Enthusiastic about children's service and libraries and eager to contribute to team success through hard work, attention to detail, compassion and willingness to go the extra mile. Passionate about early childhood literacy and believe children learn best through play.
Work History
02/2010 to 12/2022
Public Services Assistant - Children's SpecialistGray Television – Scottsbluff, NE,
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Created and implemented engaging and educational programs including summer reading programs for all age groups.
Experienced storyteller
Mentored and trained coworkers in storytime skills.
Provided support and encouragement to families in programs.
Maintained records for program attendance and material usage to continuously improve library offerings.
Assisted patrons with library equipment operation including photocopiers, fax/scan and computer printing
Offered reference service and reader's advisory to improve access to high-quality materials.
Instructed patrons on research techniques and use of online resources.
Drove expansion of library collections and programs in response to patron needs and special requests. Selected and maintained books and audio-visual materials for children's collection within budget of $8000 per year.
Weeded outdated materials from children's collection to increase circulation and maintain interest of young guests.
Marketed library's many services to visitors and patrons through active communication in building and during outreach events.
Acted in supervisory capacity as needed, including opening and closing library and handling situations that arise.
Served on Positive Behavior Task Force to improve staff interactions with teen community.
Active on social media committee.
07/2006 to 02/2010
Front Desk ReceptionistMillhill Child And Family Development – City, STATE,
Provided exceptional customer service and friendly, knowledgeable assistance.
Performed basic bookkeeping activities, including program registration and payment .
Scheduled room and park rentals for parties, programs and meetings.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Volunteered to help with special projects, assuming variety of tasks and duties.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
08/2002 to 05/2007
Lead Preschool TeacherOak Forest Park District – City, State,
Implemented developmentally and culturally appropriate play-based curriculum for children, creating positive, supportive, and safe learning environments.
Promoted physical, academic, emotional, and social development by implementing diverse classroom and outside activities.
Taught average of 40 children per school year.
Read books to students on daily basis to engender love of stories and model reading.
Effectively interacted with parents and caregivers to provide robust support for learning and development.
Education
Expected in 05/2021 to to
Bachelor of Science: Multidisciplinary Studies University Of Nebraska - Omaha - Omaha, NE, GPA:
Graduated cum laude
Majored in Library Science
Minored in Sociology
Member of the Alpha Sigma Lambda Honor Society
Expected in 05/1996 to to
Associate of Applied Science: Early Childhood Education South Suburban Community College - South Holland, IL GPA:
Majored in Early Childhood Education
Dean's List
Library Skills
Twelve years experience in library supported by other experience in early childhood education and customer service.
Programming
Storytime
Customer Service
Community Outreach
Collection Development
Reader's Advisory
Reference Services
Marketing
Weeding Materials
Book Displays
Professional Development
Networking
Leadership
Team Collaboration
Multitasking Abilities
Flexible & Adaptable
Interpersonal Skills
Experience in creating videos, infographics, slide shows, websites and blogs using programs such as Zoom, OBS Studio, Adobe Spark, Visme, Beautiful.ai, Animoto, Flipgrid, Vidgrid, Canva, My Simple Show, Evernote, Onenote, and Google Drive (Slides, Sites, & Maps).
Accomplishments
I created a successful storytime and playgroup program collaboration with the Best Start program from District 143. The program was expanded into 2 weekly sessions to accommodate the demand. The program ran 5 years until the library closed for the Pandemic in 2020 and resumed in 2022. This collaboration also resulted in a position for me on the Best Start advisory board that I held for 5 years.
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