Accomplished operations and quality
professional with more than ten years of
experience guiding teams
in global quality and operational excellence in the
Supply chain industry.
Continuous Improvement, hazardous waste management, Policy development and creation, process improvement, Project management, developing training programs, OSHA, EPA,FDA,
HACCP, EPA, and PHSMA
knowledge, Proficient in MS Office
WMS, and Six Sigma methodologies Kaizen methodologies.
Procter and GambleOntario, CAQuality Assurance and EHS Supervisor07/2014 to Current
leadership and direction to Quality and Safety personnel such as: hiring, development
plans, performance reviews, rewards and recognition, corrective action,
Oversee 88+ hourly personnel in Quality, Safety, International, Customer
Service, and packing departments
productivity and morale of associates through one on one coaching.
Manage the day-to-day building operations including:security, janitorial, pest control, maintenance landscaping; management of
building equipment vendors (elevator, security systems, HVAC, telephone,
lighting); and all preventive maintenance oversight.
Quality, Safety, and Sanitation and Maintenance budgets. Ensure programs cost stay within annual
Setup and negotiate all SLAs with internal and external
and monitor quality and safety departmental performance, and ensure
departments are in line with expected KPI's.
and created all sites quality and safety training modules as well as
provided hands on training to direct and indirect labor on site specific industrial Quality
and Safety principles.
all workplace incident investigations, guaranteeing all incidents
are properly investigated and corrective actions are followed up and executed
in a timely manner.
DHL/3MOntario, CAOperations Supervisor03/2013 to 07/2014
for 128+ employees in a pick to pallet operation
of over a million cases monthly.
liaison to 3M for Exel: responsible for overall warehouse operation at 3M
west-coast distribution center: Outbound, Inbound, Replenishment and
Allocation, UPS and FEDEX processing, Product Certification processing,
Hazardous product processing, Inventory, Transportation, and Customer service..
all hiring, performance and yearly reviews, behavioral coaching and
mentoring, and termination for hourly personnel.
daily and monthly metrics and key performance indicators (KPI's) directly
to the customer and senior management.
site 24hr resolution report for all quality discrepancies and operational failures
Capitalized on opportunities to introduce cost
savings strategies resulting in significant annual savings.
Built and maintained strong executive level
client relationships to improve customer satisfaction ratings.
a strong emphasis in promoting team unity and open communication amongst
hourly personnel and management to achieve optimal performance levels.
directed, and monitored operational performance and daily activities and
resources through Red Prairie Time and Attendance, with the objective of exceeding
daily operational goals.
WMS system technical support at site to resolve and eliminate equipment
downtime, breakdowns, process failures and human intervention with
LowesRiverside, CAQuality Assurance and Logistics Supervisor09/2010 to 07/2012
Built and cultivated team morale, motivation, and loyalty within the Quality Assurance and Logistics department by encouraging participation in continuous improvement and safety initiatives on site.
Proactively identified process improvements in safety, operations and quality for Quality Assurance and Logistics department.
Investigated and resolved all product damages, and systematical product issues within the facility.
Routinely communicated with associates to ensure compliance with quality, performance standards (LMS) and company policies.
Used statistical analysis software to analyze inventory discrepancies, and create resolution plans to fix discrepancies, and or properly adjust inventory.
Responsible for initial set-up of Duracall's
West Coast facilities HSE, Quality System, and
program. Ensured facilities regulatory obligations were met such as : Federal and State licenses and certifications (Need for site operation). Created training, education, and mentoring program
at facility focusing on
leadership and continuous improvement steering committee.
Managed and lead process
improvement project teams; focusing on
reducing and eliminating non-value add activities or
waste within existing
Procter & Gamble (Shippensburg, PA) Sept 2014- March 2015
Quality System Lead (Site Start-up)
Lead cross-functional project teams in the initial set up of Procter and Gamble 19 key quality systems and auditing program at the plant. Responsible for the initial set up and creation of the facilities training and development program. Identified continuous improvement opportunities, mapping those opportunities using the eight forms of waste, and facilitating kaizen events within the Facility.
3M (Ontario, California) July 2013-June 2014 Continuous Improvement Project leader
Lead site continuous improvement initiative as project manager that increased facilities case pick rate by 50%, reducing labor personnel head count by 45. Improved customer pick accuracy rate by 33% (Project customers include: Walmart,Target, Home Depot, Walgreen's, and Lowe's).
Bachelor of Arts2012California State University of San Bernardino, San Bernardino, CASupply Chain, Material, and Logistics Management