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Quality Assurance Field Specialist Resume Example

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QUALITY ASSURANCE FIELD SPECIALIST
Profile
To obtain a job position in the manufacturing industry to participate and collaborate with my personal experience, abilities, knowledge and competitions in the profit of the objectives of the company and continue with my professional development.
Skills
  • New products and process transfer
  • Process improvement
  • Project management
  • New lines installation
  • Quality Control
Accomplishments

Led the re-integration of subcontracted production line to HP that represented a reduction of production costs of $1.5M per year.

Redesigned equipment to maximize the yield and rate of the production processes that represented a production costs reduction of $250K per year.

Implemented the water soluble flux process in the production lines that represented a production costs reduction of $1.5M per year.

Professional Experience
Toyota Manufacturing July 2013 to Current Quality Assurance Field Specialist
San Antonio, TX
  • Performed tests, troubleshooting, and engineering analysis of defective product and implemented countermeasures to eliminate customer complaints.
  • Worked as the focal contact between design and manufacturing facility on the design and implementation of parts and manufacturing methods to improve the process and product quality.
  • Led Recurrence Prevention Program to guarantee the implementation of effective, quick and permanent corrective actions and preventive actions.
  • Created and maintained weekly and monthly reports for the top management related to the improvement projects status.
Boeing Company May 2011 to June 2013 Quality Specialist
San Antonio, TX
  • Supported stakeholders in analysis of process data, metrics, models, and flows to help identify root cause of complex problems and the development and implementation of preventive or corrective actions.
  • Created daily, weekly and monthly Work Area Self-Assessment System reports to inform top management the performance of the production areas.
  • Scheduled, coordinated and performed quality system audits to determine compliance with the Site Quality System, AS9100C and Federal Regulations on the commercial and government programs.
  • Performed process and product surveillances determine compliance with the manufacturing requirements and federal regulations.
  • Led and facilitated root cause analysis and corrective action activities to improve the production processes and services.
Hewlett Packard Corporation June 2007 to September 2009 Manufacturing Development Engineer
Aguadilla, PR
  • Created and maintained operational, troubleshooting and maintenance documentation.
  • Designed new fixtures, tools and handling processes to eliminate scrap, ergonomic issues and increase productivity.
  • Developed equipment qualification and buy-off to guarantee compliance with the equipment specifications.
  • Applied statistical tools to the manufacturing processes to identify and prevent quality problems.
  • Performed plastic parts materials and other components qualification to determine it conformance with the specifications and the process.
  • Performed vendor audits to determine their compliance to their quality system and contract requirements.
  • Trained and certified manufacturing operators and technicians on new processes and methodologies.
Hewlett Packard Corporation May 2001 to June 2007 Quality System Lead
Aguadilla, PR
  • Supported the production, process and product engineering areas on the investigation and implementation of corrective and preventive actions.
  • Supported the Internal Audit program acting as Lead Auditor to guarantee the compliance of the production areas with the Site Quality System.
  • Assisted the Manufacturing Team during the ISO 9001 Third Party Audits being the Site capable to get the certification with zero non conformances.
  • Performed second party audits to suppliers and subcontractors to guarantee compliance with requirements, contracts and quality system.
  • Supported the introduction of new products and processes by the application of process capability studies, development and maintain the control plans and creation and maintain of PFMEAS.
Hewlett Packard Corporation October 1993 to May 2001 Manufacturing Development Engineer
Aguadilla, PR
  • Participated as a member of project team of other product engineers to develop and execute reliable, cost effective and high quality manufacturing solutions for products from new-product introduction through end of lifecycle.
  • Developed and maintained PFMEA to determine the potential failure modes, effect on the end product or customer and eliminate or control any potential problem.
  • Applied the Design of Experiment Techniques to determine individual and interactive effects of factors to obtain robust processes.
  • Evaluated and test first articles to determine the product and process compliance.
  • Established, monitored and drove process performance metrics to meet product specifications, achieve overall process objectives and identify opportunities for improvement.
  • Participated on the implementation of Lean Manufacturing and Six Sigma projects on the production area.
Intel Corporation November 1988 to October 1993 Process Engineer
Las Piedras, PR
  • Evaluated, selected and implemented equipment and improvement programs to maximize the yield and rate.
  • Managed investigations of product evaluated on the MRB Board and implemented the required corrective actions.
  • Tested, selected and implemented new materials to reduce the production cost and improve the process quality.
  • Implemented SPC tool to the production lines to determine any deviation or variation on the production processes.
Information Magnetics Corporation November 1986 to November 1988 Process Engineer
Moca, PR
  • Redesigned assembly tools to maximize the production, improve yield and reduce cost.
  • Supervised the machine shop area and coordinated work assignment.
  • Assured machinery, equipment and other facilities were properly maintained for an efficient operation of the area.
  • Created and maintained process documentation based on process and product changes.
Education and Training
Interamerican University of Puerto Rico, Aguadilla Campus June 4, 2009 Master of Business Administration: Industrial Management
University of Puerto Rico, Mayagüez Campus 1986 Bachelor of Science: Mechanical Engineering
TRAININGS / CERTIFICATIONS/OTHERS ASQ Certified Quality Engineer - Certification # 60047, ASQ Certified Quality Auditor - Certification # 43308, ASQ Six Sigma Green Belt - Certification # 10665, ASQ Certified Quality Inspector - Certification # 13770, ASQ Certified Quality Improvement Associate - Certification # 8949, AS9100C Lead Auditor Certified - 1/31/2012 and IATCA QMS Auditor/Senior Auditor and IRCA QMS Auditor/Lead Auditor and Internal Auditor Certification - Certificate No LA2/02/US/1311. Knowledge/Training on cGMP, GDP, DOE, Lean Manufacturing, Six Sigma, Project Management, FMEA, PLC, OMRON programming, Statistics, SPC, CAPA and Process Validation, Ultrasonic Welding, YAG laser, AutoCAD, Solid Works, Microsoft Applications, CATIA, IVT, VST, REDARS, Enovia, Cognos and Velocity. Knowledge on FAA, DOT Regulatory Compliance and Aerospace manufacturing specifications Security Clearance obtained 2013
Affiliations

