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Quality Team Leader Resume Example

Resume Score: 80%

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QUALITY TEAM LEADER
Summary

Results-oriented Quality leader adept at creating and implementing quality strategy and supervising inspections to foster conformance to company quality standards. Strong aptitude for identifying risks and implementing actionable initiatives to improve quality.

Education and Training
Bachelor of ArtsWayne State UniversityDetroit, MichiganBusiness Administration
Certifications

Project Management Certification (P.M.P) Exam Prep 2021

Agile/Scrum Master Certification

Lean Manufacturing Certification

Certified Quality Engineer (ASQ) Training

Lean Six Sigma Green Belt Certification

Certified Quality Auditor (ASQ CQA)

Supply Chain Certification

SAP Materials Management

Sales Force Certified Administrator

Experience
ShutterflyQuality Team Leader | Shakopee, MN09/2019 to Current
  • Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
  • Supervised and guided inspectors, technicians and other staff.
  • Created the first digitized checklist across the entire Shakopee site resulting in substantial improvement in quality, productivity, and cost savings.
  • Led quality initiatives resulting in reduction in quality customer escapes across all sites at Shutterfly.
  • Provided daily KPI updates to Leadership with recommendations for continuous improvement projects leading in reduction in quality escapes.
  • Created an initiative to streamline reprints resulting in increased productivity and cost savings.
  • Created a dashboard for Quality Escapes that is used at all Shutterfly sites to monitor and implement actionable steps for improvement.
  • Created a quality audit system to capture metrics for executive leadership.
Flathead OrganicsFounder | Kalispell, MT04/2015 to 07/2019

Founded Flathead Organics, an organic co-op focused on providing high-quality herbs and vegetables to individuals and businesses throughout northwest Montana.
Established a loyal customer base with 98% retention and client satisfaction as one of the largest co-op farms in the State of Montana.
Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as the public face of the organization.
Featured in numerous publications locally.
Delivered continuous process improvements leading to increasing profit margins and sale of the company in 2019.

Summit SolutionsProject Management Consultant | Traverse City, MI04/2005 to 04/2015

Led project management consulting, gap analysis, and project office implementation activities.

Interviewed employees to determine processes, challenges, and areas for improvement.

Lead teams to implement large-scale projects, delivering projects on time and under budget.
Prepared executive level presentations and cultivated client relationships.
Analyzed client business needs and delivered solutions. Advised clients on business reengineering strategies and process improvements
Achieved overall audit compliance over 85% by establishing a comprehensive audit process for all delivery areas

General MotorsChange Management and Implementation Leader | Detroit, MI04/1995 to 04/2005

Introduced General Motors first cross-functional engineering implementation team consisting of purchasing, manufacturing, production scheduling, specifications, and quality. The "first to car" approach resulted in cost savings, quality and safety improvements.
Streamlined the development of General Motors Change Management System by reducing engineering release approval time from an average of sixty-two days down to twelve days with annual savings of over ten million dollars.
Implemented a new engineering release system to accommodate cross-functional teams in engineering, manufacturing, production scheduling and control, purchasing, and design with over 75,000 users and 80 manufacturing plants worldwide
Led projects with cross functions teams for all phases of release from experimental and development to prototype and production
Achieved a flawless transition by leading a team of twenty people by updating over 400,000 records in the bill of material (BOM) to assist production scheduling integration flow
Led the enhancement of electronic approval for all engineering releases to streamline implementation from days to minutes
Successfully re-engineered the entire Saturn Corporation BOM (bill of material) with assemblies and components into General Motors release system for company transition
Created the ability to measure engineering release metrics and identify roadblocks and bottlenecks for quicker implementation resulting in cost savings and quality improvement gains

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Resume Overview

Companies Worked For:

  • Shutterfly
  • Flathead Organics
  • Summit Solutions
  • General Motors

School Attended

  • Wayne State University

Job Titles Held:

  • Quality Team Leader
  • Founder
  • Project Management Consultant
  • Change Management and Implementation Leader

Degrees

  • Bachelor of Arts

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