Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Twenty years of hands on engineering experience in both quality and manufacturing disciplines within the aerospace industry.

  • Quality Tools (Six Sigma, Apollo RCCA Analysis, 8D Methodology, FMEA, Pareto Analysis, 5 Whys)
  • Lean Manufacturing Tools (Value Stream Mapping, Kaisen, 5S, Gap Analysis)
  • Geometric Dimensioning and Tolerancing (GD&T)
  • First Article Inspection reports (FAI)
  • AutoCAD
  • MS Office applications
  • Facilitated AS9100 certification for Arrow Engineering in 2014.
  • 8% improvement in overall first time yield from 2011 to 2013.
  • Improved Boeing quality rating from 97.4% bronze to 99.99% silver from 2010 to 2013.
  • Granted DSQAR status with customer Goodrich after leading facility out of a probationary Quality Improvement Plan (QIP).
  • Six Sigma project resulted in a 30% time improvement for processing nonconforming hardware.
Professional Experience
07/2013 to Current
Quality and Manufacturing Engineer Emerson Electric Co. Shakopee, MN,
  • Site Leader of the Quality Management System (QMS), responsible for documenting processes, procedures and responsibilities for achieving quality policies and objectives.
  • Manufacturing Leader, responsible for driving down waste, lowering cycle times, building and maintaining conformance to customer requirements.
  • Analyze risk during the contract review process by providing technical input to both manufacturing and quality contract requirements. 
  • Hazardous Material and Safety Leader, responsible for ensuring compliance to government regulations such as OSHA, waste management and emergency response requirements.  
2010 to 04/2013
Quality Engineer Northrop Grumman Azusa, CA,
  • Analyzed contracts, purchase orders, drawings, and specifications to identify and implement quality product requirements.
  • First Time Yield Leader (FTY) responsible for coordinating manufacturing improvement projects to increase FTY percentage.
  • Certified Operator Program Leader (COP) responsible for governing the COP procedures, audits, work stamps and protocol for existing hardware as well as implementation to future hardware.
  • Internal Audit Leader responsible for executing weekly internal shop floor audits to verify compliance with AS9100 requirements, internal procedures and work instructions.
  • Compiled and presented key quality metrics such as root cause and corrective actions, notice of escapes, FTY data, customer returns, scrap and customer ratings.
2005 to 2010
Manufacturing Engineer Precision Castparts Corporation Clackamas, OR,
  • Facilitated lean manufacturing process changes to enhance quality, productivity, and profitability.
  • Revised master machining, fabrication and assembly work orders to help increase quality, productivity and cost effectiveness.
  • Drafted rework and repair planning instructions for both PR and customer MRB dispositions.
  • Maintained and updated bill of materials (BOM) for detail manufacturing and assembly work orders.
2003 to 2005
Process Engineer Solvay Pharma Snyder, TX,
  • Facilitated teams of manufacturing and engineering personnel in determining root causes and implementation of corrective actions.
  • Acting chairman for monthly Corrective Action Board (CAB) meetings.
  • Implemented and trained personnel on new electronic nonconformance database with BAAN MRP software.
  • Team leader in facilitating plant wide 5S initiative.
10/1996 to 03/2002
Associate Quality Engineer Boeing San Luis Obispo, CA,
  • Provided preliminary review dispositions to nonconforming hardware for the International Space Station, Space Shuttle, and Delta programs.
  • Assisted Design and Liaison Engineers with formulating material review board level dispositions.
  • Coached inspection personnel on interpreting technical blueprint and design specifications.
  • Assisted in gathering and compiling data for the weekly problem & resolution board (PRB) to communicate quality and manufacturing issues to management.
Education and Training
Expected in
Bachelor of Science: Engineering Technology - Quality Assurance
California State University - Long Beach,
  • Six Sigma Green Belt through General Electric
  • Apollo Root Cause and Corrective Action Practitioner through General Electric
  • Auditing Fundamentals through American Society for Quality (ASQ)
  • Certification in Manufacturing Management through Institute for Industrial Engineers (IIE)

Member - American Society for Quality (ASQ) since 1997

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