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Quality Assurance Specialist (GS-1910-11) Resume Example

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QUALITY ASSURANCE SPECIALIST (GS-1910-11)
Work Experience
US Department of DefenseOctober 2018 to CurrentDefense Contract Management Agency
Lead Quality Assurance Specialist (GS-1910-12)

US Department of Defense - Carson Contract Management Office

Led a team of 10 Quality Assurance Specialists that oversee 80+ suppliers & 300+ contracts

Developed/approved 55+ risked based surveillance plans aligned w/ federal acquisition regs

Managed a monthly schedule for 10 personnel comprising 1,000+ man hrs: contract technical reviews, manufacturing audits, quality system audits, and hardware reviews

Approved final buy-off on 100+ defense contracts totaling $2.8M+, between 10/2018-10/2019

Endorsed 50+ Critical Safety Items & First Article Tests

Accomplished 60+ manufacturing process audits: welding, heat treat, NDT, plating, functional testing, paint/prime, machining, casting, & forgings

Executed 10+ quality system audits, per ISO9001 & AS9100, at multiple top defense suppliers

Issued 50+ corrective actions, assessed root cause & follow up evaluations

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US Department of DefenseMay 2016 to October 2018Defense Contract Management Agency
Quality Assurance Specialist (GS-1910-11)
  • Utilizing Enterprise Integrated Tool Sets (EITS) to establish, prioritize, and adjust workload.
  • Reviewed and analyzed CTR's for multiple teams using Managers Internal Control Assessment (MICA)
  • Review contracts and TDP's, utilizing Integrated Workload Management System (IWMS) to identify specification req's for 10+ contractors.
  • Design, plan and implement an effective risk management program through Data Collection and Analysis (DC&A) of multiple contractors.
  • Developed and maintained 15+ Government Contract Quality Assurance surveillance plans, utilizing risk management, identifying contract surveillance processes aligned with federal acquisition regulations.
  • Accept products/technical services, and authorize delivery, on behalf of the Government predicated on confidence in their conformance to contract technical and quality requirements.
  • Review, sign, & stamp applicable contracting documents in compliance with contract.
  • Performed 20+ post-awards conference in conjunction with multi-functional specialists.
  • Issue verbal and written Corrective Action Requests (CARs), approved Corrective Action Plans, Validated and Verified Corrective Action Plans (CAPs) to ensure full resolution of the noncompliance.
  • Independently apply a wide range of methods, principles, and practices directly related to the quality control/quality assurance fields such as statistical analysis, control and sampling, and quality data analysis and evaluation to determine contractor compliance.
  • Endorsed the authorization of 20+ Critical Safety Items and 30+ First Article Test contracts
  • Accomplished 40+ manufacturing process audits on: heat treat, non-destructive testing (NDT-radiography, liquid penetrant, magnetic particle, ultrasound) functional testing, passivate, anodize, phosphate coating, paint/prime, plating, machining, assembly and castings/forgings 
  • Effectively led, planned and executed 10+ quality system audits to assess and validate the integrity of various suppliers' quality management systems (i.e. ISO 9001 & AS9100)
  •  Drafted 20+ letters of delegations to provide oversight administered at nationwide contractor locations.
  • Issued 10+ corrective action requests, assessed responses and follow-up actions from suppliers.
  • Active DOD Secret Security Clearance: Last updated Mar. 2017
March ARB (USAFR)May 2016 to CurrentNCO-In Charge (NCOIC), Maintenance Operations Center (MSgt)
Moreno Valley, CA 92518
  • Plan, direct and oversee the activities of 10+ Aircraft Controller Personnel. Serve as the Aircraft Maintenance Division primary focal point for the management of Repairable Assets Program; control and maintain the status of all in-shop work; develop portions of the daily maintenance plan and track the progress of in-shop work accomplishment: and also serve as the primary point of contact for the Aircraft Maintenance Division for supply transactions.
  • In coordination with shop chiefs provide input for the scheduling of in-shop priorities, and commodity time change technical orders (TCTOs). Participate in the aircraft maintenance complex daily planning cycle.
