Detail-oriented with excellent communication skills and a strong ability to motivate others. Can adapt to changing work demands. Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 14 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Dependable and reliable
Cheerful and energetic
Effective team player
Superior organization skills
Time management ability
Mentored several new sales associates. Identified with customers in there needs and concerns.
07/2010 to Current
Quality Control TechnicianA123 systems － Livonia, MI
Performing initial assessments of measuring equipment to verify adequacy.
Maintaining quality records on my measurements Assuring quality performance issues, set priorities, deliver quality materials to my customers Monitoring measurements of manufacturing processes.
09/2002 to Current
CashierSam's Club － Auburn Hills, MI
Educated customers on product and service offerings. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
08/2006 to 06/2010
AssemblerKarmann mfg － Plymouth, MI
assembling hard and soft top convertibles for general motors and ford motor co.
Working with power tools, tork guns, jayclip tools along with quality assurance.
05/2004 to 04/2006
Machine operatorJohnson Controls － Plymouth, MI
and assembler assembled car seats for ford motor co.
worked with power tools and tork guns.
also, worked on assembly line and subassembly.
04/2001 to 10/2003
Machine operatorMolex － Auburn Hills, MI
Molex, auburn hills, MI operating mold machines for small car parts.
assemble small car parts with robotic system.
09/1989 to 02/2001
Machine operatorBissell Inc － grand rapids, MI
and assembler operated injection mold machines and trimmed, assembled, and quality-checked plastic parts before shipment.
Performed final auditing and checking of parts before delivering to assembly line.
Diploma: Creative problem solving and team leaderGrand rapids Community College － MICreative problem solving and team leader
Team member, Bissell, MI
Quality control, Bissell, MI
Team leader training, Karmann mfg., MI