Business Professional with morethan 15 years of experience in an office environment. Results-driven with proven ability to meet or exceed any task at hand. Highly Motivated, Organized, Personable, Reliable, Versatile, and customer focused. I am dedicated to contribute towards company success.
Implementing new business systems
Improving product quality
Social media and networks
Microsoft Office Suite
Managing multiple priorities
Eye for detail
New customer acquisition
Multiple awards for performance. Reduced office expenses by finding smarter solutions for vendors, suppliers and services. Increased client's web traffic by improving and optimizing web content. Promoted from office assistant to marketing assistant after 12 months of employment. In charge of training new employees. Meet or exceed individual deadlines
06/2013 to Current
Quality AdministratorAegis Electronic Group － Mesa, AZ
Process all purchase and sales orders (domestic and international), contract review, and export compliance processes.
Produce specification sheets for sales department, warehouse and office duties.
Design, maintain and develop 2 company websites.
Train new employees
Add product to websites
Spearheaded the creation of blogs and social media content.
Worked effectively in a heavily cross-functional, fast paced environment.
Collaborated with advertising and promotion managers to promote products and services.
Compiled comprehensive lists describing product and service offerings.
10/2010 to 06/2013
Operations AssistantUS Foods － Scottsdale, AZ
Process orders and payments from incoming correspondence while maintaining productivity and quality standards.
Document and follow up in system.
Prepare work orders and input procedures while maintaining productivity and quality standards for business professionals.
Item Maintenance, New Product Set Up
Managed daily inventory
Team member reviews system and assists buyers and territory managers with category of food product in stock and sales.
Update descriptions and information on products in the system to streamline for consistency for identification.
Action planning and complex problem solving with food vendors.
Accomplishments include breaking all projected forecasts for expected completions goals.
Account Rep, Payment Processing
Process payments from incoming mail, credit card/online transactions, transfers, etc.
Modification of payments to customers and or loan originator requests.
Process time share/resort loans and property ownership, student loans and mortgage and land loans.
Provide the best service to the customer and assist developer/loan company with special requests and certain loan modifications.
02/2010 to 09/2010
Technical SupportGo Daddy － Tempe, AZ
Call center support position for customers to establish and enhance their online presence by providing first-rate customer service, product information and web-based technical support.
Receive inbound calls from existing and potential clients, walk customers through product set up, troubleshoot technical issues, review customer accounts, recommend and sell products & services, gain in depth product knowledge and educate customers, meet sales goals and performance standards.
Several certifications in company training as well as the highest rated quality and customer satisfaction team in the company nearly every month.
03/2007 to 01/2010
Buyer AssistantSystems Services of America － Scottsdale, AZ
Responsibilities include assisting in purchasing, inventory, and pricing for all customers from four warehouse locations in the Western U.S.
and Pacific Rim.
Duties included constant interface with suppliers, assisting in price changes, tracking orders to ensure timely arrival, respond to customer inquiries and issues as well as price or quantity questions, assist buyers and account managers in ensuring timely reaction to any or all order/ customer issues.
Backorder schedule, organize inventory and balances.
Negotiate terms and conditions of contract to fulfill orders.
Set up new inventory in system.
Worked closely with managers to plan buys.
05/2004 to 03/2007
Production Coordinator (tooling)BOEING － Mesa, AZ
Regulate the flow of goods through the entire manufacturing cycle at Boeing.*Perform tasks such as processing orders, tracking of past due orders, performing daily inventory control of the shop floor, and troubleshooting customers issues as they arise.
Expedite materials through the production and tooling cycle, ship tools according to schedule, and receive as well as track, store, and move materials.
Coordinate with customers, Program Management, Contract Manager, and Demand Manager to forecast stable customer demand, interface with requirements planning, manufacturing engineering, quality, purchasing, and others to prevent schedule delays.
Plan and load the Tool Fabrication shop in a timely manner to meet schedule and keep costs and waste down to minimum Lean specifications.
Process and ship completed parts/tools.
Coordinated closely with quality control regarding products awaiting dispositions.
Associate of Arts: MarketingCollins College － Tempe, AZ
Social Media and Communications coursework
Marketing, Graphic design
Bachelor of Science: Business AdministrationColorado Technical Univeristy － Colorado Springs, CO
Innovative Marketing and Business Skills.
Detail oriented with exceptional organization skills
Strong leadership skills with a collaborative style
Excellent computer skills (Excel, Word, Power point)
Creative skills (able to think outside the box)
A great team player with solid interpersonal skills
Eager to work hard, learn and thrive within the company.
Willing to relocate
Customer focused, self-starter with
troubleshooting, data analyst, supply management, Proficient in AS400, LEAN
manufacturing, ISO 9001, Adobe Photoshop 7.0 & up, Adobe Illustrator, Adobe
In Design, Quark Xpress