  • Evaluate, analyze, and review repair requirements and bench stock spare parts consumption in conjunction with the appropriate work center supervisors to determine levels of line replaceable units (LRU's), shop replaceable units (SRU's), pieces and/or parts to be stocked for use in the maintenance of aircraft, aircraft systems and engines, avionics equipment, armament systems, powered support equipment, etc. Coordinate with work center supervisors and the repair cycle support unit to choose LRU's and SRU's to be authorized in forward supply points.
  • Implement preliminary (advance) maintenance plans for assigned weapon systems and schedule immediate maintenance for transient aircraft.
  • Overview/update databases depicting status of maintenance actions in progress, specialist availability and status of aerospace vehicles, aerospace ground equipment (AGE), training equipment, transportation and tow-vehicles, munitions loads, arming of guns and munitions, location of aircraft and dispatched AGE. Maintain a visual log of daily flying schedule, noting deviations and cancellations.
  • Coordinate with Materiel Control on mission capable(MICAP) and non-mission capable status (NMCS) of parts, adjustments to in-shop work priorities, and verification of urgency of need designators. Determine the source of supply for cannibalization actions.
  • Track, schedule, follow-up training requirements for 10+ personnel.
March ARB (USAFR) May 2015 to May 2016452nd Maintenance Squadron Deployment Manager
423 Graeber st. March ARB, CA 92518
  • Plan, organize, and oversee all unit level deployment activities.
  • Coordinated 52+ personnel, 100+ pieces of equipment movement from March ARB to Incirlik Air Base.
  • Perform analysis activities. Establish metric and system analysis for unit and higher level management to asses the efficiency, effectiveness, and compliance with regulatory procedures.
  • Provide technical guidance and recommendation to senior leadership regarding unit deployment program.
  • Advised senior leadership on the direction, management, and operation of unit deployment capabilities.
  • Ensured unit readiness by tracking over 150+ personnel deployment training.
  • Maintained, tracked, and updated 150+ unit deployment folders to ensure compliance to organizational directives.
Department of The Air ForceSeptember 2012 to May 2016Aircraft Pneudraulic Mechanic (WG-8268-10)
423 Graeber st. March ARB, CA 92518
  • Inspection, troubleshoot, test, repair, remove and replace fuel cell related components on KC- 135R/C-17A aircraft.
  • Lead a 10 person team to Andrews AFB, to fill manning shortages at 459th Fuel Shop. Coordinated 10+ in-tank maintenance tasks and repaired 20+ aircraft fuel system discrepancies.
  • Removed/Replaced 20+ fuel quantity probes on C-17A aircraft.
  • Removed/Replaced 30+ fuel bladder cell on KC-135R.
  • Maintenance Recovery Team Lead to multiple locations, to recover KC-135R aircrafts.
  • Removed/Replaced 40+ fuel valves on KC-135R.
  • Removed/Replaced 15+ A/R pumps on KC-135R.
  • Conducted periodic inspections, and on the spot inspections of maintenance practices on 15 personnel.
  • Maintained, tracked, and replenished over 90+ NSN's on hand shop stock.
  • Shop safety officer, conducted monthly safety briefings and annual confined space training of 100+ personnel.
  • Apply quality assurance principles, concepts, and methodology when analyzing products of a contractor on a KC-135R/C-17A aircraft.
  • Inspect and operationally check aircraft fuel systems integral tanks, bladder cells, external tanks and associated components.
  • Identify inadequacies in fuel system components and implement corrective actions.
  • Performed inspection of fuel system maintenance/components for airworthiness.
  • Read, interpret, and apply KC-135R/C-17A aircraft technical data, such as, blueprints, engineering drawings, product specifications, and technical manuals.
  • Review and evaluate supply systems operations and procedures for associated KC-135R/C-17A aircraft parts through periodic audits and surveillance inspections.
  • Complete aircraft documentation in applicable maintenance software data, related electronic programs and hard copy documents.
  • Use computer systems to analyze support equipment maintenance requirements.
  • Confined space and emergency rescue member.
  • Adhere to all OSHA/AFOSH requirements to include HAZ-MAT disposal, as well as, bio-environmental requirements, such as respirator protection, hearing protection, and repetitive motion injury prevention training.
  • Conduct scheduled periodic quality assurance inspections on all fuel operated system components.
  • Make visual quality assurance inspections on all fuel related components and systems operation in accordance with technical manual specifications.
