Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
QA Director able to
contribute to an industry-leading organization by improving their ability
to deploy high-quality products through a structured QA process. To help
sustain the organization’s impact, development and revenue growth by providing
employees and customers strategic and timely support.
Skills
Leadership
JIRA Documentation
Creating Instructions
TestRails Management
Mobile Security Software
Microsoft Excel
Agile Methology
Reporting
Experience
Quality Assurance Director, 08/2015 to 03/2017 Ally – Remote, NC,
Developed and lead QA team for the testing of mobile security
software for a startup company without process in place. Responsible for
creating, hiring, and maintaining the quality assurance team from the ground
up. I was responsible for creating all process and procedures for the QA team
and creating an environment where implement an organized process was in place
and employees felt supported to safety share ideas which eventually lead to employee
leadership skills.
Facilitated the analyzation of test results to discover/report any
defects, bugs, errors, configuration issues, and functionality flaws by
facilitating the creation of over 3,000 test cases with requirements received
Lead teams in identifying and reporting over 2000 bugs in 4
independent software products (Android applications, web applications, and
servers) using the JIRA system
Developed/managed quality assurance teams with responsibilities of
monitoring/tracking cross-platform issues related to performance, quality, and
user experience for secure mobile devices
Developed/implemented live QA methodologies and QA metrics which
contributed to significant improvements in testing efficiency
Communicated test progress/results to project stakeholders and
project team
Ensured testing activities aligned
with business expectations, fulfilled end-user requirements, and leads teams to
identify existing or potential issues
Achieved financial objectives by preparing
the quality assurance budget and scheduling expenditures
Recruited, selected, oriented, and trained employees for different
QA responsibilities
Collaboratively tested/calibrated with QA employees when
assistance was required to meet deadlines
Mentored
employees through leadership style thinking so they could develop solid
leadership skills
Quality Assurance Manager, 01/2014 to 08/2015 A Place For Mom – Los Angeles, CA,
Created a QA team for the testing of mobile security software for
a startup company without process in place. Responsible for creating material, changing
from waterfall to agile mythologies and from the ground up. I was responsible
for creating all process and procedures for the QA team and creating an
environment where implement an organized process was in place and employees
felt supported to safety share ideas which eventually lead to employee
leadership skills.
Managed
teams of employees internally and remotely (internationally) for testing of
mobile security software
Critical
player in Engineering’s conversion from Waterfall to Agile/Scrum environment
Facilitated the creation of over 2,000 test cases
without processes/requirements
Lead teams in identifying and reporting over 2500
bugs in 8 independent software products (iOS and Android applications, web
applications, and servers) using the JIRA system
Developed/managed quality assurance teams with
responsibilities of monitoring/tracking cross-platform issues related to
performance, quality, and user experience for secure mobile devices
Worked
with Engineering to advocate unit/integration testing and improve coding
standards
Developed/implemented
live QA methodologies and QA metrics which contributed to significant improvements
in testing efficiency
Oversaw
front-end manual testing of new software, web portals and mobile applications
to ensure functional requirements were achieved prior to successful product
releases
Communicated test progress/results to project stakeholders and
project team
Ensured testing
activities aligned with business expectations, fulfilled end-user requirements,
and leads teams to identify existing or potential issues
Education and Training
Bachelor of Arts: Business Administration, Expected in 2013 San Francisco State University - San Francisco, CA GPA:
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