Member of CIAPR - EIT license # 18927

Member of American Society for Quality - Membership # 63241995

Member of ASME - Membership # 100003963

Skills

ASQ Certified Quality Engineer - Certification # 60047, ASQ Certified Quality Auditor – Certification # 43308, ASQ Six Sigma Green Belt – Certification # 10665, ASQ Certified Quality Inspector – Certification # 13770, ASQ Certified Quality Improvement Associate – Certification # 8949, AS9100C Lead Auditor Certified - 1/31/2012 and IATCA QMS Auditor/Senior Auditor and IRCA QMS Auditor/Lead Auditor and Internal Auditor Certification - Certificate No LA2/02/US/1311.

Knowledge/Training on cGMP, GDP, DOE, Lean Manufacturing, Six Sigma, Project Management, FMEA, PLC, OMRON programming, Statistics, SPC, CAPA and Process Validation, Ultrasonic Welding, YAG laser, AutoCAD, Solid Works, Microsoft Applications, CATIA, IVT, VST, REDARS, Enovia, Cognos and Velocity.

Knowledge on FAA, DOT Regulatory Compliance and Aerospace manufacturing specifications

Security Clearance obtained 2013 

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Resume Overview

Companies Worked For:

  • Toyota Manufacturing
  • Boeing Company
  • Hewlett Packard Corporation
  • Intel Corporation
  • Information Magnetics Corporation

School Attended

  • Interamerican University of Puerto Rico, Aguadilla Campus
  • University of Puerto Rico, Mayagüez Campus

Job Titles Held:

  • Quality Assurance Field Specialist
  • Quality Specialist
  • Manufacturing Development Engineer
  • Quality System Lead
  • Process Engineer

Degrees

  • Master of Business Administration : Industrial Management
    Bachelor of Science : Mechanical Engineering
    TRAININGS / CERTIFICATIONS/OTHERS ASQ Certified Quality Engineer - Certification # 60047, ASQ Certified Quality Auditor - Certification # 43308, ASQ Six Sigma Green Belt - Certification # 10665, ASQ Certified Quality Inspector - Certification # 13770, ASQ Certified Quality Improvement Associate - Certification # 8949, AS9100C Lead Auditor Certified - 1/31/2012 and IATCA QMS Auditor/Senior Auditor and IRCA QMS Auditor/Lead Auditor and Internal Auditor Certification - Certificate No LA2/02/US/1311. Knowledge/Training on cGMP, GDP, DOE, Lean Manufacturing, Six Sigma, Project Management, FMEA, PLC, OMRON programming, Statistics, SPC, CAPA and Process Validation, Ultrasonic Welding, YAG laser, AutoCAD, Solid Works, Microsoft Applications, CATIA, IVT, VST, REDARS, Enovia, Cognos and Velocity. Knowledge on FAA, DOT Regulatory Compliance and Aerospace manufacturing specifications Security Clearance obtained 2013

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