quality assurance lead resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Veteran Quality Assurance Lead provides critical support maintaining WMS standards. Over 3 years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness.
Skills
Scheduling (8 years)
Labor Cost Analysis (9 years)
Profit & Loss (10+ years)
Restaurant Management
Supervising Experience
Inventory Control
Microsoft Office (10+ years)
Business Development
Forklift Certified
E-commerce
Leadership (10+ years)
Warehouse Distribution (5 years)
AED
Supply chain (5 years)
Conflict management (10+ years)
Shipping & receiving
Order picking (10+ years)
Materials handling
Assembly
Process improvement (10+ years)
Windows (10+ years)
Guest services
Warehouse management
Microsoft Excel
SAP
Clamp truck
Microsoft Word
Kitchen management
OSHA
Reach truck (10+ years)
Fabrication
RF scanner
Project management
Data analysis skills
Warehouse Management System
Quality Assurance
Logistics
Business Analysis
Sales
Stocking
Mechanical knowledge
Coordinate measuring machine
Administrative Experience
Customer Service
Quality Control (10+ years)
Supply chain management (3 years)
Supply Chain Logistics (4 years)
Computer Networking
Pricing
User Interface (UI)
Logistics (6 years)
Tableau (8 years)
Pivot tables (6 years)
Forecasting
Warehouse experience
Computer literacy
Computer skills
Root cause analysis
Food safety
FDA regulations
Communication skills
Continuous integration
Project leadership
Continuous improvement
Operating systems
Workday
Logistics (5 years)
Choosing the most effective strategy to inspire and influence others to meet business objectives
Workplace safety
Active listening
Communication
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Flexibility and Adaptability
Stress tolerance
Critical thinking
Coaching
Work History
04/2019 to CurrentQuality Assurance LeadNtt Data Corporation | Decatur, IL,
Communicate with (or to) individuals or groups verbally and/or in writing (e.g
Customers, suppliers, associates)
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety)
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Established metrics, applied industry best practices and developed new tools and processes.
11/2015 to 03/2019Executive ChefCrista Ministries | Silverdale, WA,
Developed kitchen staff through training, disciplinary action and performance reviews.
Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Obtained fresh, local ingredients to lower grocery costs.
Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
05/2014 to 11/2015Executive ChefCrista Ministries | Bellingham, WA,
Developed kitchen staff through training, disciplinary action and performance reviews.
Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
Generated employee schedules, work assignments and determined appropriate compensation rates.
Oversaw business operations, inventory control, and customer service for restaurant.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Education
Expected in 05/2023 to to Bachelor of Science | Supply ChainBellevue University, , IllinoisGPA:
Honor Roll All 2021
3.4 GPA
Expected in 02/2014 to to Associate of Applied Science | Culinary ArtsLe Cordon Bleu College of Culinary Arts, Atlanta, Minneapolis, MNGPA:
Dean's List 2012-2013
3.5 GPA
Extracurricular Activities: Cooking Team
Accomplishments
ServSafe
Forklift Certified
Center Rider 2
Stock picker 3
RM
CPR & AED
Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence
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