Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Bachelor of Science: Biology With A Minor in Chemistry, Expected in 12/2019
University of Houston Downtown - Houston, Texas,
Master of Public Health: Public Health, Expected in 07/2021
Baylor University - Waco, TX
Professional Summary

Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of scientific principles and [Area of expertise]. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.

  • Equipment Maintenance
  • Performance testing
  • Sampling protocols
  • Equipment calibration
  • Protocol development
  • Experience in: Atomic Absorption, TOC, Conductivity, pH, HPLC, Osmolarity, Specific Gravity, Titrations, Residue on Ignition, IR Spectrometry, UV Spectrometry
  • Quality focus
  • Materials inspections
  • Testing procedures
  • Data interpretation
  • Operational improvement
Work History
Quality Control Laboratory Technician, 02/2020 - Current
Catalent Pharma Solutions, Inc. Nebraska, IN,
  • Performed routine preventative maintenance on all equipment parts and materials.
  • Verified safe and proper disposal of hazardous materials and waste to avoid spills and accidents.
  • Completed recordkeeping, filing, and data entry duties.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.
  • Conducted data review and followed standard practices to find solutions.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Inspected Drug Substance, Intermediate, and Final Drug Products compared against standards to meet regulatory requirements.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
  • Performed routine maintenance and calibration on testing equipment.
  • Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
  • Conducted analyses of both in-process and completed Drug Product materials, components and products.
Quality Assurance Specialist, 02/2020 - Current
Ability Network Tampa, FL,
  • Created accurate and efficient SOP's to manage testing of certain products and features.
  • Converted several SOP category programs into new operation systems and monitored outcome for effective change management.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Prepared QA evaluation reports and submitted to management.
  • Promoted adherence to quality standards by educating employees on quality control.
  • Managed major quality problems by implementing effective plans.
  • Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Managed training courses, setup and maintenance for document control systems.
  • Prepared documents, such as contracts, statements of work, budgets, non-disclosure agreements and appendices.
  • Manipulated and converted documents to meet needs of individual personnel or projects.
  • Managed file archival and information retrievals.
  • Uploaded company procedures and policies, routing for approval and training.
  • Transmitted documents, organized revisions and tracked changes.
  • Remained informed on current regulations, especially concerning research industry and document creation.
  • Assisted with document troubleshooting, including corrupt documents and files.
  • Led development and review of contractual documents binding relationship between company and clients, partners, vendors and employees.
  • Provided leadership vision, direction, development and maintenance of multiple complex and high priority contracts between company and business partners, vendors and suppliers.
  • Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.
  • Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
  • Verified continuity among corporate and divisional work teams by documenting and communicating actions, irregularities and continuing needs.
Undergraduate Research Student, 01/2019 - 12/2019
Grand Living At Lake Lorraine Valley Junction, IA,
  • Extracting, purifying and concentrating organic compounds from Turmeric Root
  • Testing Anti-cancerous properties of isolated organic material against MCF-7 breast cancer cells in vitro.
  • Experience in the use of RotoVap machinery, Column Chromatography, Gel Electrophoresis, etc.
  • Performed statistical, qualitative and quantitative analysis.
  • Planned, modified and executed research techniques, procedures and tests.
  • Summarized search results by preparing written reports, graphs, fact sheets and tables.
  • Planned, modified, and executed research techniques, procedures and tests.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
Caregiver, 06/2016 - 12/2017
Care Innovation City, STATE,
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.

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School Attended

  • University of Houston Downtown
  • Baylor University

Job Titles Held:

  • Quality Control Laboratory Technician
  • Quality Assurance Specialist
  • Undergraduate Research Student
  • Caregiver


  • Bachelor of Science
  • Master of Public Health

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