Quality Assurance Resume Example Company Name

QUALITY ASSURANCE

Summary

Systematic quality assurance team member well-versed in software development and testing protocols. Help teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach.

Demonstrated success in gray, white and black box testing. Write and understand test cases, create test plans and identifying use cases. Comprehensive understanding of full software development lifecycle.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Great driving record with no accidents and organized all papers with recipts according to their certain location.

Also can work on automobiles if necessary, I do mechanic work and paint and body on my spare time.

Skills

Word and excell expertise
Defect resolution
Vericode understanding
Test planning
Recordkeeping abilities
Project organization
Supervision
Problem resolution
Customer service

Organization
Team management
Relationship development
Inventory management
MS Office
Communications
Team building
Planning and coordination
Administrative support

Experience

Quality Assurance
City, StateCompany Name/Oct 2016 to Current

Augmented knowledge of excell software and tools by actively participating in all available trainings and workshops.
Documented identified defects using Tyson online and helped developers complete further testing and resolve issues.
Completed unit and regression tests on Tyson software and individual modules each hour needed.
Performed extensive user interface testing in mobile devices, including Windows, Android and iOS.
Communicated with floor supervisors and maintanence departments regarding defects and mechanical issues and implemented effective solutions.
Documented, triaged and managed defects in Tyson online and worked with developers to facilitate timely resolutions.
Compiled data on quality issues and vulnerabilities and reported all findings to QA supervisor with suggestions for improvement.
Resolved all issues promptly by using radio calls and calibration tools, resulting in better productivity and improved workflows.

Driver
City, StateCompany Name/Sep 2011 to Oct 2016

Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Maintained clean safety record with no accidents or incidents.
Planned optimal routes to minimize delays and maximize time efficiency.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Achieved consistently high customer scores due to exceptional service and special touches such as keeping snacks on-hand.
Logged daily mileage, gas and other data in data book.
Practiced safe and secure loading methods to avoid damaging goods.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
Cleaned vehicle regularly to maintain professional appearance.
Consulted with customers to gain feedback and address concerns with products or services.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Lead Sales Associate
City, StateCompany Name/Jan 2009 to Feb 2011

Performed promotional sales calls to increase client base.
Monitored performance of sales team and implemented improved methods where needed.
Provided quality customer service while cultivating client satisfaction and loyalty.
Implemented improved methods to assist with marketing campaigns performance.
Researched items at other locations to find products requested by shoppers.
Coached other employees in effective customer service and successful selling techniques.
Created eye-catching merchandise displays to entice customers into store.
Processed payments and returned receipts, cash, coin and payment cards to customers.
Reported sales metrics and statistics to management and stakeholders.
Negotiated sales and pricing with new and existing clients.
Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Trained and developed new team members and Sales Associates.
Marketed brand and products to drive revenue growth.
Scanned and bagged items and operated cash register to check out store patrons.
Checked store shelves and restocked products from inventory in back room.
Optimized revenue levels by developing engaging promotional programs.

Education and Training

Associate of Science: Business Administration And ManagementGarden City Community CollegeMay 2012City, State

Bachelor of Science: Information TechnologyFort Hays State UniversityApr 2016City, State

Resume Overview

School Attended

Garden City Community College
Fort Hays State University

Job Titles Held:

Quality Assurance
Driver
Lead Sales Associate

Degrees

Associate of Science : Business Administration And Management
Bachelor of Science : Information Technology

Quality Assurance Resume Example

Resume Score: 80%

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