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Quality Assurance And Ehs Supervisor resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Accomplished operations and quality professional with more than ten years of experience guiding teams in global quality and operational excellence in the Supply chain industry.
Education
California State University of San Bernardino San Bernardino, CA Expected in 2012 Bachelor of Arts : - GPA : Supply Chain, Material, and Logistics Management
Skills
Continuous Improvement, hazardous waste management, Policy development and creation, process improvement, Project management,  developing training programs,  OSHA, EPA,FDA, HACCP, EPA, and PHSMA knowledge, Proficient in MS Office WMS, and Six Sigma methodologies Kaizen methodologies.
Experience
Harsco Corporation - Quality Assurance and EHS Supervisor
Provo, UT, 06/2014 - Current
  • Provide leadership and direction to Quality and Safety personnel such as: hiring, development plans, performance reviews, rewards and recognition, corrective action, and termination.
  • Oversee 88+ hourly personnel in Quality, Safety, International, Customer Service,  and packing departments
  • Maintains productivity and morale of associates through one on one coaching.
  • Manage the day-to-day building operations including:security, janitorial, pest control, maintenance landscaping; management of building equipment vendors (elevator, security systems, HVAC, telephone, lighting); and all preventive maintenance oversight.
  • Oversee Quality, Safety, and Sanitation and Maintenance budgets.  Ensure programs cost stay within annual fixed budget.
  • Setup and negotiate all SLAs with internal and external vendors.
  • Communicate and monitor quality and safety departmental performance, and ensure departments are in line with expected KPI’s.
  • Developed and created all sites quality and safety training modules as well as provided hands on training to direct and indirect labor on site specific industrial Quality and Safety principles.
  • Oversee all workplace incident investigations, guaranteeing all incidents are properly investigated and corrective actions are followed up and executed in a timely manner. 
DHL/3M - Operations Supervisor
City, STATE, 02/2013 - 06/2014
  •  Responsible for 128+  employees in a pick to pallet operation of over a million cases monthly.
  • Principal liaison to 3M for Exel: responsible for overall warehouse operation at 3M west-coast distribution center: Outbound, Inbound, Replenishment and Allocation, UPS and FEDEX processing, Product Certification processing, Hazardous product processing, Inventory, Transportation, and Customer service..
  • Oversaw all hiring, performance and yearly reviews, behavioral coaching and mentoring, and termination for hourly personnel.
  • Report daily and monthly metrics and key performance indicators (KPI's) directly to the customer and senior management. 
  • Oversaw site 24hr resolution report for all quality discrepancies and operational failures for 3M.
  • Capitalized on opportunities to introduce cost savings strategies resulting in significant annual savings.
  • Built and maintained strong executive level client relationships to improve customer satisfaction ratings.
  • Placed a strong emphasis in promoting team unity and open communication amongst hourly personnel and management to achieve optimal performance levels.
  • Planned, directed, and monitored operational performance and daily activities and resources through Red Prairie Time and Attendance, with the objective of exceeding daily operational goals.
  • Provided WMS system technical support at site to resolve and eliminate equipment downtime, breakdowns, process failures and human intervention with operational flow.
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Lowes - Quality Assurance and Logistics Supervisor
City, STATE, 08/2010 - 06/2012

  • Built and cultivated team morale, motivation, and loyalty within the Quality Assurance and Logistics department by encouraging participation in continuous improvement and safety initiatives on site.
  • Proactively identified process improvements in safety, operations and quality for Quality Assurance and Logistics department.
  • Investigated and resolved all product damages, and systematical product issues within the facility.
  • Routinely communicated with associates to ensure compliance with quality, performance standards (LMS) and company policies.
  • Used statistical analysis software to analyze inventory discrepancies, and create resolution plans to fix discrepancies, and or properly adjust inventory.
Professional Accomplishments
Duracell (Ontario, California) June 2015-Sept 2016 Continuous Improvement Project leader (Site Start-up)     
  Responsible for initial set-up of Duracall's West Coast facilities HSE, Quality System, and Process Improvement program. Ensured facilities regulatory obligations were met such as : Federal and State licenses and certifications (Need for site operation). Created training, education, and mentoring program at facility focusing on leadership and continuous improvement steering committee. Managed and lead process improvement project teams; focusing on reducing and eliminating non-value add activities or waste within existing work processes.  

Procter & Gamble (Shippensburg, PA) Sept 2014- March 2015
Quality System Lead (Site Start-up)
  Lead cross-functional project teams in the initial set up of Procter and Gamble 19 key quality systems and auditing program at the plant. Responsible for the initial set up and creation of the facilities training and development program. Identified continuous improvement opportunities, mapping those opportunities using the eight forms of waste, and facilitating kaizen events within the Facility. 
 
3M (Ontario, California) July 2013-June 2014 Continuous Improvement Project leader
Lead site continuous improvement initiative as project manager that increased facilities case pick rate by 50%, reducing labor personnel head count by 45. Improved customer pick accuracy rate by 33% (Project customers include: Walmart,Target, Home Depot, Walgreen's, and Lowe's).

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Resume Overview

School Attended

  • California State University of San Bernardino

Job Titles Held:

  • Quality Assurance and EHS Supervisor
  • Operations Supervisor
  • Quality Assurance and Logistics Supervisor

Degrees

  • Bachelor of Arts

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