LiveCareer-Resume

Real Estate Agent resume example with 14+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Insightful Real Estate Agent with 15 years of combined customer service and sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.

Skills
  • Escrow processes
  • Recordkeeping
  • Oklahoma market expertise
  • Client relationship management
  • Financial advisory
  • Contract negotiation
  • Supervision
  • MS Office
  • Organization
  • Problem resolution
  • Communications
Experience
10/2019 to Current Real Estate Agent Comey & Shepherd, Realtors - Oh | Hyde Park, OH,
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Assisted in developing marketing material for properties.
  • Actively follow-up with prospects and hot leads.
  • Gathered, distributed and maintained all materials for marketing plans.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
  • Counseled new buyers to enhance sales opportunities.
  • Generated lists of properties that were compatible with buyers' needs and financial resources.
  • Completed 10 transactions between buyers and sellers over 6 month period.
  • Maintained database of prospective customers.
  • Educated clients on current real estate market and answered any questions.
02/2017 to 09/2018 Teller Supervisor Rochester Armored Car | Omaha, NE,
  • Counted as much as $550,000 in daily funds with manual and machine-assisted methods.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Supplied tellers with coin and currency.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
10/2011 to 02/2017 Member Service Officer Genealogybank | Naples, FL,
  • Maintained confidentiality of banking records and client information to avoid possible data breaches.
  • Answered customer questions in friendly and knowledgeable manner to maintain high satisfaction levels.
  • Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Explained bank services, financial products and applicable fees to customers.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Reconciled cash and checks against computer records at end of shift.
08/2005 to 10/2011 Financial Services Representative Arvest Bank | City, STATE,
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Counted as much as $200,000 in daily funds with manual and machine-assisted methods.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Explained bank services, financial products and applicable fees to customers.
  • Prepared official checks for customer and internal bank needs.
Education and Training
Expected in BBA | Human Resources Management University of Oklahoma, Norman, OK GPA:
  • Oklahoma Alumni Scholarship Recipient
Expected in | Real Estate Charles Barnes School of Real Estate, Moore, OK, GPA:

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Resume Overview

School Attended

  • University of Oklahoma
  • Charles Barnes School of Real Estate

Job Titles Held:

  • Real Estate Agent
  • Teller Supervisor
  • Member Service Officer
  • Financial Services Representative

Degrees

  • BBA

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