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Quality Assurance Manager Resume Example

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QUALITY ASSURANCE MANAGER
Summary

Experienced Quality Assurance professional, adept in bringing forth expertise in building testing solutions to test Web, Mobile, and back-end applications. Equipped with a diverse and promising skill-set. Proficient in various platforms, languages. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team and manage one.

Skills
  • Selenium
  • SQL
  • Project Management
  • JIRA
  • RALLY
  • Version One
  • VB Script
  • Java
  • Screen Readers
  • Karate
  • AXE
  • JAWS
  • Driven Development (BDD)
  • Jenkins
  • Agile
  • SQL
  • Java
  • Quality assurance
  • Software Testing
Experience
07/2019 - CurrentQuality Assurance Manager, Company Name, City, State
  • Managed product release planning, execution, & testing/validation.
  • Conducted ongoing inspection / validation of client journey design & value intent.
  • Identification of potential roadblocks and develop recommendations for pre-release quality assurance.
  • Ensured forward & backward compatibility of each product increment.
  • Monitored product release performance with daily reports, monthly dashboards, and periodic stakeholder reviews.
  • Partnered with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage controls, readiness, and go-to-market plans.
  • Managed quality assurance program including on-site evaluations, internal audits and customer surveys.
  • Lead Adoptive/Responsive testing for mobile, web applications
  • Automated most of the released functionalities, end to end using Selenium with Acceptance test-driven development(ATDD).
  • Creation, Review & Maintenance Creative QA Checklist and Test cases for Accessibility Testing
  • Lead and managed teams of highly skilled quality engineers working towards a common goal of defect-free, Minimum Viable Product - MVP.
11/2018 - 07/2019Senior Test Automation Engineer, Company Name, City, State
  • Built an end to end automated testing solution, using Selenium as the tool and Acceptance test- driven development as the framework.
  • Created complex SQL queries to extract and validate test data and to validate test results.
  • Diagnosed and resolved complex issues with applications and systems to enable integration testing.
  • Effectively leveraged test case management and defect tracking solutions like Jira, Azure DevOps to guide defects to its final state.
  • Debugged test failures and work closely with the Software Development Teams, and report software bugs in the bug tracking system.
  • Performing Smoke testing, functional testing, Integration testing, system Testing, compatibility testing.
  • Reproduced and debugged issues reported from the field and provide customized scripts to system test teams for quality assurance validation purposes.
  • Managed a group of highly technical engineers, successfully implementing leading-edge quality processes.
  • Conducted meetings, training, and workshops to in-house & off-shore teams in QA methodologies and Frameworks.
  • Generated reports, and developed robust documentation based on output from nightly regression runs.
02/2018 - 08/2018Information Technology Quality Assurance Analyst, Company Name, City, State
  • Worked closely within an Agile team consisting of Developers, QA Engineers, Business Owners, and testers to complete deliverables.
  • Planned, created, and executed manual and automated software test activities using Java and Selenium.
  • Defined test methods and create test plans for new or updated software projects to determine if the application will perform accurately and reliably according to documented requirements.
  • Selected an appropriate testing approach/strategy and effectively communicate approach to the project team.
  • Designed, developed, and maintained test automation frameworks, tools, and scripts, as well as written and executed load and performance test cases using Jmeter and Load Runner.
  • Provided regular on-time completion of tasks, efficiency in the completion of work, and the ability to easily identify all outstanding work and the status of each work item.
  • Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork.
03/2010 - 01/2018Test Automation Engineer, Company Name, City, State
  • Created the Test Plan Document, Test Scenarios and Test Cases based on the requirements in some projects under the waterfall methodology.
  • Developed a Data-driven framework using Selenium Webdriver to Automate testing of web applications under various projects.
  • Continuously improved software engineering practices by working with product owners to understand desired application capabilities and testing scenarios.
  • Analyzed risk identifiers and develop, implement, and improve automated testing the framework, leveraging the knowledge of open source tools and software development principles.
  • Developed smoke, functional and regression test suites for front-end/user interface (UI layer), API Services, and back-end.
  • Participated in the development of software quality engineering procedures including functional, regression, Integration tests and roll-back testing scenarios, scripts and procedures.
  • Guided mid-level and junior-level resources, assist Leads and Managers, and able to contribute to innovative ideas, etc.
  • Developed white Framework which leverages UFT to identify legacy application objects and interact with them using Selenium, cucumber, and C#.
Education and Training
2010Postgraduate Diploma, AnalysisRed River College, City
2009Master of Science, AnalyticsUniversity Of Strathclyde
Additional Information
  • Honors & Awards , One Award - Capital One Home Loans Mar 2016 Excelled in Delivery
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Resume Overview

School Attended

  • Red River College
  • University Of Strathclyde

Job Titles Held:

  • Quality Assurance Manager
  • Senior Test Automation Engineer
  • Information Technology Quality Assurance Analyst
  • Test Automation Engineer

Degrees

  • Postgraduate Diploma , Analysis
    Master of Science , Analytics

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