  • Supervise/train lower ranking individuals and monitor work performance.
  • Use and maintain computer systems to include Microsoft word, Excel, and Power point.
  • Quality assurance inspections of historical aircraft records for maintenance trends/deficiencies.
Union Pacific Rail RoadJanuary 2012 to September 2012Mchanical Service Operator
4341 E Washington Blvd. Commerce, CA 90040
  • Ensure safe, on-time/on-plan train operation and movement in compliance with company and federal rules and instructions.
  • Responsible for train operation and movement.
  • Operate locomotive equipment including the use of a remote control device.
  • Perform hostler operations of operating locomotives between various shop locations, service tracks and switching areas.
  • Following rail safety precautions.
  • Reading and comprehending regulations and instructions.
  • Analyzing and troubleshooting problems to identify solutions or alternatives.
  • Monitoring the situation, environment, and gauges to gather information and take appropriate action.
Little Rock Air Force BaseJanuary 2007 to September 2011Fuel Systems Journeyman (SrA)
940 Arnold Dr. Jacksonville,, AR 72099
  • Advise on aircraft fuel systems removal, repair, and installation maintenance procedures and policies.
  • Diagnose fuel systems and component malfunctions.
  • Set-up first C-130 Air Force detachment in Kandahar AB.
  • Recommend corrective actions and resolve problems using technical publications and analytic techniques.
  • Removed/Replaced 50+ fuel boost pumps on C-130 E/H/J models.
  • Monitored, maintain, and serviced over 500 hand held tools, and associated testing equipment.
  • Performed emergency maintenance on 2 C-130 in Kandahar AB.
  • Perform maintenance on aircraft fuel tanks and cells.
  • Perform entry and maintenance in confined spaces, and apply sealants, adhesives, and associated chemicals.
  • Initiate deficiency reports, maintenance analysis documents, technical data changes, and equipment records.
  • Clean fuel cells and tanks, and inspect for foreign objects, corrosion, cell deterioration, and fungus.
  • Record information on data collection forms and automated systems.
Education
Indiana State University2019Bachelor of Science: Technology ManagementTerre Haute, IN, United States
  • Minor Human Resource Development
Community College of the Air Force2011Associate of Applied Science: Aviation Maintenance TechnologyMontgomery, AL, United States
Indiana State University2019Certificate: Post Secondary FacilitatorTerre Haute, IN, United States
Community College of the Air Force2019Certificate: Professional ManagerMontgomery, AL, United States
Training
  • Senior Enlisted Joint Professional Military Education (SEJPME) I & II 
  • Senior Non-Commissioned Officer (SNCO) Academy 
  • Lead Auditor (AS9100D/ISO9001) 
  • Commodity Skill Set- Aircraft Structures & Systems; Packaging; & Mechanical 
  • Production, Quality, and Manufacturing Level l & II- Defense Acquisition Workforce Improvement Act (DAWIA)  
  • Non-Destructive Testing (NDT): Ultrasonic- Lvl II; Liquid Penetrant- Lvl ll; Magnetic Particle- Lvl ll; Radiography Inspection- Lvl ll  
  • Aerospace Maintenance Craftsman KC-135 (7-Lvl)
  • Non-Commissioned Officer (NCO) Academy
  • Aircraft Fuel systems Craftsman (3 Lvl, 5 Lvl, 7 Lvl) Awarded
  • Airman Leadership School (ALS)
  • Aircraft Fuel Systems Course C-17 A; KC-135 R/T; C-130 E/H/J 
Awards
  • Nine Performance Based Monetary Awards, Sept 2012-June 2018 
  • USAFR Achievement Medal April 2016
  • USAFR Stripes for Exceptional Performers promoted to TSgt (E-6), Oct 2015
  • USAFR Commendation Medal, Jul 2015
  • USAF Achievement Medal, Aug 2011
Affiliations
  • Air Force Top 3
  • American Society for Quality
  • Air Force Sergeants Association
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Resume Overview

Companies Worked For:

  • US Department of Defense
  • March ARB (USAFR)
  • Department of The Air Force
  • Union Pacific Rail Road
  • Little Rock Air Force Base

School Attended

  • Indiana State University
  • Community College of the Air Force

Job Titles Held:

  • Defense Contract Management Agency
  • NCO-In Charge (NCOIC), Maintenance Operations Center (MSgt)
  • 452nd Maintenance Squadron Deployment Manager
  • Aircraft Pneudraulic Mechanic (WG-8268-10)
  • Mchanical Service Operator
  • Fuel Systems Journeyman (SrA)

Degrees

  • Bachelor of Science : Technology Management
    Associate of Applied Science : Aviation Maintenance Technology
    Certificate : Post Secondary Facilitator
    Certificate : Professional Manager

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