Real Estate Agent resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Insightful Real Estate Agent with 15 years of combined customer service and sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Skills
Escrow processes
Recordkeeping
Oklahoma market expertise
Client relationship management
Financial advisory
Contract negotiation
Supervision
MS Office
Organization
Problem resolution
Communications
Experience
10/2019 to CurrentReal Estate AgentComey & Shepherd, Realtors - Oh | Hyde Park, OH,
Successfully guided home buyers and sellers through sales and purchase of properties.
Assisted in developing marketing material for properties.
Actively follow-up with prospects and hot leads.
Gathered, distributed and maintained all materials for marketing plans.
Coordinated appointments with prospective buyers to showcase houses and plots.
Increased customer satisfaction ratings by addressing issues effectively for speedy resolution.
Counseled new buyers to enhance sales opportunities.
Generated lists of properties that were compatible with buyers' needs and financial resources.
Completed 10 transactions between buyers and sellers over 6 month period.
Maintained database of prospective customers.
Educated clients on current real estate market and answered any questions.
02/2017 to 09/2018Teller SupervisorRochester Armored Car | Omaha, NE,
Counted as much as $550,000 in daily funds with manual and machine-assisted methods.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Verified amounts and integrity of every check or funds transfer.
Supplied tellers with coin and currency.
Balanced daily cash deposits and vault inventory with zero error rate.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
10/2011 to 02/2017Member Service OfficerGenealogybank | Naples, FL,
Maintained confidentiality of banking records and client information to avoid possible data breaches.
Answered customer questions in friendly and knowledgeable manner to maintain high satisfaction levels.
Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
Input statement information, reconciled accounts and resolved discrepancies.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Maintained optimal financial controls by securing funds and making accurate transactions.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Explained bank services, financial products and applicable fees to customers.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Identified and reported suspicious behavior to security personnel as appropriate.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Reconciled cash and checks against computer records at end of shift.
08/2005 to 10/2011Financial Services RepresentativeArvest Bank | City, STATE,
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Counted as much as $200,000 in daily funds with manual and machine-assisted methods.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Maintained optimal financial controls by securing funds and making accurate transactions.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Explained bank services, financial products and applicable fees to customers.
Prepared official checks for customer and internal bank needs.
Education and Training
Expected in BBA | Human Resources ManagementUniversity of Oklahoma, Norman, OKGPA:
Oklahoma Alumni Scholarship Recipient
Expected in | Real EstateCharles Barnes School of Real Estate, Moore, OK, GPA:
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