eligibility problems and provided them with information, instructions or advise about their benefits.
Processed US born and foreign social security number applications identifying who may be assigned a social security number, reviewing the application for accuracy and agreement with the evidence submitted. Interviewed the applicants, coded and certified the applications. Reviewed the evidence submitted such as passports, visas and other Department of Homeland Security documents for counterfeiting and/or fraud, and forwarded them to DHS for investigation when necessary. Identified factors of entitlement for retirement, survivors, disability, Medicare and Supplemental Security Income benefits of inquires, scheduled appointments and provided them with evidence requirements when applying for benefits. Processed post entitlement inputs when beneficiaries where already receiving benefits, assisted them with overpayment notices documenting conversations, and helped them as well with payments and benefits questions. Assisted beneficiaries with Medicare questions, claims of premium and billing problems, and processed Medicare enrollments and terminations requests getting the proper documentation and processing the inputs in the system.
English and Spanish
Fredericksburg Area Association of Realtors
Virginia Association of Realtors
National Association of Realtors
Commendable Act or Service Award - 08/11/2006
On the Spot Award - 08/10/2006
Commendable Act or Service Award - 08/09/2005
Commendable Act or Service Award - 09/01/2004
Commendable Act or Service Award - 08/10/2004
Commendable Act or Service Award - 08/10/2003
Time of Award - 06/13/2002
Commendable Act or Service Award - 08/08/2001
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