quality management assistant resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Administrative Assistant/ Clerical-Contractor/ Warehouse/ Hazmat Tech Over 15 years experience managing and handling cash and expenditures In-depth familiarity with all Microsoft Office Applications Strong work ethic, with an emphasis on attention to detail Outstanding interpersonal abilities; works well with individuals at all organizational levels. Over 2 yearSafety Representative. (US Naval Hospital Okinawa) Over 2 years Supply Representative. (US Naval Hospital Okinawa) Over 2 years Department Training Representative. (US Naval Hospital Okinawa)
  • Inventory control procedures
  • Cash handling accuracy
  • Detail-oriented
  • Loss prevention
  • Shipping and receiving
  • Safety-oriented
  • HAZMAT trainingStrong communication skills

Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Protective Services

  • Applied safety procedures and policies as outlined in Department Safety Manual.

Recorded numbers of units handled and moved, using daily production sheets or work tickets.Packed containers and re-pack damaged containers.

Quality Management Assistant, 08/2010 to 08/2013
City Of Santa Cruz, , Japan
  • 40 hours per week $22,000.00 per annual; Supervisor: LCDR Baker/ LCDR Burns 315-643-7564 As the Quality Management assistant at US Naval hospital Okinawa, my duty is to provide a wide range of clerical and administrative support services in maintaining smooth functioning programs.
  • Assure required forms are complete.
  • Maintain records of individual program meetings and reports, ensure tracking of departmental and committee meeting minutes, and prepare required monthly reports for submission as required.
  • Typing letters, memorandums, and reports in proper format for signature by the program manager and higher authority.
  • Perform medical record reviews for compliance with various program standards.
  • Consolidate and prepare findings for program managers' review and action.
  • I work closely with all department staff and department heads at US Naval Hospital Okinawa to ensure compliance with program reviews.
  • Retrieve data from clinical data bases for program managers to plan Jessica.
  • Claire Page 2 of 4 SSN : 450-31-2958 for meetings and compile reports.
  • Participate in orientation of new staff to the department and programs.
  • Maintain training records for department personnel to ensure compliance with requirements and periodic review.
  • Record telephone messages pertaining to individual programs, and maintain staff appointment schedules, coordinate appointments for meetings and training that minimizes conflict.
  • In addition to all other duties, I am also the department supply representative.
  • I order department supplies as needed through Defense Medical Logistics Standard Support (DMLSS).
  • My duties as a Safety Representative require me to maintain and update the Material Safety Data Sheet folder for all Hazardous Materials HAZMAT) used in the Quality Management Department.
Recreation Assistant, 05/2008 to 12/2015
City Of Santa Cruz, ,
  • 40+ hours per week, $22,000.00 per annum; Supervisor: Zachary Quimby 098-959-2780 As a Recreation Assistant, I am assigned to the Camp Shields Crow's Nest Bingo Hall, where I served as a floor worker, and Bingo caller.
  • Additionally, I would periodically be required to review all rules and regulations governing Bingo; especiallyas a conflict resolution involving the patrons.
  • I served a population average of 75-100 patrons nightly.
  • My financial duties require me to perform accurate account reconciliations of all daily bingo sales and make my report to the Club Manager.
  • My administrative duties include trouble shooting the "BINGO KING" game console and all power packs, on-the-floor games sales, preparing the Bingo Hall for special events sponsored by MWR, and providing general customer service needs to the patrons.
Recreation Assistant, 05/2007 to 05/2008
Liberty Lounge Camp ShieldsCity, ,
  • Supervisor: Miguel Jordine 632-3136 The Recreation Assistant position, I would support the active duty Naval personnel there by managing the Internet Café, the pool tables, the Telephone Call Center, the barber shop and laundry service.
  • This position also required me to process the Morning Report; an administrative account of all activities of the previous day, to include all cash transactions, equipment malfunctions and repairs, cash handling, signing in and signing out Navy personnel.
  • I was the point of contact for ticket sales in support of the Single Sailor Program.
  • I performed security checks of the facility every hour and would open the close the facility.
Cable Television/ Internet Installer, 09/2004 to 05/2007
Mediatti Communications, ,
  • Supervisor: Mr.
  • Blake 633-2907 As a Cable Installer, I would perform installation and troubleshooting to all military housing units island wide.
  • I serviced a population of 40 to 60 customers daily.
  • This included installation, disconnection services, and minor hardware work such as outlet upgrades and wire maintenance.
Diploma: , Expected in to Roy Miller High School - ,
Buccaneer Ave Corpus Christi TX 78408: , Expected in to Del Mar Community College - Corpus Christi, TX
Music Theory (3 semester hours) Ear Training (3 semester hours) College Algebra (3 semester hours) Under-Graduate Courses from University of Maryland Asia Division Camp Foster Okinawa Japan Elementary Japanese 111 (3 semester hours) Introduction to Japanese Culture and language (3 semester hours)
: , Expected in to U.S.M.C School of Communications - Twenty-nine Palms, CA.
Licensed Forklift Driver
Additional Information
  • Social Security Number: 450-31-2958 Citizenship: United States Veteran's Preference: None Highest Grade Held: Contractor Permission to Contact Current Supervisor: Yes
  • Honors & Awards US Marine Corps Good Conduct Medal
account reconciliations, administrative, administrative duties, administrative support, Cable, Call Center, cash handling, clerical, hardware, conflict resolution, customer service, special events, financial, Forklift, forms, Japanese, laundry, letters, Logistics, managing, Materials, meetings, Navy, Naval, personnel, Quality Management, Maintain records, repairs, Safety, sales, Supervisor, tables, Telephone, trouble shooting, troubleshooting, Typing, upgrades

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Resume Overview

School Attended

  • Roy Miller High School
  • Del Mar Community College
  • U.S.M.C School of Communications

Job Titles Held:

  • Quality Management Assistant
  • Recreation Assistant
  • Recreation Assistant
  • Cable Television/ Internet Installer


  • Diploma
  • Buccaneer Ave Corpus Christi TX 78408

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