Quality Assurance Officer resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Self-managing Quality Assurance professional with 20+ years of experience. Demonstrates ability to manage production-related processes affecting all production sites. Has built a strong reputation as a respected leader across all departments. Able to work with colleagues in cross-functional teams, self-managing teams, and project teams. Accomplishes goals in an expeditious manner. Assists in mentoring new employees to help them reach their full potential for the betterment of the entire team. Establishes and maintains strong relationships with suppliers. Known for accuracy, efficiency, attention to detail, and best-in-class work ethic.

  • ISO 13485 / ISO 9001 / MDSAP
  • Strong Leadership Experience
  • Internal and Supplier Auditing
  • SAP ERP System
  • GMP/GDP Proficiency
  • Staff Training & Development
  • Material Review Board
  • Clean Room Practices
  • Program/Project Management
  • Calibration Management
  • Supplier Management
  • Time Management
  • Mechanical Inspection
  • Blueprints & Technical Specs
  • Statistical Analysis
  • Lean Manufacturing Principles
University Of Massachusetts - Lowell Lowell, MA Expected in 2000 Bachelors of Science : Business Administration - Management - GPA :
American Society For Quality Online, Expected in Certification - In-Process : CQM/OE, CQE, CQA - GPA :
  • Internal Auditor Training for ISO 13485
    Aug 2012 No Expiration Date
    Credential ID 114945
  • Lean Communication: Connecting the Value Stream
    Northern Essex Community College
    Apr 2007 No Expiration Date
  • Lean Planning and Leadership
    Northern Essex Community College
    Apr 2007 No Expiration Date
  • Managing the Transformation to Lean Culture
    Northern Essex Community College
    Apr 2007 No Expiration Date
Work History
American Chemical Society - Quality Assurance Officer
Merced, CA, 2012 - Current
  • Proficient in handling radioactive material while observing established safety regulations.
  • Authorizes release of approved final product and prevents release of suspect or known nonconforming product
  • Performs incoming inspections to specification and coordinates disposition of nonconforming materials.
  • Conducts internal audits to determine effectiveness of training, documentation and process.
  • Conducts supplier audits to assess and identify potential gaps in the supplier quality process
  • Manages several processes and projects essential to realization of department goals
  • Identifies need for CAPA actions and coordinates monthly NCR meetings
  • Organizes reports, files and results in a professional proficient manner.
  • Ensures all activities are performed in accordance with ISO13485 requirements
  • Cooperates with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
Cornerstone Building Brands - Production Lead
West Sacramento, CA, 2006 - 2012
  • Delegated and oversaw the completion of daily production requirements.
  • Supported customer source inspections and audits.
  • Handled production line documentation requirements, including waste, downtime and output.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Identified and corrected defects to bring completed products in line with tolerances.
  • Trained new employees in assembly skills to improve team production levels.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Monitored employee activities to verify consistent use of good manufacturing principles.
  • Trained workers in proper operation, calibration and maintenance of production line equipment.
  • Contributed to continuous improvement and lean initiatives by implementing directives.
  • Sustained tour-ready production line through continuous and effective housekeeping plans.
Michael Foods Inc - Quality Assurance Technician
Minnetonka, MN, 2003 - 2006
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Abbvie, Inc - Quality Control Technician II
Little Rock, AR, 2000 - 2003
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Conducted investigations into questionable test results.
  • Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.

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Resume Overview

School Attended

  • University Of Massachusetts - Lowell
  • American Society For Quality

Job Titles Held:

  • Quality Assurance Officer
  • Production Lead
  • Quality Assurance Technician
  • Quality Control Technician II


  • Bachelors of Science
  • Certification - In-Process

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