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Quality Assurance Manager Resume Example

Resume Score: 80%

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QUALITY ASSURANCE MANAGER
Summary

Organized Quality Assurance Manager with 5 years of managerial experience in manufacturing industry. Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits. Adept in MI, Visuals, Microsoft Office, Outlook, and Excel.

Skills
  • Technical skills
  • Process monitoring
  • Shipment preparation
  • Math and computer skills
  • Data collection
  • Knowledge of auditing systems
  • Employee training
  • Initiative to work independently
  • Strategic thinker
  • Quality assurance experience
Experience
10/2018 to 12/2019
Quality Assurance ManagerForming Technologies - Muskegon, MI
  • Established product specifications and quality assurance practices.
  • Trouble-shoot product issues and fixed problems.
  • Supervised and guided inspectors, technicians and other staff.
  • Kept records of quality reports and statistical reviews.
  • Completed various financial and quality audits for different departments.
  • Appraised customers' requirements and worked to maintain high satisfaction.
  • Established procedures and quality standards.
  • Reviewed current standards and policies.
  • Maintained clean and organized work areas.
  • Worked with managers to implement company's policies and goals.
  • Fielded customer complaints and rectified service issues.
  • Inspected finished products for quality and adherence to customer specifications.
  • Coordinated inventory and cost control programs.
  • Monitored and adjusted production processes or equipment for quality and productivity improvement.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
05/2014 to 10/2018
Quality Assurance ManagerHemisphere Design Works (FKA KL Outdoor) - Muskegon, MI
  • Supervised and guided inspectors, technicians and other staff.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Hired and managed staff, overseeing any personnel grievances.
  • Appraised customers' requirements and worked to maintain high satisfaction.
  • Monitored and adjusted production processes or testing equipment for quality and productivity improvement.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Inspected finished products for quality and adherence to customer specifications.
  • Kept records of quality reports and statistical reviews.
  • Reviewed current standards and policies.
  • Completed various quality audits for different departments.
  • Established procedures and quality standards.
  • Worked with managers to implement company's policies and goals.
  • Helped achieve company goals by supporting production workers.
  • Fielded customer complaints and rectified service issues.
  • Managed quality control and maintained high level of customer satisfaction.
  • Supervised team of 10 skilled Quality Inspectors
01/2014 to 05/2014
Assembly Line LeaderStaffing Solutions - Muskegon, MI
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up plastic regrind
  • Conducted minor maintenance on Rivet Guns, air lines, pneumatic and electric drills and wrapping machine equipment to promote consistent functionality and kept meticulous records of all repair work.
  • Assembled components after careful review of all project specifications and directions.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Supervised team of 6 to 10 employees working with tools to assemble components onto product, maintaining safety and cultivating productive atmosphere.
  • Assisted newly hired team members by explainingcompany procedures and safety requirements and delivered positive feedback upon job task completion.
  • Quality checked components to determine conformance to specifications, disposing of any unacceptable parts.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Moved supplies, finished products and with help of fork trucks and fork lifts.
  • Read and interpreted work orders and operated according to production specifications to complete high-quality thermoform and rotomold products fully compliant with established tolerances.
09/2010 to 10/2013
Material HandlerAnderson Technologies Inc. - Grand Haven, MI
  • Operated forklifts and pallet jacks to move, pick or put away products.
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
  • Transported material to correct locations and documented inventory changes.
  • Recorded unit quantities and handled or moved materials with Forklo equipment.
Education and Training
05/1987
High School DiplomaMuskegon Catholic Central HIgh School - Muskegon
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Forming Technologies
  • Hemisphere Design Works (FKA KL Outdoor)
  • Staffing Solutions
  • Anderson Technologies Inc.

School Attended

  • Muskegon Catholic Central HIgh School

Job Titles Held:

  • Quality Assurance Manager
  • Assembly Line Leader
  • Material Handler

Degrees

  • High School Diploma

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