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Quality Assurance Supervisor Resume Example

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QUALITY ASSURANCE SUPERVISOR
Summary

Quality Supervisor with expertise in creating and implementing quality assurance processes to improve product quality and reliability.


Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.

Highlights
  • Knowledgeable of quality control standards
  • Process certification
  • Knowledge of 5S methodology
  • Initiative to work independently

  • Dedication to product quality
  • Quality assurance inspection and documentation procedure expertise
  • Troubleshooting specialist
  • Quality inspection professional
Accomplishments
  • Planned, directed, coordinated and assigned manpower to efficiently meet quality assurance requirements.
  • Supervised first and second shift operations, and more than 7 quality assurance inspection staff.
  • Training
  • Trained all new CMM Operators on CMM programming and documentation.
  • Problem Diagnosis
  • Used operational knowledge of GD&T, print reading, CMM programming and PPAP documentation to solve problems that arose during quality inspection.
Experience
Quality Assurance SupervisorMar 2011 to Current
Richardson Manufacturing Co － Springfield, IL
  • Efficiently supervised a team of seven Quality Inspectors in Quality Assurance Department in fast-paced, customer driven production schedule
  • Created and Maintained clear and standardized Control Plans and Gaging Sheets for production machinists
  • Created, maintained and submitted PPAP documentation for new parts
  • Resolved quality issues through correspondence with customers and suppliers
  • Cross-trained Quality inspectors on CMM programming and gage inspection
  • Personally performed part inspections as needed to assist inspectors meet inspection and production deadlines
  • Supervised and performed gage certification to maintain the integrity of the measurement system.
  • Coordinated Quality Control efforts by liaising with production supervisors and CNC operators to ensure on-time delivery of quality products.
Quality Engineer/ Inspection Lead ManMay 2007 to Mar 2011
Richardson Manufacturing Co － Springfield, IL
  • Programed and edited CMM (LKDMIS/ DEA) and Faro Arm Gage programs
  • Inspected parts using Faro Arm Gage, CMM (DEA), profilometer, hardness tester, hard gages, veneer calipers, micrometers, dye penetrant.
  • Performed gage certification.
  • Created and Maintained Control Plans and Gaging Sheets.
Quality Engineer InternMay 2006 to May 2007
NTN Bower － Macomb, IL
  • Utilized Plexus ISO 9001-2000 training to conduct three internal audits of manufacturing processes.
  • Successfully trained and prepared operators for external ISO 9001-2000 audits.
  • Worked as part of a team to develop a new Audit Plan during transition from QS 9000 to ISO 9001-2000.
  • Caused significant reduction in scrap by analyzing manufacturing processes, designing experiments, and implementing scrap reduction measures.
  • Reviewed and updated Control Plans and Engineering Standards.
  • Reviewed, updated and created work instructions.
  • Screened/ inspected parts prior to assembly.
  • Reduced waste by inspecting the gaging system and training operators on proper inspection procedures.
  • Worked independently or as part of a team to successfully complete projects for the Quality Department.
  • Supervised operators working on Quality Department projects.
  • Performed gage set-up, and used measuring equipment such as hardness testers, precision spindles, optical comparator, and Coordinate Measuring Machines (CMM).
  • Trained operators on the use of FARO Gages (portable robotic arm CMM).
Rib TrimmerMar 2005 to Jan 2006
Cargill Meat Solutions － Beardstown, IL
  • Trimmed hog ribs on a production line to various weight and quality specifications on fast-paced production line.
  • Suggested and helped devise a job rotation system to reduce repetitive motion stress.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Helped achieve company goals by pro-actively cross-training on different jobs.

Shortloin/Tender PullerOct 2003 to Mar 2005
Tyson Foods － Hillsdale, IL
  • Trimmed beef on a production line to various weight and quality specifications.
  • Utilized my OSHA training to suggest to management and help implement safety improvements on production lines.
  • Helped achieve company goals by cross-training on different production jobs.
Education
Bachelor of Science, Manufacturing Engineering Technology Design and Production5 2007Western Illinois University － Macomb, IllinoisGPA: GPA: 3.691/4.00 GPA: 3.833/4.00
  • Emphasis: Design and Production
  • Overall GPA: 3.691/4.00
  • Major GPA: 3.833/4.00
  • 2003/2004 National Dean's List
  • 2004/2005 National Dean's List
  • Fall, 2004 College of Business and Technology Dean's List, W.I.U.
  • 2004/2005 Black Students Association Achievement Award, W.I.U.
  • Fall, 2005 College of Business and Technology Dean's List, W.I.U.
  • Spring, 2006 College of Business and Technology Dean's List, W.I.U.
  • 2007 Spring/ Summer Departmental Scholar in the Manufacturing Engineering Program, W.I.U.
  • 2007 Spring/ Summer Cum Laude Academic Honors.
  • Six Sigma Yellow Belt

Skills
  • Plexus ISO 9001-2000 Auditor (Certified 4/16/06)
  • OSHA (Certified 5/25/05)
  • Autodesk AutoCAD 2004 & 2006
  • Autodesk Inventor 11
  • PPAP (Production Part Approval Process) documentation
  • Advanced GD&T (Geometric Dimensioning & Tolerance)
  • Zeiss Calypso CMM programming
  • LKDMIS/ DEA CMM programming
  • Faro Arm Gage (CAM2 and CAM4) CMM programming
  • Material Science (intermediate)
  • CNC programming (intermediate)
  • MINITAB (intermediate)

Professional Affiliations
  • Phi Theta Kappa International Honor Society
  • Society of Manufacturing Engineers
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Resume Overview

Companies Worked For:

  • Richardson Manufacturing Co
  • NTN Bower
  • Cargill Meat Solutions
  • Tyson Foods

School Attended

  • Western Illinois University

Job Titles Held:

  • Quality Assurance Supervisor
  • Quality Engineer/ Inspection Lead Man
  • Quality Engineer Intern
  • Rib Trimmer
  • Shortloin/Tender Puller

Degrees

  • Bachelor of Science , Manufacturing Engineering Technology Design and Production 5 2007

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