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Qa Test Analyst Engineer resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Over 5 years experience in manual and automation testing using major tools such as Version One, Jira, SQL console, Toad, ALM, MS Excel , SOAP UI. 3 + years of client/customer service experience in retail business. Skilled and experienced client service executive well versed in solving customer and client problems handling product training and acting as liaison between customers and industries. Good understanding and working knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing methodologies like Waterfall & Agile-Scrum Experience in creating and executing exceptionally large and complex Smoke, Regression and End-to-End Test Scripts/test cases across different application Interfaces using both Automation and Manual. Experience in using Defect/Test Management tools like JIRA Experience with Test Case and Test Plan preparation. Good experience in Appium tool, for mobile testing in Android and IOS mobile applications.

Skills
  • SQL understanding
  • Report creation
  • JIRA software
  • RESTful API development
  • Agile Workflow
  • Software Development Life Cycle (SDLC)
  • Software Testing Life Cycle (STLC)
  • Microsoft Office
  • Testing Procedures
  • Quality Assurance Standards
  • HP Application Lifecycle Management (ALM)
  • Regression Testing
  • Performance Testing
  • Systems Integration
  • Application testing
Education and Training
University Of Calcutta , Expected in 07/2012 Bachelor’s degree : Finance And Accounting - GPA :
H2kinfosys Quality Assurance Traning Alpharetta, GA, Expected in 03/2017 : Information Technology - GPA :
Certifications
  • Sql Intern -2020
  • Selenium with java - present
Experience
Apex Systems - QA Test Analyst/Engineer
Fort George G Meade, MD, 01/2020 - Current
  • Mortgage Application, Approval Process & Online Pay (MAAP) MAAP project developed based on the different phases of a mortgage loan processing.
  • The various modules are signup, sign-in, Preapproval, amortization schedule, Loan submission, Loan approval, under writing, closure, online payment etc.
  • The application is a web-based tool that would allow users to apply for a loan and the users within the organization to process the loan application.
  • MAAP is integrated with multiple third-party applications like Credit Bureaus, Payment gateway Role & Responsibilities:.
  • Attended Sprint plan meetings, Daily standup meetings, and Reviewed user stories in Agile Environment.
  • Responsible for tracking User Stories using Jira.
  • Validated schedulers to make sure the mortgage account generated, and reports are generated for each customer.
  • Tested end to end application process including, signup, sign in, amortization schedule, pre-approval letter, loan approval process, online payment, and monthly statements.
  • Tracked the defects using JIRA.
  • Filed and tracked defects using HP Quality Center (ALM).
  • Developed Test Cases to test Web Services and RESTful calls using SoapUI tool.
  • Validated Web Services and RESTful calls by comparing the data with Database and User Stories in SOAPUI tool.
  • Executed SQL queries, Joins and Performed Backend testing and ensured the retrieval of the data from the database.
  • Involved in sanity testing prior to UAT and develop test plan.
  • Involved in complete Software QA Testing life cycle right from reviewing user stories, test plan, test cases, test data prep, smoke test, test case execution, defect tracking, regression testing, UAT, Integration testing, security testing and many more activities.
  • Involved in the documentation of Test Plan, Test cases, Test Data Document and RTM (Requirement Traceability Matrix, MySQL, HTML, Linux, Jira, Toad, SQL Console, Jason, ALM, Web Services, SOAP, RESTful Services, XML, JSON.
Dish Network Corporation - QA Test Analyst
Tigard, OR, 03/2019 - 11/2019
  • Executed test scripts and recorded results.
  • Assisted Senior QA Analyst in manual testing and writing automated test scripts utilizing version one and soap ui tool using RESTFUL methodologies for an internal consumer payment information application.
  • Worked with Business Analyst and QA Manager in gathering technical and functional specification documents for reviews to understand the functionality.
  • Created test cases, test plans, and test scripts to verify adherence to company's development process
  • Involved in creating the test cases, documenting them in Excel sheets and executing the test cases in JIRA.
Bed Bath & Beyond - QA Test Engineer
Lake Grove, NY, 01/2018 - 01/2019
  • NAMTG provides the patient portal manage by doctor, patient, admin, and insurance provider.
  • It is wide healthcare portal to work with all complex testing and four different modules using different tools and testing.
  • Mostly this project is based on manual testing using VERSION ONE tool, Excel spreadsheet, JIRA TOOL for defect, SQL for queries.
  • Responsibilities:.
  • Execute manual integration, regression and smoke test plans and report anomalies.
  • Responsible for writing complex test cases in VERSION ONE test management Tool.
  • Create blocker/critical/major issues in JIRA bug tracking tool and add appropriate labels by following SXM bug reporting rules.
  • In Agile environment, attended daily standup meetings, reviewed user stories.
  • Designed and Developed Test plan based on BRD and User Stories.
  • Developed and Executed Test Cases in Version One Tool.
  • Tested all modules – Patient Management, Doctor, Admin, and Insurance Claims.
  • Validated HIPPA rules.
  • Validated connection and data between Admin web services and Insurance claims web services.
  • Written and executed SQL queries and Joins, Group By clause, having clause etc.
  • To validate data.
  • Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTful services using SoapUI tool.
  • Updated WSDL file as needed for Endpoint, Tested request, and response XML.
  • Added Assertions to validate response xml with database.
  • Added Property Transfer in SoapUI tool to transfer values from one response XML to another request XML.13
  • Created Test Data for QA and UAT.
  • Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
  • Involved in ETL Testing (Data is extracted from flat files, multiple databases and transferred to target database.
  • Prepared daily/ weekly status reports on Test case execution, defects, RTM etc.
  • Involved in planning test execution activities, defect reporting and analyzing test metrics.
  • Followed Agile/Scrum Methodologies for all project activities.
  • Environment: MS OFFICE, HTML, Soap UI, SQL, QTP, Selenium, HP ALM (Quality Center), Mobile Application Testing, VBScript, XML, Web Services.
  • Created manual system-level test plans for outlining related procedures and advising on necessary diagnostic tools
Dizeos - Customer Service Associate
City, STATE, 10/2015 - 02/2017
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
Accomplishments
  • Certifications:.
Additional Information

getting trained in selenium with java automation tool

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Resume Overview

School Attended

  • University Of Calcutta
  • H2kinfosys Quality Assurance Traning

Job Titles Held:

  • QA Test Analyst/Engineer
  • QA Test Analyst
  • QA Test Engineer
  • Customer Service Associate

Degrees

  • Bachelor’s degree

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