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Reach Operator Resume Example

Resume Score: 80%

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REACH OPERATOR
Professional Summary
  • Multi-tasking Assistant Manager well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.
  • Service minded customer experience manager with a broad scope of thirteen years of experience overseeing multi-shift retail store operations.
  • Experienced in areas of sales analysis, reporting, payroll processing, customer service management, vendor relations, warehousing, receiving, inventory control, loss prevention, display merchandising, and Plan-o-Grams.
  • Competent in all aspects of staff interviewing, hiring, training, scheduling, supervision and evaluation.
  • Ensure full compliance with any state laws and adherence to store formats, policies and procedures.
Skills
  • Self-motivated, driven with strong work ethic
  • Administrative knowledge
  • Superior organization ability
  • Polished interpersonal and communication skills
  • Customer service-oriented
  • Inventory management
  • Skilled problem solver
Work History
Company NameReach Operator | City, State | November 2018 - Current
  • Efficiently produced 160 replenishments daily to exceed company standards
  • Operated equipment while observing standard safety procedures
  • Unloaded materials and goods at designated locations for best project availability
  • Placed overstocked items in temporary storage
  • Packed items into appropriate containers for shipment
  • Handled multiple tasks simultaneously to maximize work efficiency
  • Worked in team environment to maintain high levels of productivity
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently
Company NameAssistant Manager | City, State | October 2017 - September 2018
  • Immediately addressed problems with customers to promote quick and successful resolution
  • Managed multiple priorities in fast-paced environment
  • Achieved recognition from senior management for contributions to store's success by managing sales, employees and operations to achieve optimal performance
  • Recruited, interviewed and hired individuals who would bring passion and dedication to positions at hand
  • Managed work schedules according to budgeted hours and business needs
  • Handled all customer relations issues in gracious manner and in accordance with company policies
  • Communicated clear expectations and goals to each team member
  • Stocked and replenished merchandise according to store merchandising layouts
  • Engaged with customers in sincere and friendly manner
  • Completed all daily tasks and special assignments with efficient and quality-driven approach
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Company NameStore Manager | City, State | August 2015 - April 2016
  • Managed store operations with key-holding responsibility, reporting directly to district manager. Oversaw, trained and encouraged twenty-one associates promoting culture of efficiency and performance
  • Hold accountability for 14 cashiers at registers, credit card transactions, and daily bank deposits/verifications
  • Researched customer disputes, unmatched bank deposits and problematic auditing situations
  • Reduce overhead costs, adhering to budget limits to avoid need for employee overtime
  • Prevent/reduce overage through verification and approval of incoming inventory
  • Completed all daily tasks and special assignments with efficient and quality-driven approach
  • Increased profits through effective sales training and troubleshooting profit loss areas
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
Company NameAssistant Manager | City, State | October 2010 - May 2015
  • Supervised 80 store associates. Monitor sales in assigned areas by ensuring that pricing was accurate and legible. Monitor in-stock and inventory levels, budgeting, forecasting and sales in order to assess current economic trends and customer needs
  • Drive sales by ensuring merchandise presentations promote products, while making sure that each department is in compliance with company standards, policies and procedures
  • Drive sales by ensuring merchandise presentations promote products, while making sure that each department is in compliance with company standards, policies and procedures
  • Managed multiple priorities in fast-paced environment
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Education
CertificateCourseraCity, December 2012
Online CertificateMassachusetts Institute of TechnologyCity, April 2011
Certificate of CompletionWalmart UniversityCity, August 2010
DiplomaArlington High SchoolCity, June 1993
Additional Information
  • Awards:
  • Employee of the Month, 2009
  • Safety Award 2008
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Resume Overview

School Attended

  • Coursera
  • Massachusetts Institute of Technology
  • Walmart University
  • Arlington High School

Job Titles Held:

  • Reach Operator
  • Assistant Manager
  • Store Manager

Degrees

  • Certificate
    Online Certificate
    Certificate of Completion
    Diploma

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