Reviewed evidence and applied pertinent laws and regulations to write clear and concise decisions regarding Veterans' entitilement to serviced connected benefits. Conducted office hearings with Veterans (or their representatives) to gather additional evidence. Worked on the Appeals Team, which attempts to resolve the oldest and most complex work at the Roanoke Regional VA Office. Recipient of a Compensation Quality Assurance commendation, one of only two ever received at the Roanoke Regional VA Office.
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