SEARCH

Quality Assurance Specialist III Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
QUALITY ASSURANCE SPECIALIST III
Professional Summary

Document Control/Quality Assurance Specialist with 10+ years of experience. Proficient in formatting within Microsoft Word and utilizing Microsoft Excel. Familiar and comfortable with paper-based document control procedures in addition to a GMP regulated environment. Excellent eye for detail and highly organized. Ability to take initiative and excel in fast-paced environments. In-depth Quality Assurance Specialist with the ability to prioritize and multi-task. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.

Skills
  • Knowledge of GMP/ISO requirements/regulations
  • Process development and implementation
  • Document scanning and record keeping
  • Correction action planning
  • Motivated team player
  • Exceptional time management skills
  • Certified in Microsoft Office
  • Planning and Organization
  • Detail-oriented
  • Data entry knowledge
Work History
Quality Assurance Specialist III, 05/2009 to 05/2017
Biocare Medical LLC – Pacheco, CA
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Utilized operational statistics to achieve steady growth through new processes to generate significant profits
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations
  • Performed Internal audits and collected trending data in order to find and address any areas/departments with compliance issues or training needs
  • Effectively interacted with Research and Development, Quality Control and the Sales and Marketing departments regarding compliance and FDA requirements and any GMP issues, working closely to develop innovative solutions
  • Managed major quality problems by implementing effective plans
  • Educated employees on specific QA standards and confirmed all standards were being maintained
  • Prepared QA evaluation reports and submitted to management
  • Created Certificate of Analysis for all products manufactured and shipped with orders per customer request
  • Reviewed and approved all Manufacturing batch files
  • Reviewed and approved all Design history files for all products being developed and released for sale
  • Scanned and maintained all Incoming Material Inspection reports
  • Scanned all records and maintained them per GMP/ISO requirements
Debt Collector, 06/2005 to 09/2007
Bay Area Credit Service – Antioch, CA
  • Used skip tracing and other techniques to locate debtors
  • Monitored accounts for compliance with established payment plans and flagged those in violation
  • Achieved performance goals on consistent basis
  • Used scripted conversation prompts to convey current account information and obtain payments
  • Worked in call center environment handling manual and automatically dialed outbound calls
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
  • Maintained high volume of calls to meet demands of busy group
Office Administrator, 06/2004 to 12/2004
Remedial Construction – Richmond, CA
  • Recorded meeting minutes for documentation purposes and disseminated to Management
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Coordinated administrative operations, to bolster workflows and improve productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Room Revenue Manager, 06/1996 to 01/2003
Sheraton Hotel – Concord, CA
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • Monitored multiple databases to keep track of all company inventory.
  • Trained reservations team of 3 to swiftly respond to email room bookings and keep room inventories accurate.
  • Assisted guests daily, providing exceptional service and effective problem-solving.
  • Strategized with the central reservations department to determine new rate plans and organized promotions.
  • Utilized Fidelio computer software to keep accurate records of revenue and booking levels.
  • Provided effective and efficient services to guests measured through key performance metrics.
  • Collaborated with sales department to arrange large group hotel bookings for such special events as destination weddings.
Education
High School Diploma: 06/1994
Mt. Madonna High School - Gilroy, CA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Biocare Medical LLC
  • Bay Area Credit Service
  • Remedial Construction
  • Sheraton Hotel

School Attended

  • Mt. Madonna High School

Job Titles Held:

  • Quality Assurance Specialist III
  • Debt Collector
  • Office Administrator
  • Room Revenue Manager

Degrees

  • High School Diploma : 06/1994

Similar Resumes

View All
Quality-Assurance-Analyst-III-resume-sample

Quality Assurance Analyst III

Wells Fargo Home Mortgage

Burnsville, Minnesota