Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Veteran Quality Assurance Lead provides critical support maintaining WMS standards. Over 3 years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness.

  • Scheduling (8 years)
  • Labor Cost Analysis (9 years)
  • Profit & Loss (10+ years)
  • Restaurant Management
  • Supervising Experience
  • Inventory Control
  • Microsoft Office (10+ years)
  • Business Development
  • Forklift Certified
  • E-commerce
  • Leadership (10+ years)
  • Warehouse Distribution (5 years)
  • AED
  • Supply chain (5 years)
  • Conflict management (10+ years)
  • Shipping & receiving
  • Order picking (10+ years)
  • Materials handling
  • Assembly
  • Process improvement (10+ years)
  • Windows (10+ years)
  • Guest services
  • Warehouse management
  • Microsoft Excel
  • SAP
  • Clamp truck
  • Microsoft Word
  • Kitchen management
  • OSHA
  • Reach truck (10+ years)
  • Fabrication
  • RF scanner
  • Project management
  • Data analysis skills
  • Warehouse Management System
  • Quality Assurance
  • Logistics
  • Business Analysis
  • Sales
  • Stocking
  • Mechanical knowledge
  • Coordinate measuring machine
  • Administrative Experience
  • Customer Service
  • Quality Control (10+ years)
  • Supply chain management (3 years)
  • Supply Chain Logistics (4 years)
  • Computer Networking
  • Pricing
  • User Interface (UI)
  • Logistics (6 years)
  • Tableau (8 years)
  • Pivot tables (6 years)
  • Forecasting
  • Warehouse experience
  • Computer literacy
  • Computer skills
  • Root cause analysis
  • Food safety
  • FDA regulations
  • Communication skills
  • Continuous integration
  • Project leadership
  • Continuous improvement
  • Operating systems
  • Workday
  • Logistics (5 years)
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Workplace safety
  • Active listening
  • Communication
  • Customer service
  • Interpersonal skills
  • Leadership
  • Management skills
  • Problem-solving
  • Flexibility and Adaptability
  • Stress tolerance
  • Critical thinking
  • Coaching
Work History
Quality Assurance Lead, 04/2019 to Current
Ntt Data CorporationDecatur, IL,
  • Communicate with (or to) individuals or groups verbally and/or in writing (e.g
  • Customers, suppliers, associates)
  • Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
  • Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility
  • Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety)
  • Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation
  • Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers
  • Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
  • Established metrics, applied industry best practices and developed new tools and processes.
Executive Chef, 11/2015 to 03/2019
Crista MinistriesSilverdale, WA,
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Executive Chef, 05/2014 to 11/2015
Crista MinistriesBellingham, WA,
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Bachelor of Science: Supply Chain, Expected in 05/2023
Bellevue University - , Illinois
  • Honor Roll All 2021
  • 3.4 GPA
Associate of Applied Science: Culinary Arts, Expected in 02/2014
Le Cordon Bleu College of Culinary Arts - Atlanta, Minneapolis, MN
  • Dean's List 2012-2013
  • 3.5 GPA
  • Extracurricular Activities: Cooking Team
  • ServSafe
  • Forklift Certified
  • Center Rider 2
  • Stock picker 3
  • RM
  • CPR & AED
  • Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Bellevue University
  • Le Cordon Bleu College of Culinary Arts

Job Titles Held:

  • Quality Assurance Lead
  • Executive Chef
  • Executive Chef


  • Bachelor of Science
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: