quality assurance technician resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

A communicative Caseworker with a background spent working with culturally diverse individuals and recommending the best options for treatment. Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Caring Community Health Worker looking to bring 1 years' experience in the field to a challenging new role. Focused on assisting community members with close support and vital education.

  • Microsoft Word, Excel, and PowerPoint.
  • Counseling
  • Critical Thinking
  • English
  • Excel
  • PowerPoint
  • Microsoft Word
  • Tutoring
  • Bilingual
  • Interpreter
  • Customer service
  • Organization
  • Social Work
  • Research
  • Crisis Intervention
  • Case Management
  • Program Development
  • Administrative Experience
  • Languages
  • Burmese - Expert
  • Samples Comparison
  • Routing Inspections
  • Verbal and Written Communication
  • Quality SOPs Development
  • Quality Issue Identification
  • Solution Development and Optimization
  • Strategic Planner
  • Client Engagement
  • Data Capture and Analysis
  • Environmental Sampling and Testing
  • Problem-Solving
  • Adaptability and Flexibility
  • Raw Materials Receiving
  • Quality Control Data Compilation
  • Laboratory Equipment Calibration
  • Materials Analysis
  • Safety Compliance
  • Highly Effective Communication
  • Service Assistance and Support
  • Community Outreach Expert
Education and Training
Mohawk Valley Community College Utica, NY Expected in 12/2020 Associate : Human Services - GPA :
Thomas R Proctor High School Utica, NY Expected in 06/2017 High School Diploma : - GPA :
Agropur Inc. - Quality Assurance Technician
Le Sueur, MN, 01/2021 - 05/2022
  • Checked computer system for load specifications and documented activities
  • Added correct amounts of chemicals to equipment at required times and monitored temperature controls
  • Examined, sorted, documented and transported parts from station to station.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
Lutheran Services In Iowa - Caseworker
Waverly, IA, 07/2020 - 04/2021
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Successfully facilitated foster and kinship adoptions and helped to reunite families.
  • Assessed cases for instances of abuse and neglect and took appropriate action.
  • Developed safety plans and activities for children.
  • Supported and directed families navigating court system and obtaining needed treatment from local agencies.
  • Offered emergency response, family support and case management to meet individual child objectives.
  • Monitored and documented status updates on health and wellbeing of each child under care or assessment.
  • Coordinated case management functions through placement monitoring, crisis intervention and discharge planning.
Tory Burch - Sales Associate
Rosemont, IL, 02/2020 - 12/2020
  • Marketing and promotions, customer service, visual merchandising, inventory management, retail sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
Kind (Internships) - Social Services Intern
San Francisco, CA, 02/2019 - 12/2019
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Identified appropriate community resources and provided referrals for services.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Conferred with clients to discuss options and goals for various services.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Willing to relocate: Anywhere
Additional Information
  • Fort Wayne, Indiana, Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Mohawk Valley Community College
  • Thomas R Proctor High School

Job Titles Held:

  • Quality Assurance Technician
  • Caseworker
  • Sales Associate
  • Social Services Intern


  • Associate
  • High School Diploma

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