quality assurance specialist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Comprehensive Quality Assurance Specialist with talents in reducing production costs by improving manufacturing practices and reviewing and auditing records. Adept in assisting management in creating programs for employees to maintain quality standards. Excellent computer skills and the ability to manage QA standards of [Number] employees. Tech-savvy [Job Title] boasts experience reviewing features to locate problems with common functions. Conducts comprehensive independent analyses to identify hidden issues. Specializes in [Industry] software. Brings [Number] years of related experience. Collaborates cross-functionally to support production of high-quality software packages. Accurate Quality Assurance Specialist with [Number] years' experience in [Industry] QA. Sound decision-making and performance analysis talents. Able to collaborate with groups or work independently with minimal supervision. Proficient in [Software] and [Software].

  • Correction action planning
  • Product inspection
  • Project management
  • Sound decision-making abilities
  • Inspections and audits
  • Data inputing
10/2019 to Current
Quality Assurance Specialist American Seafoods Corporate Seattle, WA,
  • Completed accurate measurements of [Type] products with rulers, calipers, gauges and micrometers and documented findings in official records.
  • Completed daily inspection rounds covering all facility equipment and machinery.
  • Checked software programs for usability, functionality and design issues.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Performed site evaluations, customer surveys and team audits.
08/2012 to Current
Technical Inspector Vacasa Fort Walton Beach, FL,
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Supervised and coordinated activities for [Job title] and [Job title] during annual training seminars.
  • Conducted routine preventive maintenance checks and services on all company vehicles.
  • Evaluated staff based on productivity, workmanship and safety record to address areas needing improvement.
  • Supervised mechanics performing [Type] maintenance and repairs.
  • Documented and updated maintenance records, documents and work order logs.
  • Communicated job status and estimated completion times.
  • Inspected completed work and monitored compliance with regulations and standards.
  • Mentored newly hired [Job title]s in daily tasks to enable improved understanding of job expectations.
  • Communicated project status and delivered updates to customers on [Timeframe] basis.
  • Applied troubleshooting techniques to determine cause of malfunctioning systems.
  • Perform quality assurance prior to delivery of final work to clients.
09/2004 to 10/2019
Flight Operations Specialist Army Aviation Support Facility #2 City, STATE,
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Created and enforced policies and procedures for entire logistics team.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Alerted crash crews of emergencies and interpreted weather reports.
  • Coordinated flight plans and processed local and cross-country flight clearances.
  • Automated office operations, business group correspondence, acquisition record tracking and data communications.
  • Maintained maps, aeronautical charts, and aeronautical published files.
  • Assisted in preparation of operation plans and orders and organized visual and instrument flight plans.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Managed multiple calendars and contacts within [Software].
  • Maintained organized filing system of paper and electronic documents.
  • Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Checked office supplies stock and placed orders to maintain levels.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Processed accurate payroll for [Number] staff and submitted direct deposits with [Software].
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
  • Strictly adhered to confidentiality dictations to safeguard information.
  • Created or updated records with new files or information.
  • Entered information into computer databases using [Software] with zero errors over [Timeframe].
  • Destroyed files and materials upon request using [Type] method to prevent data breaches.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Established employee payroll files and updated existing files with new information.
  • Executed maintenance checks and services for Army National Guard on assigned radio communications equipment, allowing soldiers to track and direct troop movements effectively.
  • Operated HF/VHF radio, computer and telephone communication equipment and received, copied and delivered air traffic control messages, clearances and advisories.
  • Established and maintained clear and secure contact with field personnel and specific locations.
  • Performed site evaluations, customer surveys and team audits.
  • Maintained and organized equipment storage areas regularly.
  • Checked out equipment on day-by-day basis to identify concerns and coordinate corrective actions.
07/1996 to 08/2012
UH-60 Blackhawk Helicopter Crewchief Oklahoma Army National Guard City, STATE,
  • Completed repair and maintenance work to meet aviation regulations and standards.
  • Followed daily servicing plan to perform routine checks on control equipment.
  • Followed safety protocols while troubleshooting, inspecting and performing repairs.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Supervised and completed flight line foreign object prevention walks.
  • Determined pickup assignments and shift schedule by checking in with dispatch service.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Loaded and unloaded materials by hand or with equipment such as [Type] and [Type] to help team meet work demands.
  • Checked all load-related documentation to ensure that it is complete and accurate
Education and Training
Expected in to to
: Spanish
Tulsa Community College - Tulsa, OK
Expected in to to
: General Studies
Oklahoma City Community College - Oklahoma City, OK
Expected in 06/1990 to to
High School Diploma:
Scranton Technical High School - Scranton, PA,

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Resume Overview

School Attended

  • Tulsa Community College
  • Oklahoma City Community College
  • Scranton Technical High School

Job Titles Held:

  • Quality Assurance Specialist
  • Technical Inspector
  • Flight Operations Specialist
  • UH-60 Blackhawk Helicopter Crewchief


  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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