quality assurance supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Proficient in identifying defects through test program planning, implementation and documentation. Expert in improving productivity through superior collaboration and communication skills. Practical Quality Assurance Supervisor applies technical skills and leadership to team-oriented work environments. Offering expertise in poultry quality assurance metrics developed over 10 years of experience in testing and improving usability of poultry products. Intelligent Quality Control Supervisor seeking to apply leadership and analytical skills in a position as a Quality Assurance Supervisor. Offering 10 years of experience in poultry testing and proven talent in poultry processing. Well-educated in poultry quality assurance metrics and technical troubleshooting. Driven Quality Control Supervisor offering 10 years of experience in quality assurance, shipping, receiving and inventory management. Highly skilled at optimizing production workflows, leading teams toward achievement of benchmarks and maintaining QA standards. Skilled at utilizing heavy equipment, including forklift, trac hoe and skidster].

  • Data Analysis
  • Performance Monitoring
  • Correction Action Planning
  • Vendor and Client Relations
  • Risk Management
  • Heavy Machinery Operation
  • Detail Oriented
  • Finished Product Inspection
  • Project Management
  • Documentation and Reporting
  • Team Collaboration
  • Non-compliance Assessments
  • Employee Training
  • Test Result Interpretation
  • Specification Review
  • Raw Material Inspection
  • Soil Tests
Quality Assurance Supervisor, 08/2011 to 02/2023
1-800-Flowers.Com, Inc.Jacksonville, FL,
  • Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
  • Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Consulted with management and personnel to educate on QA standards.
  • Learned new testing methods through continued education and research.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Coordinated and supported on-suite audits conducted by external providers.
  • Inspected and repaired products to meet project expectations.
  • Diminished financial discrepancies by managing P&L and budgeting to ensure optimal profitability.
  • Trained end users on software and hardware functionality, best practices and protocols.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Executed test cases and logged generated various reports and graphs for further analysis.
Production Supervisor, 04/1989 to 08/2011
Pilgrim'sCrawford, TX,
  • Coordinated production requirements with material handling and staffing functions.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
  • Reviewed job specifications to properly set up machines.
Company Owner, 07/1985 to 10/2001
Trees Shrubs And MoreCity, STATE,
  • Kept records for production, inventory, income and expenses.
  • Established strong relationships with suppliers and vendors to secure best prices on resources needed for business operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Identified potential solutions to issues and implemented tactics to promptly resolve.
  • Led startup and creation of operational procedures and workflow planning.
  • Hired specialists or consultants to review company's compliance with federal, state and local laws.
  • Hired top-level talent and provided consistent mentoring, building strong management team.
  • Forecasted customer demand to set prices or credit terms for goods or services.
Education and Training
GED: , Expected in 05/1984 to Dowdell - Tampa, FL,

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Resume Overview

School Attended

  • Dowdell

Job Titles Held:

  • Quality Assurance Supervisor
  • Production Supervisor
  • Company Owner


  • GED

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