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quality engineer resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Meticulous Quality Assurance Manager with 5 years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals. Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation.

Skills
  • Non-Conforming Materials Process
  • Corrective Actions
  • Equipment Calibration
  • Compliance Management
  • Regulatory Requirements
  • Knowledge Of Quality Systems
  • Non-Conformance Processes
  • Non-Conformance Reports
  • Process Control Documentation
  • Root Cause Identification
Work History
09/2022 to 02/2023 Quality Engineer Borgwarner Inc. | Ithaca, NY, Gurnee, IL
  • Experienced with Batch record, quality incident reporting and daily record update and activates of material review Board(MRB).also review of non conformance material(NCMR).worked and supported in team with Material Review Board(MRB) and non -conforming report activity in QA and QC department
  • Also solve problem with supplier material in incoming quality department and production NCR MRB activates(Internal and external for material on hold due to NCR and QI ).work directly with QI owner, NCMR Owners and resolved NCR TO CLOSURE
  • Operational Quality Risk Assessment processes to help reduce process deviations
  • Input and maintenance of databases for Complaints and nonconformance reports (NCRs), MDR Sheets, SCAR(s), MEDWATCH, CAPA(s), Document Change Control,
  • Experienced and worked with planning, production, operations,engineering,product engineering for MRB activites.also experiences working with supplier Quality,quality Engineering,quality control and maintained up to date status and disposition plans for all materials on hold.comunicated with material supplier customers on every day for updates on all
  • Trained and mentored junior engineers, providing guidance and direction
  • Assisted in developing cost-effective solutions to engineering problems
  • Coordinated with quality control staff to complete inspections
  • Supported quality team members during corrective action updates.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues
  • Contributed to root cause analysis to determine core reason for failures and errors
  • Maintained compliance with industry standards and regulatory compliance during managed projects
  • Reported on non-compliance issues and other negative factors discovered during production
  • Facilitated process improvements to successfully decrease errors
  • Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards
06/2022 to 08/2022 Quality Engineer Borgwarner Inc. | Asheville, NC, Lincolnshire, , IL
  • NCMR's and MRB Material and disposition plan with QC staff, Material Handlers, warehouse employees and liaison to various functions with different department in organization
  • Supported quality team members during corrective action updates
  • Contributed to root cause analysis to determine core reason for failures and errors
  • Reported on non-compliance issues and other negative factors discovered during production
  • Coordinated with quality control staff to complete inspections
  • Performed quality inspections and drafted reports to detail non-conforming material issues
  • Maintained compliance with industry standards and regulatory compliance during managed projects
  • Reported on non-compliance issues and other negative factors discovered during production
  • Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards
  • Developed action plan for company certification using ISO 9000 standard knowledge
  • Facilitated process improvements to successfully decrease errors
  • Developed traceability documentation to aid in investigating faults and defects
  • Contributed to root cause analysis to determine core reason for failures and errors
  • Supported quality team members during corrective action updates
  • Performed quality inspections and drafted reports to detail non-conforming material issues
  • Coordinated with quality control staff to complete inspections
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues
  • Maintained compliance with industry standards and regulatory compliance during managed projects
  • Partnered with senior management to analyze issues and find appropriate solutions
  • Researched and evaluated new techniques and technologies to improve product quality
  • Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards
  • Facilitated process improvements to successfully decrease errors
  • Executed operational audits and assessed company operations, compliance and other associated risks
  • Reported on non-compliance issues and other negative factors discovered during production
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
  • Developed traceability documentation to aid in investigating faults and defects
  • Developed action plan for company certification using ISO 9000 standard knowledge
  • Recommended revisions to internal controls and operational and management policies and procedures
  • Conducted technical evaluations of engineering designs and test results.
  • Computerized office activities, maintained customer communications, and tracked records through delivery
10/2010 to 06/2022 Quality Engineer Borgwarner Inc. | Seneca, SC, Wheeling, IL
  • Coordinate all activates pertaining to ISO 9001 and ISO 13485 quality management system and FDA21 CFR820 quality systems regulation, including continuous improvement and quality assurance
  • Monitor non-conforming material in the plant and prepared weekly reports on the status of rework inventory, ERP updates, and documentation
  • Performed process and product, and system audits, communicating quality issues with employees and management
  • Coordinated process troubleshooting efforts with engineering
  • Completed activities related to customer complaint process and CAPA investigation and follow-up
  • Performed internal audits for ISO-9001 and ISO 13485 QMS also issued CAPA timely closer
  • Maintained training records in ERP including job the job description actively
  • Experienced and used measuring tools like DGT AND CMMR, root cause analysis, corrective action, and poke yoke
  • CAD ,design and GDT,tolerance stack analysis, tool room environment and CMM principles
  • Box G
  • P validation Accelerated validation with regular testing (software secured validation used to check contamination of material using software secured validation
  • Iron graph and material hardening tester.)
  • Resolved problems by analyzing data, investigating issue, identifying solutions, and recommending actions
  • Coordinated and interacted with head and department lead to understand process and documentation
  • Utilized gage calibration systems repair or replaced gages as needed
  • Prepared PPA (production parts approval process for new products as needed
  • Monitored supplier performance and conduct supplier audits and maintained training records
  • Supported quality systems process to maintain quality system compliance and effectiveness throughout the value stream from supplier through design/manufacturing and to the customer
  • Experienced with lead quality systems process including MRB/DMR, RMA, CAPA, and internal audit and collaborated with members of the AQR team members of company
  • Strong computing experiences with ERP, customer, supplier, and regulatory portals
  • Coordinated with quality control staff to complete inspections
  • Supported quality team members during corrective action updates
  • Contributed to root cause analysis to determine core reason for failures and errors
  • Performed quality inspections and drafted reports to detail non-conforming material issues
  • Researched and evaluated new techniques and technologies to improve product quality
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues
  • Partnered with senior management to analyze issues and find appropriate solutions
  • Researched and evaluated new techniques and technologies to improve product quality.
07/2000 to 07/2008 Senior Quality Assurance Engineer Square Trade | Miami, FL, Baroda, Gujarat,India
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Demonstrated new product features and functionality to project stakeholders.
  • Drove corrective actions to accomplish project closure and recurrence control.
  • Estimated labor hours for different testing projects and functions.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Produced and maintained technical documentation for project reference.
  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Fixed identified issues to improve workflows.
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment
Education
Expected in 01/1989 to to Bachelor of Science | Electrical Engineering M.S.University of Baroda, Vadodara,India, GPA:
Certifications
Sun Certified System

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Resume Overview

School Attended

  • M.S.University of Baroda

Job Titles Held:

  • Quality Engineer
  • Quality Engineer
  • Quality Engineer
  • Senior Quality Assurance Engineer

Degrees

  • Bachelor of Science

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