Quality Assurance Manager Resume Example
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QUALITY ASSURANCE MANAGER
Summary
Organized Quality Assurance Manager with 5 years of managerial experience in manufacturing industry. Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits. Adept in MI, Visuals, Microsoft Office, Outlook, and Excel.
Skills
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Experience
10/2018 to 12/2019
Quality Assurance ManagerYoung Innovations, Inc. － Algonquin , IL
- Established product specifications and quality assurance practices.
- Trouble-shoot product issues and fixed problems.
- Supervised and guided inspectors, technicians and other staff.
- Kept records of quality reports and statistical reviews.
- Completed various financial and quality audits for different departments.
- Appraised customers' requirements and worked to maintain high satisfaction.
- Established procedures and quality standards.
- Reviewed current standards and policies.
- Maintained clean and organized work areas.
- Worked with managers to implement company's policies and goals.
- Fielded customer complaints and rectified service issues.
- Inspected finished products for quality and adherence to customer specifications.
- Coordinated inventory and cost control programs.
- Monitored and adjusted production processes or equipment for quality and productivity improvement.
- Drove team performance through effective training, coaching and motivation of line employees.
- Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
- Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
05/2014 to 10/2018
Quality Assurance ManagerYoung Innovations, Inc. － Missoula , MT
- Supervised and guided inspectors, technicians and other staff.
- Drove team performance through effective training, coaching and motivation of line employees.
- Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
- Hired and managed staff, overseeing any personnel grievances.
- Appraised customers' requirements and worked to maintain high satisfaction.
- Monitored and adjusted production processes or testing equipment for quality and productivity improvement.
- Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
- Inspected finished products for quality and adherence to customer specifications.
- Kept records of quality reports and statistical reviews.
- Reviewed current standards and policies.
- Completed various quality audits for different departments.
- Established procedures and quality standards.
- Worked with managers to implement company's policies and goals.
- Helped achieve company goals by supporting production workers.
- Fielded customer complaints and rectified service issues.
- Managed quality control and maintained high level of customer satisfaction.
- Supervised team of 10 skilled Quality Inspectors
01/2014 to 05/2014
Assembly Line LeaderWestrock Company － Lake Mary , FL
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
- Cleaned work areas following each shift by removing debris and trash and sweeping up plastic regrind
- Conducted minor maintenance on Rivet Guns, air lines, pneumatic and electric drills and wrapping machine equipment to promote consistent functionality and kept meticulous records of all repair work.
- Assembled components after careful review of all project specifications and directions.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
- Supervised team of 6 to 10 employees working with tools to assemble components onto product, maintaining safety and cultivating productive atmosphere.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Quality checked components to determine conformance to specifications, disposing of any unacceptable parts.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Moved supplies, finished products and with help of fork trucks and fork lifts.
- Read and interpreted work orders and operated according to production specifications to complete high-quality thermoform and rotomold products fully compliant with established tolerances.
09/2010 to 10/2013
Material HandlerDyno Nobel Inc. － Louisiana , MO
- Operated forklifts and pallet jacks to move, pick or put away products.
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Transported material to correct locations and documented inventory changes.
- Recorded unit quantities and handled or moved materials with Forklo equipment.
Education and Training
05/1987
High School DiplomaMuskegon Catholic Central HIgh School － City
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Resume Overview
School Attended
- Muskegon Catholic Central HIgh School
Job Titles Held:
- Quality Assurance Manager
- Assembly Line Leader
- Material Handler
Degrees
- High School Diploma
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