Reach Operator Resume Example Company Name

REACH OPERATOR

Professional Summary

Multi-tasking Assistant Manager well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.
Service minded customer experience manager with a broad scope of thirteen years of experience overseeing multi-shift retail store operations.
Experienced in areas of sales analysis, reporting, payroll processing, customer service management, vendor relations, warehousing, receiving, inventory control, loss prevention, display merchandising, and Plan-o-Grams.
Competent in all aspects of staff interviewing, hiring, training, scheduling, supervision and evaluation.
Ensure full compliance with any state laws and adherence to store formats, policies and procedures.

Skills

Work History

Company NameReach Operator | City, State | November 2018 - Current

Efficiently produced 160 replenishments daily to exceed company standards
Operated equipment while observing standard safety procedures
Unloaded materials and goods at designated locations for best project availability
Placed overstocked items in temporary storage
Packed items into appropriate containers for shipment
Handled multiple tasks simultaneously to maximize work efficiency
Worked in team environment to maintain high levels of productivity
Coordinated with other lift truck drivers and production personnel to process orders efficiently
Coordinated with other lift truck drivers and production personnel to process orders efficiently

Company NameAssistant Manager | City, State | October 2017 - September 2018

Immediately addressed problems with customers to promote quick and successful resolution
Managed multiple priorities in fast-paced environment
Achieved recognition from senior management for contributions to store's success by managing sales, employees and operations to achieve optimal performance
Recruited, interviewed and hired individuals who would bring passion and dedication to positions at hand
Managed work schedules according to budgeted hours and business needs
Handled all customer relations issues in gracious manner and in accordance with company policies
Communicated clear expectations and goals to each team member
Stocked and replenished merchandise according to store merchandising layouts
Engaged with customers in sincere and friendly manner
Completed all daily tasks and special assignments with efficient and quality-driven approach
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs

Company NameStore Manager | City, State | August 2015 - April 2016

Managed store operations with key-holding responsibility, reporting directly to district manager. Oversaw, trained and encouraged twenty-one associates promoting culture of efficiency and performance
Hold accountability for 14 cashiers at registers, credit card transactions, and daily bank deposits/verifications
Researched customer disputes, unmatched bank deposits and problematic auditing situations
Reduce overhead costs, adhering to budget limits to avoid need for employee overtime
Prevent/reduce overage through verification and approval of incoming inventory
Completed all daily tasks and special assignments with efficient and quality-driven approach
Increased profits through effective sales training and troubleshooting profit loss areas
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth

Company NameAssistant Manager | City, State | October 2010 - May 2015

Supervised 80 store associates. Monitor sales in assigned areas by ensuring that pricing was accurate and legible. Monitor in-stock and inventory levels, budgeting, forecasting and sales in order to assess current economic trends and customer needs
Drive sales by ensuring merchandise presentations promote products, while making sure that each department is in compliance with company standards, policies and procedures
Drive sales by ensuring merchandise presentations promote products, while making sure that each department is in compliance with company standards, policies and procedures
Managed multiple priorities in fast-paced environment
Established and optimized schedules to keep coverage and service in line with forecasted demands
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences

Education

CertificateCourseraCity, December 2012

Online CertificateMassachusetts Institute of TechnologyCity, April 2011

Certificate of CompletionWalmart UniversityCity, August 2010

DiplomaArlington High SchoolCity, June 1993

Additional Information

Resume Overview

School Attended

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