Dedicated [job title] with excellent technical, analytical and communication skills demonstrated by [number] years of experience.
Ryder Transportation/LogisticsQuality Manager11/2011 to Current
Ensures Quality Management System for the location is established, compliant, with the requirements of ISO 13485, ISO 9001, 21CFR 820, 21CFR 4 and CMDR
Provide leadership driving improvements in quality system performance
Develop and implement measures to monitor the effectiveness of the quality system
Ensure compliance with internal and legal requirements 21CFR 820, 21CFR 4 and CMDR
Manage Internal Audit Program
Manage the CAPA program including running the Corrective Action Review Board (CRB)
Plan and facilitate the management review
Prepare and host Quality management system audits with Notified Bodies, FDA
Lead the deployment and maintenance of QMS support tools
Lead, initiate, or participate in process improvement programs
Provide functional leadership in quality improvement programs, complaint handling, training management and audits.
Promote awareness of regulatory and customer requirements throughout the organization
Manage established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for improved total cost of quality
Identify and/or solve operational issues with the implementing continuous improvement, and LEAN initiatives, to strengthen team unity, goals, productivity and results
Ryder Transportation/LogisticsOperations Manager08/2007 to 10/2011
Ensured policy and processes are followed to optimized running cost and maintenance overhead.
Lead execution of parts inventory management process that included: physical inventory, parts ordering stocking, managing purchase orders, and managing parts pick-up and delivery.
Guaranteed a safe and productive operation through proper implementation and administration of company polices and procedures.
Created and executed action plans for continuous improvement to align with quality objectives.
Effectively managed customer relationship by providing quality customer interface.
Successfully developed employees to increase productivity and morale.
Partnered with Asset Management, Sales, and Marketing to ensure customer satisfaction.
Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment
CapstoneIndustrial Engineer- Intern01/2007 to 05/2007
Worked with project timelines
Used best practical knowledge to complete the project design cycle from an understanding of Cameron's requirements to increase storage capacity in the warehouse.
Used Visio to update the current layout to determine current storage capacity in the warehouse.
Worked with the plant manager and collaboratively with my team to devise creative solutions for the new warehouse designs.
Used timework analysis to determine the optimal solution to separate foot and forklift traffic and forklift flow with stopwatch techniques.
Provided Cameron with cost and benefit analysis for each alternative.
Recommended improvement opportunities for the warehouse based on statistical data. Skill
Strong theoretical, methodological, and application knowledge in statistical analysis, optimization, system modeling and economic analysis
Experience with decision support tools of Microsoft Excel, Work, Access, PowerPoint, Outlook, computer-aided drafting tools of SolidWorks, statistical analysis tools of SAS and Minitab, and basic programming syntax
Green Belt/ Lean Six Sigma Certified
Skilled in the following programs: Microsoft Xpress-MP, Visio, AweSim!, Arena, AutoCAD, Java, MasterCam, MATLAB. Honors and Awards
Education and Training
Bachelor of Science:Mathematics2007The University of Central Oklahoma, Edmond, OK, USThe University of Central Oklahoma, Edmond, OK Bachelor of Science in Mathematics, 2007
Bachelor of Science:Industrial and System EngineeringThe University of Oklahoma, Norman, OK, USThe University of Oklahoma, Norman, OK Bachelor of Science in Industrial and System Engineering, May 2011
Master of Business and Administration:Business and AdministrationSouthern Nazarene University, Bethany, OK, USSouthern Nazarene University, Bethany, OK Master of Business and Administration, May 2012