Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking therapy practitioner driven to improve client lives with high-quality and caring support. Excellent planning and problem-solving skills paired with methodical and thorough approach. Certified Level 2 Practitioner.

  • Excellent work ethic
  • Self-motivated professional
  • Organization and Time management
  • Computer proficiency
  • Microsoft Office
  • Customer Service
  • Professional Phone Skills
  • Meetings
  • Project Management
  • Order Supplies
  • Cost Control
  • Excellent Customer Service
  • Self-Motivated
Work History
03/2019 to Current Quantum Healing Hypnosis Technique Practitioner Ohsu | Salem, OR,
  • Delivered exceptional level of service to each client by listening to concerns and answering questions.
  • Completed full client assessments to determine best courses of actions.
  • Introduced meditation, guided imagery, breathing techniques and reiki to clients.
  • Conducted over 100 sessions with clients.
10/2015 to 01/2019 Administrative Manager City Of San Antonio, Tx | San Antonio, TX,
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for financial management.
  • Recruited, hired, trained and supervised staff of 5 and implemented mentoring program that offered positive employee engagement.
  • Assigned tasks and directed team of 5 administrative assistants.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry faculty/staff.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Prepared quotes for new products and services and composed budgets.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Worked with facilities manager to facilitate office and research space for faculty.
  • Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments
  • Led staff meetings for team of 5 to communicate research directives.
  • Generated purchases and tracked expenses for 5 research grant and departmental funds.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars
  • Contributed to development, planning and completion of project initiatives
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
  • Delivered comprehensive training to employees to ensure and maintain compliance requirements company-wide
  • Addressed internal and faculty and staff-related issues each day and affected strategic resolutions
  • Mitigated risk by ensuring regulatory compliance for university and medical center guidelines
10/2006 to 10/2015 Administrative Associate Vanderbilt University School Of Nursing | City, STATE,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Provided clerical support to Sr. Assoc. Dean - Research by copying, faxing and filing documents.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Established administrative work procedures to track staff's daily tasks.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Successfully completed special projects to exceed goals of both research department and overall organization.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maximized clerical staff productivity by reorganizing training program and effectively supervising 5 employees.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Expected in | Accounting Loyola University New Orleans, New Orleans, LA GPA:
  • Majored in Accounting - 2 years
  • Certified Level 2 Practitioner, Quantum Healing Hypnosis Academy - 2019
  • College of Business Management Institute, (SACUBO) certificate
    University of Kentucky
    Lexington, Kentucky, July, 2009

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School Attended

  • Loyola University New Orleans

Job Titles Held:

  • Quantum Healing Hypnosis Technique Practitioner
  • Administrative Manager
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  • Some College (No Degree)

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