HR Specialist with over 10 years in recruitment and employment processes;
Who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human resources management.
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Increased customer satisfaction 75 % by revamping service protocols.
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Devised a successful recruiting plan for new call centers, which resulted in 100 new employees in 2 months.
Real Estate AgentAug 2015 to Current Realty Executives － League City, TX
Educated clients on the current real estate market and answered any questions they had.Cold called clients to obtain their exclusives.
Coordinated appointments with prospective buyers to showcase houses and plots
Followed up with prospects throughout the sales process.
Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
Industrial RecruiterAug 2004 to Mar 2015 Mechanical Contracting Services － La Porte, TX
Interview and evaluate applicant's qualifications or eligibility for on going or future job openings, arrange job fairs with Work Source of Texas, depending on job location or craft needed.
Recruit for all crafts, for turnarounds, direct hires and maintenance in the construction Industry, Register applicants through drug screening, background checks and safety council.
Experience with full process of H2B program, craftsmen from Mexico and Costa Rica to work in U.S.
Communicate with Customers, Supervisors and Applicants throughout the hiring and completion of assignments with any changes, updates, and info needed or that can occur throughout the process.
Drafted internal announcements and sent them in a timely manner.
Front Desk ReceptionistJan 1999 to Jan 2004 Pasadena ISD － Pasadena, TX
Managed the receptionist area, including greeting visitors and responding to multi-line telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Keeping track of student's tardiness and following up with all process.
End of the year text book inventory.
Teacher AideJan 1998 to Jan 1999 Deer Park ISD － Deer Park, TX
Assist teachers with filing, grading, and projects.
Assist students with special needs as needed.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Supervised field trips to local parks, fire stations and zoos.
GED, Microsoft Certificate, Real Estate CertificateSan Jacinto College － Pasadena, TX, USA